Vandergriff Toyota

Outstanding service department On a recent visit to the Vandergriff Toyota service dept, Brett Cox was my service department. I have come to expect great customer service from this On a recent visit to the Vandergriff Toyota service dept, Brett Cox was my service department. I have come to expect great customer service from this dealership, but this visit surpassed all expectations. Brett did an amazing job of taking care of the issues that came up with my vehicle, and he made sure I was taken care of as well. I can't imagine any other dealership service dept could match the quality of Vandergriff because they have set the bar so high. I highly recommend Brett and the service dept. More

Fast Efficient Service I brought my 2009 Tacoma in for warranty headlamp replacement and was in and out in under 2 hours. Nancy Goodwin and the service staff took care of me I brought my 2009 Tacoma in for warranty headlamp replacement and was in and out in under 2 hours. Nancy Goodwin and the service staff took care of me. I will be returning to Vandergriff Toyota for service in the very near future. More

excellent service. Thanks Luis Viloria. I took my car for oil change, and Luis Viloria has an excellent customer service. He is honest and friendly. I will recommend him to my friends and fa I took my car for oil change, and Luis Viloria has an excellent customer service. He is honest and friendly. I will recommend him to my friends and family. More

Oil change Always great service! Bobby Brett is great with customers and very informative. Thank you for always being knowledgeable and truly caring about your c Always great service! Bobby Brett is great with customers and very informative. Thank you for always being knowledgeable and truly caring about your customers . Good experience More

Very satisfied customer Michael Vuong Pham made my buying experience very easy. He and the dealership was willing to work with me. I was not pressured to buy. Michael Vuong Pham made my buying experience very easy. He and the dealership was willing to work with me. I was not pressured to buy. More

fantastic Bob went above and beyond to make sure all my needs were met. He was able to make a bad situation good by great service and accurate follow up! Bob went above and beyond to make sure all my needs were met. He was able to make a bad situation good by great service and accurate follow up! More

Super customer service employee Nancy Goodwin took my call about airbag replacement. She is a very nice lady to work with on the phone and in person. I found her extremely helpful Nancy Goodwin took my call about airbag replacement. She is a very nice lady to work with on the phone and in person. I found her extremely helpful and efficient. Everything went very smoothly and was done in a timely manner. All of the other employees whom I encountered in the service area were considerate and helpful also. Thanks for a nice experience Vandergriff Toyota. More

Great service again!! Nancy Goodwin had me a quote on Monday afternoon after we dropped my car off at the overnight drop on Sunday night. My car was making a strange sound Nancy Goodwin had me a quote on Monday afternoon after we dropped my car off at the overnight drop on Sunday night. My car was making a strange sound and she sent me the quote and it was all itemized to see what we wanted to do. She was very helpful to tell me what she thought. Then my car was ready on Tuesday afternoon. Nancy is a hard worker and works VERY long hours to accommodate her customers. I highly recommend her! More

Great Service I had called Nancy Goodwin, and told her I had a problem with the mud guard in my Sienna. She asked me to bring it in that afternoon. Nancy Goodwin's I had called Nancy Goodwin, and told her I had a problem with the mud guard in my Sienna. She asked me to bring it in that afternoon. Nancy Goodwin's pleasant personality and willingness to assist is what drives me back each time to Vandergriff Toyota. Upon arrival, I went to her and she checked my vehicle and within the hour, it was all taken care off! You are amazing Nancy and Thank you for always taking the time to find out, how I am doing! This means a lot when you take an interest in your clientele. Thank you for your amazing customer relations! Stay Blessed! More

Satisfied Customer I couldn't be more satisfied with the pleasantness, cheerfulness, helpfulness of Bob Brett! What an amazing and caring individual. He sure is an asse I couldn't be more satisfied with the pleasantness, cheerfulness, helpfulness of Bob Brett! What an amazing and caring individual. He sure is an asset to Toyota Vandergriff. I was there the day before just to take care of an issue I was having with my Sienna, with another associate. But, as I was waiting, I got to talking with Bob Brett and he was amazing. I had my car for two years and didn't take advantage of the Zak Treatment. So I saw a flyer in the waiting room and asked Bob about this. He was amazing. He checked the records and was able to get me in the next day. And for the first time in two years, I was able to take care of a $600 value that I had paid and not used and will expire next year. Thanks to Bob. Unfortunately, I had not received any notification of this which was suppose to come every six months. Bob, was great with the information and I was able to get the car taken care-off. It stills needs some attention which they hadn't done well, upon contacting Bob, he asked me to bring it in again and he will make sure that it is taken care off. Thank you, Bob for your help and assistance. You are great! and I am have always been happy with the service at Toyota Vandergriff. More