
Vandergriff Toyota
Arlington, TX
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Nancy Goodwin is simply the BEST!!! Whatever reason I've had to require Vandergriff Toyota's service, Nancy Goodwin has always given me the red carpet treatment. She makes sure the probl Whatever reason I've had to require Vandergriff Toyota's service, Nancy Goodwin has always given me the red carpet treatment. She makes sure the problem is taken care of promptly & efficiently. One knows that her secret is that she REALLY does care about her customers & it shows by the way she handles the situation. Her first concern is how she treats each & every customer. Vandergriff Toyota was wise to bring her in on their team. Kudos to Nancy!!! More
Nancy Goodwin is OUTSTANDING!! I can't say enough good things about Nancy Goodwin. She went out of her way to make sure I was taken care of while my truck was in the shop for repair I can't say enough good things about Nancy Goodwin. She went out of her way to make sure I was taken care of while my truck was in the shop for repair. Her diligence, dedication, and kindness are reason enough for me to put Vandergriff Toyota at the front of the line for my next automotive investment. Thank you, Nancy!! More
vandergriff. the great and powerful I had a problem with my AC It was not working. When I came in RaDonna took care of my car she knew immediately what was wrong with it. I am so happy t I had a problem with my AC It was not working. When I came in RaDonna took care of my car she knew immediately what was wrong with it. I am so happy that she took care of it effortlessly. The. Entire process went beautifully. I was very worried but RaDonna jumped in and made me feel at ease. More
Great purchasing experience We first met John Gollie one Sunday afternoon in the parking lot of Vandergriff Toyota. We were looking at the new Camry’s when John approached us and We first met John Gollie one Sunday afternoon in the parking lot of Vandergriff Toyota. We were looking at the new Camry’s when John approached us and started describing the different models. We were so impressed with his knowledge and easy going manner, that the following Monday, we made an appointment to see him. John took his time with us, answered all our questions, and made sure we were satisfied with the model we chose before making the sale. We would recommend John Gollie to anyone who is in the market for a new Toyota. Nick in finance was extremely pleasant and helpful and Cary Miller did a fantastic job of explaining all the electronics and setting up our cell phones More
Great Place Excellent Customer Service. Every experience with Vandergriff Toyota is very pleasant. We will never go anywhere else to buy or service our cars. E Excellent Customer Service. Every experience with Vandergriff Toyota is very pleasant. We will never go anywhere else to buy or service our cars. Everyone here is very friendly and are willing to do what it takes to take care of any issue that you may have. More
Excellent Customer Service Nancy, by mistake, became my Advisor of Choice. Now I would have no other. Her customer service and people skills are excellent. Thank you Nancy. Nancy, by mistake, became my Advisor of Choice. Now I would have no other. Her customer service and people skills are excellent. Thank you Nancy. More
Customer Service Great Customer Service. Nancy Goodwin has bent over backwards to help us to get our new car fixed. We had not purchased a new car since 1999 and dec Great Customer Service. Nancy Goodwin has bent over backwards to help us to get our new car fixed. We had not purchased a new car since 1999 and decided to buy a Toyota Sienna. We had problems with the fuses and Nancy was there to get the problem solved. She saw that we were comfortable while we waited. Nancy kept us updated on the situation. We will not deal with anyone but Nancy at Vandergriff Toyota. Nancy works harder than any of the service staff. She should be over the whole Service Dept. We will not deal with anyone but Nancy. Evelyn More
Bought certified 2013 RAV4 We are happy with the RAV4 on how it handles, but when we bought it it was raining out. We trusted the fact that it was certified. The next day we rea We are happy with the RAV4 on how it handles, but when we bought it it was raining out. We trusted the fact that it was certified. The next day we realized there were scratches all over the car that were touched up with paint that did not match and were not buffed. The bumper has a huge scrape and was also touched up, and the paint they used on the bumper got on the car. Black on silver. The tire also has a chunk missing out of it. Being a 4wd, all four tires need replacing now. There is also a chip in the windshield that was spidering. I brought it back and brought it to there attention. After three visits the windshield was patched, and the scratches buy the rear license plate were touched up and buffed and they did there best with the bumper. More
Customer Service Great Customer Service. Nancy Goodwin has bent over backwards to help us to get all of our cars fixed. This is exactly why we keep coming back. Great Customer Service. Nancy Goodwin has bent over backwards to help us to get all of our cars fixed. This is exactly why we keep coming back. More
Great Dealer We have bought five new cars at Vandergriff and have been pleased with each transaction. The sales people are knowledgeable and the prices are general We have bought five new cars at Vandergriff and have been pleased with each transaction. The sales people are knowledgeable and the prices are generally less than other dealers of the same makes. More