Vandergriff Toyota
Arlington, TX
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New Car Purchas Your sales team and sales consultant did a fantastic job. Helping us with all of the questions and choosing the right warranty policy for us. The car Your sales team and sales consultant did a fantastic job. Helping us with all of the questions and choosing the right warranty policy for us. The car was delivered prompt and correct. More
Vandergriff is fast and easy! Going to Vandergriff was easy and my car was looked over very well, I didn't have to wait long and will definitely be coming back thanks to Luis! Going to Vandergriff was easy and my car was looked over very well, I didn't have to wait long and will definitely be coming back thanks to Luis! More
Super Service I really appreciate Ryan Parker for his honesty in keeping me informed of services needed as well as recommendations for future services to keep my ve I really appreciate Ryan Parker for his honesty in keeping me informed of services needed as well as recommendations for future services to keep my vehicles functioning properly. He is always very courteous. Thanks for all our help Ryan,,,see you next visit. More
MY UNPLANNED VISIT An intermittent MAINT REQD light dictated an unplanned visit to the Service Center where I was met by Bob Brett immediately upon arrival. Bob was ver An intermittent MAINT REQD light dictated an unplanned visit to the Service Center where I was met by Bob Brett immediately upon arrival. Bob was very personable, courteous & responsive since what I expected to be a long wait turned out to be a rather short one! An overall great experience and I give both Bob and the Vandergriff Toyota Service Center high marks for excellence! More
Great Service My Prius has 110k miles and runs great thanks to the great service provided by VG Toyota. Nancy Goodwin always gets me scheduled at a time convenient My Prius has 110k miles and runs great thanks to the great service provided by VG Toyota. Nancy Goodwin always gets me scheduled at a time convenient for me and takes care of all the details. I know when I drive away from the shop that my vehicle was very well serviced. More
Not just service, but an experience! Nancy Goodwin is the epitome of customer service. Her attitude and attention to detail is impeccable. She is the ONLY service tech I deal with, not Nancy Goodwin is the epitome of customer service. Her attitude and attention to detail is impeccable. She is the ONLY service tech I deal with, not only because she is good at what she does but because she treats you like family. Just a few days ago, she noticed something very personal about me that was different and I was shocked that she actually rememebered a conversation we'd had probably 2 years ago. I no longer live in the Arlington area, but I bring my Sequoia there for every service appointment. She is the reason I'm a Vandergriff fan. Thanks, Nancy for all you do. More
Used car purchase I purchased a used 2013 Highlander. I totally disagree with purchasing a car with 2 new tires and 2 tires with 30,000 miles. I have been a customer of I purchased a used 2013 Highlander. I totally disagree with purchasing a car with 2 new tires and 2 tires with 30,000 miles. I have been a customer of this dealership for at least 15 years and continue to be because of the great service from Nancy Goodwin. I now have to purchase 2 or 4 new tires to properly rotate wear of tires. I think the car price should have reflected this and I asked for it and it was denied. I am a loyal Toyota customer and purchase from Vandergiff because of my wife and myself's relationship with Nancy Goodwin. I am currently shopping for 4 new tires for my Highlander. More
140000 service I was in and out in a very short time. Nancy Goodwin always makes sure every thing Is correct and lets me know how every thing check (breaks tires). A I was in and out in a very short time. Nancy Goodwin always makes sure every thing Is correct and lets me know how every thing check (breaks tires). Always satisfied and happy when I leave. More
Routine Service The service department at Vandergriff is the reason I drive a Toyota. Nancy Goodwin is the best service person I have ever seen! She is concerned abou The service department at Vandergriff is the reason I drive a Toyota. Nancy Goodwin is the best service person I have ever seen! She is concerned about my needs and. Works so hard to ensure they are all met with a happy smile. More
Done and no time wasted! 'Got my 2013 Camry wile living in Albuquerque, but recently moved back to Arlington, TX. Upon receiving the notice about supplemental restraint syste 'Got my 2013 Camry wile living in Albuquerque, but recently moved back to Arlington, TX. Upon receiving the notice about supplemental restraint system (SRS) recall I brought the car to Vandergriff. They ordered the parts and had me schedule the service once parts were in. Nancy Goodwin got it taken care of in record time (logged in slightly ahead of my scheduled appointment, and it was done and ready to go well before the estimated 2-hour service time!) No delays or excuses, just "got 'er done" and on my way. Thanks for a great start to the day! More