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Vandergriff Hyundai

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,993 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Arlington, Texas, the staff at Vandergriff Hyundai will help you find the Hyundai vehicle you want. At www.vandergriffhyundai.com we offer a searchable online inventory of new Hyundai cars, along with well maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Hyundai or quality used car that you have been searching for.
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1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,993 reviews

May 23, 2026

Very thorough and fast I always receive great service. Much of what was needed was covered under warranty. More

by debbiegail
Recommend Dealer
Yes
Employees Worked With
Luis
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May 26, 2026 -

Vandergriff Hyundai responded

Thank you for sharing your concerns about your recent service experience with us. We understand your frustration with the extended wait time for your recall service and the additional recommendations that felt unnecessary. We also recognize how concerning it must be that the squeaky noise you brought to our attention is still present after our technicians' attempts to address it.

May 23, 2026

Although service was a bit backed up Fabian continued to have constant contact with me. Lounge was clean and easy to navigate. WiFi was working and fast. More

by jasminec0308
Recommend Dealer
Yes
Employees Worked With
Fabian was a good host. Walked me to and from the lounge, was knowledgeable and professional.
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May 26, 2026 -

Vandergriff Hyundai responded

We are delighted to hear about your positive experience with us. It's wonderful that Fabian maintained excellent communication with you throughout the service process, even when we were experiencing a backup. We truly value team members who prioritize keeping our customers informed and comfortable during their visit.

May 23, 2026

Went in for a recall took 5 hrs Then wanted me to replace items that didn’t need ti be replaced And the squeaky noise I can still hear from two technicians trying to check that item More

by OBFAITHFUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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May 22, 2026

Service was great Waiting room was no good Waiting room disturbed by load talking salesman in the area More

by mraywood55
Recommend Dealer
Yes
Employees Worked With
Mercedes and Fabian
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May 26, 2026 -

Vandergriff Hyundai responded

We understand your frustration regarding the noise level in our waiting area and appreciate you bringing this to our attention. Creating a comfortable environment for our customers while they wait is important to us, and your feedback helps us identify areas where we can improve the overall experience for everyone who visits our dealership.

May 19, 2026

Helped me in a pinch when other Hyundai dealers couldn’t make time for me More

by stevelledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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May 26, 2026 -

Vandergriff Hyundai responded

We genuinely admire your trust in choosing Vandergriff Hyundai when you needed reliable service quickly. It means so much to us that we could accommodate your schedule and provide the assistance you needed when timing was crucial. Your experience reflects our commitment to being there for our customers when they need us most. We truly appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same dedication.

May 18, 2026

Always a joy Dealership is exceptional in their dealing with the public. Makes trips to the dealer enjoyable. More

by bw.ross52
Recommend Dealer
Yes
Employees Worked With
Fabian
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May 18, 2026 -

Vandergriff Hyundai responded

Thank you for taking the time to share your wonderful experience with us. We deeply cherish hearing that our team makes every visit enjoyable and that you find our approach to customer service exceptional. Your kind words about how we work with our customers mean so much to us. We're thrilled that you consistently have such positive experiences when you visit, and we look forward to continuing to provide you with the outstanding service that makes each trip a pleasure.

May 17, 2026

Even though I had a 8:00 am appt, I waited several minutes for Luis to come out. He did keep me informed during the process. When I did get my car back, the Courteous wash was poorly done leaving my b More

by DAVIDPER
Recommend Dealer
No
Employees Worked With
Luis Service Advisor
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May 27, 2026 -

Vandergriff Hyundai responded

We appreciate you taking the time to share your feedback about your recent visit. While we’re glad communication was maintained throughout your appointment, we understand how important it is for every part of the experience to meet expectations. Our team is committed to providing attentive and thorough service, and your comments help us continue improving moving forward. Please feel free to contact our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com so we can stay connected regarding your experience.

May 16, 2026

Hyundai service team always do a great job with servicing me. The treat you like family thanks for the prompt service More

by DEREKWILKERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
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May 21, 2026 -

Vandergriff Hyundai responded

Thank you for your review and for sharing your wonderful experience with our service team. We're truly honored that our team has been able to provide you with exceptional service consistently. It means everything to us when customers feel welcomed and cared for like family during their visits. Your recognition of our team's dedication to prompt and quality service motivates us to continue delivering the same level of excellence. We genuinely appreciate your trust and look forward to serving you again in the future.

May 15, 2026

Screwed on the car. Screwed and Lied to on the price. Screwed on the financing. No instruction given when car delivered. Horrible wind noise that I reported the day I pi More

by Marjoriestanfield
Recommend Dealer
No
Employees Worked With
Mitch was the salesperson
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May 21, 2026 -

Vandergriff Hyundai responded

We sincerely regret that your most recent experience with us left you feeling this way — especially as a returning customer who has trusted us with three purchases. We understand how disheartening it can be when concerns about pricing, financing, vehicle delivery, and an unresolved service issue all compound into a single frustrating experience. Your loyalty means a great deal to us, and we take feedback like this seriously. We would very much like the opportunity to speak with you directly about each of these concerns. Please contact Jason Pickering at Jpickering@vtaig.com or our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com at your convenience so we can work toward addressing them.

May 14, 2026

Very nice and accommodating, personable staff That doesn't force issues nor use a heavy-handed method to gain sales, more interested in meeting the customer where they are and going from there More

by RNL2411
Recommend Dealer
Yes
Employees Worked With
Darrien Bell
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May 18, 2026 -

Vandergriff Hyundai responded

Thank you for your positive feedback! We're thrilled you appreciated our no-pressure approach and personable staff. At Vandergriff Hyundai, we believe in putting your needs first and building genuine relationships. Thank you for recognizing our team's commitment!

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