Back

Vandergriff Hyundai

Arlington, TX

4.6
1,975 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Arlington, Texas, the staff at Vandergriff Hyundai will help you find the Hyundai vehicle you want. At www.vandergriffhyundai.com we offer a searchable online inventory of new Hyundai cars, along with well maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Hyundai or quality used car that you have been searching for.
Contact Dealership

1120 I - 20 WEST

Arlington, TX

76017

Directions

By Type

Showing 1,975 reviews

May 15, 2026

Screwed on the car. Screwed and Lied to on the price. Screwed on the financing. No instruction given when car delivered. Horrible wind noise that I reported the day I pi More

by Marjoriestanfield
Recommend Dealer
No
Employees Worked With
Mitch was the salesperson
May 21, 2026 -

Vandergriff Hyundai responded

We sincerely regret that your most recent experience with us left you feeling this way — especially as a returning customer who has trusted us with three purchases. We understand how disheartening it can be when concerns about pricing, financing, vehicle delivery, and an unresolved service issue all compound into a single frustrating experience. Your loyalty means a great deal to us, and we take feedback like this seriously. We would very much like the opportunity to speak with you directly about each of these concerns. Please contact Jason Pickering at Jpickering@vtaig.com or our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com at your convenience so we can work toward addressing them.

May 14, 2026

Very nice and accommodating, personable staff That doesn't force issues nor use a heavy-handed method to gain sales, more interested in meeting the customer where they are and going from there More

by RNL2411
Recommend Dealer
Yes
Employees Worked With
Darrien Bell
May 18, 2026 -

Vandergriff Hyundai responded

Thank you for your positive feedback! We're thrilled you appreciated our no-pressure approach and personable staff. At Vandergriff Hyundai, we believe in putting your needs first and building genuine relationships. Thank you for recognizing our team's commitment!

May 13, 2026

The Service Tech (Damien, I believe) was great! He was friendly, prompt, and helpful. I appreciate how polite and respectful he was. Additionally, Damien is a great educator. He ensured that I full More

by BREANACM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien (I think that was his name 😳)
May 19, 2026 -

Vandergriff Hyundai responded

Thank you immensely for sharing your wonderful experience with our service team. We are delighted to hear that your service technician provided such exceptional care during your visit. It sounds like you received exactly the kind of friendly, prompt, and helpful assistance that every customer deserves. We truly value hearing that our team member was polite and respectful throughout your interaction. Most importantly, we appreciate you highlighting the educational approach taken to ensure you fully understood the recommended services, empowering you to make informed decisions about your vehicle. Your feedback reinforces our commitment to providing outstanding service experiences.

May 09, 2026

I know I waited for more than 10 minutes before I got out of my car! I was 1 st in line with no one behind me! Then 3 cars came behind me and we're service before me! I was not a happy person! This is the se More

by Euscadyt
Recommend Dealer
No
May 18, 2026 -

Vandergriff Hyundai responded

Thank you for bringing this to our attention. We understand your frustration. Your time is valuable, and what you've described is not the experience we want anyone to have. We take your feedback very seriously, as every customer deserves consistent and respectful service. We would appreciate the opportunity to discuss this situation further and work toward a resolution. Please contact our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com so we can address your concerns directly.

May 09, 2026

Both of the young men who worked with me were extremely polite and friendly. I liked the fact that no one tried to sell me anything or talk me into getting some of the recommended services done. More

by 19DBONNER51
Recommend Dealer
Yes
May 18, 2026 -

Vandergriff Hyundai responded

Your positive feedback about our team members means so much to us at Vandergriff Hyundai. We're delighted to hear that our staff provided you with courteous and welcoming service throughout your visit. It's wonderful to know that you appreciated our no-pressure approach and that our team respected your preferences without pushing unnecessary services. Your experience reflects our commitment to treating every customer with genuine care and transparency. We truly value customers like you who take the time to recognize our team's efforts in creating a comfortable and trustworthy environment.

May 08, 2026

The guy that worked with me was awesome I forgot his name but he was very professional and up front my overall experience was top tier More

by kristyp1971.kp
Recommend Dealer
Yes
May 11, 2026 -

Vandergriff Hyundai responded

Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that our team member provided you with such professional and straightforward service. Knowing that your overall experience was exceptional means the world to us at Vandergriff Hyundai. Your kind words truly highlight the dedication our staff has to ensuring every customer receives outstanding care. We appreciate you choosing us and look forward to serving you again in the future.

May 04, 2026

My service advise kept me informed of the work being performed and ordered the defective sensor. The vehicle ready the next day for pick up! More

by garnerclinger
Recommend Dealer
Yes
Employees Worked With
Derian
May 06, 2026 -

Vandergriff Hyundai responded

Thank you for your review! We are grateful that our service advisor was able to keep you well-informed throughout the entire process. It's wonderful to hear that we could quickly identify and order the necessary sensor to get your vehicle back on the road. Having your car ready for pickup the following day shows our commitment to efficient service. Your positive experience with our communication and quick turnaround time means a great deal to our team.

May 02, 2026

Great customer service and efficient. I come here for most of my services due to the happiness with my experience More

by timhartman357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 05, 2026 -

Vandergriff Hyundai responded

We are pleased to hear about your wonderful experience with our team. Your satisfaction with the quality of service and the streamlined process means everything to us at Vandergriff Hyundai. We truly value your continued trust in choosing us for your automotive needs, and it brings us great joy to know that we consistently meet your expectations. Your loyalty as a returning customer is deeply appreciated, and we look forward to serving you again in the future.

April 25, 2026

Fabian does a great job as Service Mgr. He’s handled a number of service issues for me with great results More

by tplant8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
Apr 28, 2026 -

Vandergriff Hyundai responded

We are absolutely thrilled to hear about your positive experience with our service team. Having a service manager who consistently handles multiple concerns with excellent outcomes makes all the difference in maintaining your vehicle properly. Your recognition of the quality care and attention you have received means so much to our entire team at Vandergriff Hyundai. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the same level of exceptional service for all your automotive needs.

April 21, 2026

Truly Life-Changing! I am beyond grateful for the experience I had, and I want to personally thank Torian for making this happen for me and my daughters. On March 6 More

by tatythomas10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Torian Morris
Apr 21, 2026 -

Vandergriff Hyundai responded

Thank you for sharing such a meaningful experience with us. We’re grateful the visit felt welcoming, supportive, and truly impactful, as our team is dedicated to helping guests feel confident and encouraged every step of the way. We appreciate the trust placed in us and are honored to be part of such an important milestone.

...
4
...