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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

June 13, 2015

get real good service when I come in I get good service when ever I come in Ryan Parker take care of his customers real good I do appreciate the work that he put in thanks for taking care More

by Ronnie Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jun 17, 2015 -

Vandergriff Toyota responded

Thank you for the 5-star review. Our service should never be anything less than that. We will see you again soon! Sincerely, James Higdon – Service Manager (877) 841-3693

June 12, 2015

Repeat Purchaser's review is WOW--STILL EXCELLENT Staring from the very first person Kennedy Nwaiwuocha to greet us, our experience was Excellent. My husband and I will definitely return to Vandergrif More

by Lovepatnfw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kennedy Nwaiwuocha in particular but I wish I could put in all the names that we were in contact with.
Jun 17, 2015 -

Vandergriff Toyota responded

Hello and thank you for the positive review. Kennedy is a fabulous associate and we are lucky to have them on staff. Thank you for shopping with us and we hope to see you again soon. Thanks, David Strawn – General Sales Manager (877) 880-5657

June 12, 2015

15,000 mile Warranty Service Excellent service from Brett Cox--As we were on the road between Tucson, AZ and Chicago, the maintenance required light came on reminding me of my 15, More

by john bonefas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Cox
Jun 17, 2015 -

Vandergriff Toyota responded

We are so glad that you were able to stop in for quick and timely service on your road trip. Hopefully we will see you again in the future! Kind Regards, James Higdon – Service Manager (877) 841-3693

June 11, 2015

service appointment Radonna is great! She always ensures we are taken care of in a very professional manner. The airbag had to be replaced due to the current recall. S More

by jimahl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radonna Gritten
Jun 17, 2015 -

Vandergriff Toyota responded

We are glad to hear Radonna provided you with great service. We think that she is really great as well! Sincerely, James Higdon – Service Manager (877) 841-3693

June 11, 2015

best service I had a great experience. a good customer service, great company. specially John Gollie he help me find good deal. John Gollie is the best. i would ra More

by rabi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
Jun 17, 2015 -

Vandergriff Toyota responded

Outstanding is what we strive for. And John will be excited to hear that he is exceptional. Thank you for shopping with us. Sincerely, David Strawn – General Sales Manager (877) 880-5657

June 11, 2015

Nothing but excellence Nancy is awesome! She always takes really good care of me whenever I come in. It's to the point where she even knows me on a first name basis. She rem More

by Noorani44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 17, 2015 -

Vandergriff Toyota responded

Hello, it is nice to hear that Nancy has made your experiences top notch. Thank you for your loyalty to Vandergriff Toyota and we will see you next time! Kind Regards, James Higdon – Service Manager (877) 841-3693

June 11, 2015

Nancy Goodwin is simply the BEST!!! Whatever reason I've had to require Vandergriff Toyota's service, Nancy Goodwin has always given me the red carpet treatment. She makes sure the probl More

by Toyotagirl
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 17, 2015 -

Vandergriff Toyota responded

Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal and Nancy will be proud! Should you need anything else, please do not hesitate to call. Sincerely, James Higdon – Service Manager (877) 841-3693

June 09, 2015

Nancy Goodwin is OUTSTANDING!! I can't say enough good things about Nancy Goodwin. She went out of her way to make sure I was taken care of while my truck was in the shop for repair More

by chunt69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 16, 2015 -

Vandergriff Toyota responded

Hello chunt69, Thank you for taking the time to leave your feedback. We are so thrilled to hear that Nancy has taken such great care of you and your vehicle. Please let us know when your truck is ready for its next service. Thank you, James Higdon - Service Manager (877) 841-3693.

June 09, 2015

vandergriff. the great and powerful I had a problem with my AC It was not working. When I came in RaDonna took care of my car she knew immediately what was wrong with it. I am so happy t More

by jris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radonna Gritten
Jun 17, 2015 -

Vandergriff Toyota responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, James Higdon – Service Manager (877) 841-3693

June 09, 2015

Great purchasing experience We first met John Gollie one Sunday afternoon in the parking lot of Vandergriff Toyota. We were looking at the new Camry’s when John approached us and More

by 3GMgV@CBTb+x_q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cary Miller, Nick (Finance), John Gollie
Jun 17, 2015 -

Vandergriff Toyota responded

Excelling in customer service is very important to the whole Vandergriff family. We would like to extend our most sincere gratitude to you for taking the time to share your experience. John will be proud to know that you have mentioned him in this positive review. Enjoy your new Toyota! Drive Safe, David Strawn – General Sales Manager (877) 880-5657

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