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Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,279 reviews

June 11, 2015

Nancy Goodwin is simply the BEST!!! Whatever reason I've had to require Vandergriff Toyota's service, Nancy Goodwin has always given me the red carpet treatment. She makes sure the probl More

by Toyotagirl
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 17, 2015 -

Vandergriff Toyota responded

Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal and Nancy will be proud! Should you need anything else, please do not hesitate to call. Sincerely, James Higdon – Service Manager (877) 841-3693

June 09, 2015

Nancy Goodwin is OUTSTANDING!! I can't say enough good things about Nancy Goodwin. She went out of her way to make sure I was taken care of while my truck was in the shop for repair More

by chunt69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 16, 2015 -

Vandergriff Toyota responded

Hello chunt69, Thank you for taking the time to leave your feedback. We are so thrilled to hear that Nancy has taken such great care of you and your vehicle. Please let us know when your truck is ready for its next service. Thank you, James Higdon - Service Manager (877) 841-3693.

June 09, 2015

vandergriff. the great and powerful I had a problem with my AC It was not working. When I came in RaDonna took care of my car she knew immediately what was wrong with it. I am so happy t More

by jris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radonna Gritten
Jun 17, 2015 -

Vandergriff Toyota responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, James Higdon – Service Manager (877) 841-3693

June 09, 2015

Great purchasing experience We first met John Gollie one Sunday afternoon in the parking lot of Vandergriff Toyota. We were looking at the new Camry’s when John approached us and More

by 3GMgV@CBTb+x_q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cary Miller, Nick (Finance), John Gollie
Jun 17, 2015 -

Vandergriff Toyota responded

Excelling in customer service is very important to the whole Vandergriff family. We would like to extend our most sincere gratitude to you for taking the time to share your experience. John will be proud to know that you have mentioned him in this positive review. Enjoy your new Toyota! Drive Safe, David Strawn – General Sales Manager (877) 880-5657

June 08, 2015

Great Place Excellent Customer Service. Every experience with Vandergriff Toyota is very pleasant. We will never go anywhere else to buy or service our cars. E More

by C&B Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 16, 2015 -

Vandergriff Toyota responded

Hello C&B Harris, we are thrilled to hear that you enjoy every aspect of our dealership. We look forward to seeing you on your next visit! Thank you, David Strawn - General Sales Manager (877) 880-5657.

June 08, 2015

Excellent Customer Service Nancy, by mistake, became my Advisor of Choice. Now I would have no other. Her customer service and people skills are excellent. Thank you Nancy. More

by RetiredGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 16, 2015 -

Vandergriff Toyota responded

Hello RetiredGuy, We are glad to hear that Nancy has won you over with her exceptional customer service. We look forward to seeing you when your vehicle is ready for its next service. Thank you, James Higdon - Service Manager (877) 841-3693.

June 07, 2015

Customer Service Great Customer Service. Nancy Goodwin has bent over backwards to help us to get our new car fixed. We had not purchased a new car since 1999 and dec More

by clocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 12, 2015 -

Vandergriff Toyota responded

Hello clocks, Thank you for your very kind review. We are pleased to hear that Nancy was able to help you with your new Sienna and keep you comfortable while you waited. We look forward to seeing you again when your Sienna is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693.

June 07, 2015

Bought certified 2013 RAV4 We are happy with the RAV4 on how it handles, but when we bought it it was raining out. We trusted the fact that it was certified. The next day we rea More

by Janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Cook
Jun 19, 2015 -

Vandergriff Toyota responded

Hello Janet, Vandergriff Toyota has always made customer satisfaction our top priority, and we are very sorry to see you are upset. We take pride in providing complete and competent service, while always maintaining the highest level of respect and business ethics. We try very hard to satisfy every customer, and would welcome the opportunity to prove ourselves to you in the future. Please feel free to contact me directly with any questions. Thank you, David Strawn - General Sales Manager (877) 880-5657.

June 07, 2015

Customer Service Great Customer Service. Nancy Goodwin has bent over backwards to help us to get all of our cars fixed. This is exactly why we keep coming back. More

by markail1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 12, 2015 -

Vandergriff Toyota responded

Hello markail1, I am glad to hear that Nancy's awesome customer service is what keeps you coming back. We look forward to seeing you when your vehicle is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693.

June 06, 2015

Great Dealer We have bought five new cars at Vandergriff and have been pleased with each transaction. The sales people are knowledgeable and the prices are general More

by sswellborn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sabetrasekh
Jun 12, 2015 -

Vandergriff Toyota responded

Hello sswellborn, Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in our dealership, and we appreciate your repeat business. We look forward to seeing you next time you stop by! Sincerely, David Strawn - General Sales Manager (877) 880-5657.

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