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Vandergriff Toyota

Arlington, TX

3.5
1,275 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,275 reviews

July 15, 2015

New Car Purchas Your sales team and sales consultant did a fantastic job. Helping us with all of the questions and choosing the right warranty policy for us. The car More

by Bob Ellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stinnett, Alexx Reyes and David Strawn, Omar Abdel
Jul 16, 2015 -

Vandergriff Toyota responded

Hello Bob! Thank you for your kind review! We are glad to hear that you are satisfied. If you have any other questions, please feel free to give us a call. We would be more than happy to help out! Sincerely, David Strawn – General Sales Manager (877) 880-5657

July 14, 2015

Vandergriff is fast and easy! Going to Vandergriff was easy and my car was looked over very well, I didn't have to wait long and will definitely be coming back thanks to Luis! More

by Sergio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 15, 2015 -

Vandergriff Toyota responded

Hello! Thank you for your review of our service department! We all sincerely appreciate it! -James Higdon – Service Manager (877) 841-3693

July 10, 2015

Super Service I really appreciate Ryan Parker for his honesty in keeping me informed of services needed as well as recommendations for future services to keep my ve More

by jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jul 13, 2015 -

Vandergriff Toyota responded

Hello! We want to keep you up and running! Ryan is excellent at making sure this happens. Thank you for recognizing him for it! See you again next time! Thank you, James Higdon – Service Manager (877) 841-3693

July 07, 2015

MY UNPLANNED VISIT An intermittent MAINT REQD light dictated an unplanned visit to the Service Center where I was met by Bob Brett immediately upon arrival. Bob was ver More

by luvmytacoma
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Jul 09, 2015 -

Vandergriff Toyota responded

Thank you for your high marks of excellence. That is exactly what we strive for in the Vandergriff family. We cannot even begin to tell you how much your review means to us. Thank you! And we will see you next time! Until Then, Vandergriff Toyota

July 07, 2015

Great Service My Prius has 110k miles and runs great thanks to the great service provided by VG Toyota. Nancy Goodwin always gets me scheduled at a time convenient More

by Tony C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jul 09, 2015 -

Vandergriff Toyota responded

Hello Tony! We are happy to hear that your vehicle is still running and in great condition thanks to Nancy! She is an excellent service adviser and she makes every customer feel special. Thank you for your review. Sincerely, Vandergriff Toyota

July 06, 2015

Not just service, but an experience! Nancy Goodwin is the epitome of customer service. Her attitude and attention to detail is impeccable. She is the ONLY service tech I deal with, not More

by M. Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jul 07, 2015 -

Vandergriff Toyota responded

Hello! We want to relate to all of our customers. We strive to learn about them because we are not only your professional contact but we are your friend. Exactly like you said, we are your family. Nancy is great at knowing her customers and we are glad she was able to surprise you with her memory. Thank you for coming back again and again. We will see you next time! Kindly, James Higdon – Service Manager (877) 841-3693

June 30, 2015

Used car purchase I purchased a used 2013 Highlander. I totally disagree with purchasing a car with 2 new tires and 2 tires with 30,000 miles. I have been a customer of More

by Plasterman73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Hargrove
Jul 01, 2015 -

Vandergriff Toyota responded

Hello! Thank you for your time and feedback. We are pleased to hear that we were able to help you find your Highlander. Thank you and enjoy! Sincerely, Vandergriff Toyota

June 26, 2015

140000 service I was in and out in a very short time. Nancy Goodwin always makes sure every thing Is correct and lets me know how every thing check (breaks tires). A More

by Chigger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 29, 2015 -

Vandergriff Toyota responded

Hello! Nancy is the best! Thank you for commending her on her customer service. She will be very pleased. Sincerely, James Higdon – Service Manager (877) 841-3693

June 26, 2015

Routine Service The service department at Vandergriff is the reason I drive a Toyota. Nancy Goodwin is the best service person I have ever seen! She is concerned abou More

by sstorie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 29, 2015 -

Vandergriff Toyota responded

We sure get a lot of review about our service department. That must mean we are doing our job right and correctly. Thank you for your review. It is much appreciated. Sincerely Yours, James Higdon – Service Manager (877) 841-3693

June 24, 2015

Done and no time wasted! 'Got my 2013 Camry wile living in Albuquerque, but recently moved back to Arlington, TX. Upon receiving the notice about supplemental restraint syste More

by DonD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jun 25, 2015 -

Vandergriff Toyota responded

Don, thank you for spreading the word about the great service you received at Vandergriff Toyota. Nancy is a great asset to our team and will be happy to hear about your positive experience. Regards, James Higdon – Service Manager (877) 841-3693

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