Back

Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

Directions

By Type

Showing 1,279 reviews

June 18, 2015

If you dont know Nancy Goodwin, you don't know .... !!!! This is my 3rd Tacoma and I won't deal with anyone else on my service but Nancy Goodwin at Vandergriff Toyota. I bought my truck else where but servic More

by GETCHA PULL !!!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 19, 2015 -

Vandergriff Toyota responded

Wow! We really appreciate your enthusiasm about Nancy. Isn't she just great? We will see you at your next service. Thank you, James Higdon – Service Manager (877) 841-3693

June 16, 2015

Nancy Goodwin It is a good experience to go into a dealership and see a familiar face (Nancy Goodwin) and knowing the job is going to be done right. Thanks More

by Walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie, Nancy Goodwin
Jun 17, 2015 -

Vandergriff Toyota responded

Nancy will be pleased to hear that you commend her 5-star service! Thank you for your review and we will see you again soon! Sincerely, James Higdon – Service Manager (877) 841-3693

June 14, 2015

Recall requirement and follow-up At Toyota's notification of a recall service on the air bag I brought my Camry in for the required update. While speaking with Brett Cox, I mentioned More

by GBW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Cox
Jun 17, 2015 -

Vandergriff Toyota responded

Hello Gary! Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair hassle-free. Vandergriff Toyota strives to offer our customers exceptional service both before and after the service. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Kind Regards, James Higdon – Service Manager (877) 841-3693

June 13, 2015

always great service Nancy has always taken care of me no matter the problem. I have purchased 3 cars from there and always grade A service. I have also sent two friends t More

by sniper33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dru kaba and dion kaba, Nick Kaba, Nancy Goodwin
Jun 17, 2015 -

Vandergriff Toyota responded

Thank you for your very kind review and multiple referrals to our store! We are so happy to hear that our exceptional customer service has put us above the rest! Nancy will be thrilled to hear that you are pleased with her customer service. We will see you next time. Sincerely, James Higdon – Service Manager (877) 841-3693

June 13, 2015

get real good service when I come in I get good service when ever I come in Ryan Parker take care of his customers real good I do appreciate the work that he put in thanks for taking care More

by Ronnie Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jun 17, 2015 -

Vandergriff Toyota responded

Thank you for the 5-star review. Our service should never be anything less than that. We will see you again soon! Sincerely, James Higdon – Service Manager (877) 841-3693

June 12, 2015

15,000 mile Warranty Service Excellent service from Brett Cox--As we were on the road between Tucson, AZ and Chicago, the maintenance required light came on reminding me of my 15, More

by john bonefas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Cox
Jun 17, 2015 -

Vandergriff Toyota responded

We are so glad that you were able to stop in for quick and timely service on your road trip. Hopefully we will see you again in the future! Kind Regards, James Higdon – Service Manager (877) 841-3693

June 12, 2015

Repeat Purchaser's review is WOW--STILL EXCELLENT Staring from the very first person Kennedy Nwaiwuocha to greet us, our experience was Excellent. My husband and I will definitely return to Vandergrif More

by Lovepatnfw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kennedy Nwaiwuocha in particular but I wish I could put in all the names that we were in contact with.
Jun 17, 2015 -

Vandergriff Toyota responded

Hello and thank you for the positive review. Kennedy is a fabulous associate and we are lucky to have them on staff. Thank you for shopping with us and we hope to see you again soon. Thanks, David Strawn – General Sales Manager (877) 880-5657

June 11, 2015

Nothing but excellence Nancy is awesome! She always takes really good care of me whenever I come in. It's to the point where she even knows me on a first name basis. She rem More

by Noorani44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 17, 2015 -

Vandergriff Toyota responded

Hello, it is nice to hear that Nancy has made your experiences top notch. Thank you for your loyalty to Vandergriff Toyota and we will see you next time! Kind Regards, James Higdon – Service Manager (877) 841-3693

June 11, 2015

service appointment Radonna is great! She always ensures we are taken care of in a very professional manner. The airbag had to be replaced due to the current recall. S More

by jimahl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radonna Gritten
Jun 17, 2015 -

Vandergriff Toyota responded

We are glad to hear Radonna provided you with great service. We think that she is really great as well! Sincerely, James Higdon – Service Manager (877) 841-3693

June 11, 2015

best service I had a great experience. a good customer service, great company. specially John Gollie he help me find good deal. John Gollie is the best. i would ra More

by rabi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
Jun 17, 2015 -

Vandergriff Toyota responded

Outstanding is what we strive for. And John will be excited to hear that he is exceptional. Thank you for shopping with us. Sincerely, David Strawn – General Sales Manager (877) 880-5657

...
104
...