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Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,279 reviews

July 18, 2015

Great service from everyone! Was in for my 1-year check-up on my new Priius, which I love. There was a little problem with my scheduling (not the dealer's fault), and Nancy Goodw More

by oldgirl80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jul 20, 2015 -

Vandergriff Toyota responded

Hello! When you are at Vandergriff, you are at home! You are part of our family and we want to treat you like it! Thank you so much for coming in and having your service done at our dealership. And lastly, thank you for your review! We will see you again at your next service. Thank you, James Higdon – Service Manager (877) 841-3693

July 18, 2015

Great Service from a Great Person I brought my car in for service and Mr. Brett Cox did very well in meeting my requests. He did an excellent job in fixing my car and answering all of More

by Sam123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Cox
Jul 20, 2015 -

Vandergriff Toyota responded

Hello! Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else. Kindly, James Higdon – Service Manager (877) 841-3693

July 18, 2015

Superior Service As Always Nancy Goodwin is the reason I continue to use Vandergriff Toyota to service my Toyota Camry. She goes beyond expectations in every area of customer h More

by james 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jul 20, 2015 -

Vandergriff Toyota responded

Hello Lonnie! Thank you for recognizing Nancy and all she does. She is a great addition to our team and we would be at a loss without her or any of our service department. If you should have any questions about your recent service, please give us a call. We would be glad to help! Sincerely, James Higdon – Service Manager (877) 841-3693

July 17, 2015

Best Buying Experience Ever! Highly Recommeneded! I worked with Mr. Michael Hernandez. He is very professional, friendly, and honest. This dealership has the best selection and best prices. I truly be More

by Peter958995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Jul 20, 2015 -

Vandergriff Toyota responded

Hello! Thank you for taking the time to write this review and to give us an amazing compliment! "It's what car buying should be," is one of the best compliments we could receive. It means we are doing an all around great job. So, from the bottom of our hearts, thank you so much! Kind Regards, David Strawn – General Sales Manager (877) 880-5657

July 15, 2015

New Car Purchas Your sales team and sales consultant did a fantastic job. Helping us with all of the questions and choosing the right warranty policy for us. The car More

by Bob Ellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stinnett, Alexx Reyes and David Strawn, Omar Abdel
Jul 16, 2015 -

Vandergriff Toyota responded

Hello Bob! Thank you for your kind review! We are glad to hear that you are satisfied. If you have any other questions, please feel free to give us a call. We would be more than happy to help out! Sincerely, David Strawn – General Sales Manager (877) 880-5657

July 14, 2015

Vandergriff is fast and easy! Going to Vandergriff was easy and my car was looked over very well, I didn't have to wait long and will definitely be coming back thanks to Luis! More

by Sergio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 15, 2015 -

Vandergriff Toyota responded

Hello! Thank you for your review of our service department! We all sincerely appreciate it! -James Higdon – Service Manager (877) 841-3693

July 10, 2015

Super Service I really appreciate Ryan Parker for his honesty in keeping me informed of services needed as well as recommendations for future services to keep my ve More

by jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jul 13, 2015 -

Vandergriff Toyota responded

Hello! We want to keep you up and running! Ryan is excellent at making sure this happens. Thank you for recognizing him for it! See you again next time! Thank you, James Higdon – Service Manager (877) 841-3693

July 07, 2015

MY UNPLANNED VISIT An intermittent MAINT REQD light dictated an unplanned visit to the Service Center where I was met by Bob Brett immediately upon arrival. Bob was ver More

by luvmytacoma
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Jul 09, 2015 -

Vandergriff Toyota responded

Thank you for your high marks of excellence. That is exactly what we strive for in the Vandergriff family. We cannot even begin to tell you how much your review means to us. Thank you! And we will see you next time! Until Then, Vandergriff Toyota

July 07, 2015

Great Service My Prius has 110k miles and runs great thanks to the great service provided by VG Toyota. Nancy Goodwin always gets me scheduled at a time convenient More

by Tony C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jul 09, 2015 -

Vandergriff Toyota responded

Hello Tony! We are happy to hear that your vehicle is still running and in great condition thanks to Nancy! She is an excellent service adviser and she makes every customer feel special. Thank you for your review. Sincerely, Vandergriff Toyota

July 06, 2015

Not just service, but an experience! Nancy Goodwin is the epitome of customer service. Her attitude and attention to detail is impeccable. She is the ONLY service tech I deal with, not More

by M. Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jul 07, 2015 -

Vandergriff Toyota responded

Hello! We want to relate to all of our customers. We strive to learn about them because we are not only your professional contact but we are your friend. Exactly like you said, we are your family. Nancy is great at knowing her customers and we are glad she was able to surprise you with her memory. Thank you for coming back again and again. We will see you next time! Kindly, James Higdon – Service Manager (877) 841-3693

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