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Vandergriff Hyundai

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,989 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Arlington, Texas, the staff at Vandergriff Hyundai will help you find the Hyundai vehicle you want. At www.vandergriffhyundai.com we offer a searchable online inventory of new Hyundai cars, along with well maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Hyundai or quality used car that you have been searching for.
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1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,989 reviews

May 19, 2026

Helped me in a pinch when other Hyundai dealers couldn’t make time for me More

by stevelledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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May 26, 2026 -

Vandergriff Hyundai responded

We genuinely admire your trust in choosing Vandergriff Hyundai when you needed reliable service quickly. It means so much to us that we could accommodate your schedule and provide the assistance you needed when timing was crucial. Your experience reflects our commitment to being there for our customers when they need us most. We truly appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same dedication.

May 18, 2026

Always a joy Dealership is exceptional in their dealing with the public. Makes trips to the dealer enjoyable. More

by bw.ross52
Recommend Dealer
Yes
Employees Worked With
Fabian
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May 18, 2026 -

Vandergriff Hyundai responded

Thank you for taking the time to share your wonderful experience with us. We deeply cherish hearing that our team makes every visit enjoyable and that you find our approach to customer service exceptional. Your kind words about how we work with our customers mean so much to us. We're thrilled that you consistently have such positive experiences when you visit, and we look forward to continuing to provide you with the outstanding service that makes each trip a pleasure.

May 17, 2026

Even though I had a 8:00 am appt, I waited several minutes for Luis to come out. He did keep me informed during the process. When I did get my car back, the Courteous wash was poorly done leaving my b More

by DAVIDPER
Recommend Dealer
No
Employees Worked With
Luis Service Advisor
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May 27, 2026 -

Vandergriff Hyundai responded

We appreciate you taking the time to share your feedback about your recent visit. While we’re glad communication was maintained throughout your appointment, we understand how important it is for every part of the experience to meet expectations. Our team is committed to providing attentive and thorough service, and your comments help us continue improving moving forward. Please feel free to contact our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com so we can stay connected regarding your experience.

May 16, 2026

Hyundai service team always do a great job with servicing me. The treat you like family thanks for the prompt service More

by DEREKWILKERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
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May 21, 2026 -

Vandergriff Hyundai responded

Thank you for your review and for sharing your wonderful experience with our service team. We're truly honored that our team has been able to provide you with exceptional service consistently. It means everything to us when customers feel welcomed and cared for like family during their visits. Your recognition of our team's dedication to prompt and quality service motivates us to continue delivering the same level of excellence. We genuinely appreciate your trust and look forward to serving you again in the future.

May 15, 2026

Screwed on the car. Screwed and Lied to on the price. Screwed on the financing. No instruction given when car delivered. Horrible wind noise that I reported the day I pi More

by Marjoriestanfield
Recommend Dealer
No
Employees Worked With
Mitch was the salesperson
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May 21, 2026 -

Vandergriff Hyundai responded

We sincerely regret that your most recent experience with us left you feeling this way — especially as a returning customer who has trusted us with three purchases. We understand how disheartening it can be when concerns about pricing, financing, vehicle delivery, and an unresolved service issue all compound into a single frustrating experience. Your loyalty means a great deal to us, and we take feedback like this seriously. We would very much like the opportunity to speak with you directly about each of these concerns. Please contact Jason Pickering at Jpickering@vtaig.com or our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com at your convenience so we can work toward addressing them.

May 14, 2026

Very nice and accommodating, personable staff That doesn't force issues nor use a heavy-handed method to gain sales, more interested in meeting the customer where they are and going from there More

by RNL2411
Recommend Dealer
Yes
Employees Worked With
Darrien Bell
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May 18, 2026 -

Vandergriff Hyundai responded

Thank you for your positive feedback! We're thrilled you appreciated our no-pressure approach and personable staff. At Vandergriff Hyundai, we believe in putting your needs first and building genuine relationships. Thank you for recognizing our team's commitment!

May 13, 2026

The Service Tech (Damien, I believe) was great! He was friendly, prompt, and helpful. I appreciate how polite and respectful he was. Additionally, Damien is a great educator. He ensured that I full More

by BREANACM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien (I think that was his name 😳)
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May 19, 2026 -

Vandergriff Hyundai responded

Thank you immensely for sharing your wonderful experience with our service team. We are delighted to hear that your service technician provided such exceptional care during your visit. It sounds like you received exactly the kind of friendly, prompt, and helpful assistance that every customer deserves. We truly value hearing that our team member was polite and respectful throughout your interaction. Most importantly, we appreciate you highlighting the educational approach taken to ensure you fully understood the recommended services, empowering you to make informed decisions about your vehicle. Your feedback reinforces our commitment to providing outstanding service experiences.

May 09, 2026

I know I waited for more than 10 minutes before I got out of my car! I was 1 st in line with no one behind me! Then 3 cars came behind me and we're service before me! I was not a happy person! This is the se More

by Euscadyt
Recommend Dealer
No
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May 18, 2026 -

Vandergriff Hyundai responded

Thank you for bringing this to our attention. We understand your frustration. Your time is valuable, and what you've described is not the experience we want anyone to have. We take your feedback very seriously, as every customer deserves consistent and respectful service. We would appreciate the opportunity to discuss this situation further and work toward a resolution. Please contact our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com so we can address your concerns directly.

May 09, 2026

Both of the young men who worked with me were extremely polite and friendly. I liked the fact that no one tried to sell me anything or talk me into getting some of the recommended services done. More

by 19DBONNER51
Recommend Dealer
Yes
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May 18, 2026 -

Vandergriff Hyundai responded

Your positive feedback about our team members means so much to us at Vandergriff Hyundai. We're delighted to hear that our staff provided you with courteous and welcoming service throughout your visit. It's wonderful to know that you appreciated our no-pressure approach and that our team respected your preferences without pushing unnecessary services. Your experience reflects our commitment to treating every customer with genuine care and transparency. We truly value customers like you who take the time to recognize our team's efforts in creating a comfortable and trustworthy environment.

May 08, 2026

The guy that worked with me was awesome I forgot his name but he was very professional and up front my overall experience was top tier More

by kristyp1971.kp
Recommend Dealer
Yes
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May 11, 2026 -

Vandergriff Hyundai responded

Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that our team member provided you with such professional and straightforward service. Knowing that your overall experience was exceptional means the world to us at Vandergriff Hyundai. Your kind words truly highlight the dedication our staff has to ensuring every customer receives outstanding care. We appreciate you choosing us and look forward to serving you again in the future.

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