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Vandergriff Hyundai

Arlington, TX

Overview
Reviews
Vehicles
4.6
2,000 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Arlington, Texas, the staff at Vandergriff Hyundai will help you find the Hyundai vehicle you want. At www.vandergriffhyundai.com we offer a searchable online inventory of new Hyundai cars, along with well maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Hyundai or quality used car that you have been searching for.
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1120 I - 20 WEST

Arlington, TX

76017

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Showing 2,000 reviews

July 30, 2024

This is the 7th vehicle I have purchased from this dealership and they will go out of their way to earn and keep your business!! Little Miss Jackie was wonderful!! Thanks so much young Lady!!!! More

by Mac Daddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie
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Aug 01, 2024 -

Vandergriff Hyundai responded

Thank you for your continued loyalty and kind words! We're thrilled to hear that Jackie provided you with excellent service. It's always our goal to go above and beyond for our customers. If you ever need anything in the future, don't hesitate to reach out. We look forward to assisting you with your next vehicle purchase!

Aug 01, 2024 -

Mac Daddy responded

It’s funny to think about my experience while making this purchase!! I was running short on time and was willing to come back at another time and of course the sales people really don’t want you walking out the door as I’m sure most potential buyers that do never return!! Anyway, the finance guy was actually running back and forth to the new car sales manager and those working with Hyundai Motor Finance folks in order to meet my agreements and maintain my time frame!! I did manage to get out of there with a new car and make my other scheduled appointments due to their hustle!! Thanks Jackie and Guys!!

Aug 01, 2024 -

Mac Daddy responded

Mac Daddy responded publicly on 8/01/24 10:24 PM It’s funny to think about my experience while making this purchase!! I was running short on time and was willing to come back at another time and of course the sales people really don’t want you walking out the door as I’m sure most potential buyers that do never return!! Anyway, the finance guy was actually running back and forth to the new car sales manager and those working with Hyundai Motor Finance folks in order to meet my agreements and maintain my time frame!! I did manage to get out of there with a new car and make my other scheduled appointments due to their hustle!! Thanks Jackie and Guys

July 25, 2024

Vandergriff's sales team is great and the service department is exceptional and geared towards customer satisfaction! More

by Scotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Luce and Thomas Mojica
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Jul 30, 2024 -

Vandergriff Hyundai responded

Thank you for your positive feedback! We're delighted to hear that both our sales team and service department have met your expectations. Providing exceptional customer satisfaction is our top priority, and we're glad to know we've succeeded in delivering that for you. If there's anything more we can do for you, please let us know!

July 22, 2024

Victor has been my service advisor and he does Excellent job. He goes out of his way to help me and gives me Awesome advice on my car. If there was a higher number I would give it to him. More

by RSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Jul 26, 2024 -

Vandergriff Hyundai responded

Thank you for your fantastic review! We’re thrilled to hear that Victor has been providing you with excellent service and valuable advice for your car. Your high praise means a lot to us, and we’ll be sure to pass along your compliments to Victor. If you need any further assistance, feel free to reach out!

July 21, 2024

The interviewer was excellent explaining the process of leasing our new car and showed me all the options available to ensure that would be satisfied with my choice. Thanks More

by Rosendo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charley
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Jul 26, 2024 -

Vandergriff Hyundai responded

Thank you for your review! We’re delighted to hear that our staff member did an excellent job explaining the leasing process and showing you all your options. We’re glad you felt well-informed and satisfied with your choice. If you have any more questions or need further assistance, feel free to reach out. Thanks again!

July 20, 2024

Every thing was done so fast and service was good the person who helped me was nice and helpful. I also got a free car wash which is so nice! More

by hoda.rahimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz
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Jul 26, 2024 -

Vandergriff Hyundai responded

Thank you for your positive feedback! We're glad to hear that everything was done quickly and that you had a good experience with our service. It’s great to know that our team was nice and helpful and that you enjoyed the free car wash. We look forward to serving you again!

July 14, 2024

Everyone is always friendly, helpful, and services are completed in a timely manner. Would definitely recommend, bringing your vehicle here. More

by emily.hogue93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
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July 11, 2024

Great communication by my service rep, Fabian Garcia, plus easy appointment setting and reminders. My service rep verified the repairs with me before leaving. Even with the CDK outage they were able to k More

by TroyT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
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June 21, 2024

I like the people who work there. They are polite and well trained associates I will recommend my friends there More

by Doris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
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June 19, 2024

Love the new showroom and service area. It was easy to pick up my vehicle. More

by angiealtoro825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdirahman Abdirah
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June 18, 2024

I went to the Arlington Vandergriff Hyundai dealership last week on Monday and test drove a Hyundai Palisade. I noticed a warning light on the dash for the headlight and informed my sales consultant and s More

by crodriguez141
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Damora
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Jul 01, 2024 -

Vandergriff Hyundai responded

Thank you for sharing your feedback with us. We deeply regret to hear about the issues you've encountered with your recent vehicle purchase and the subsequent service experience. Your satisfaction is our top priority, and we apologize for any inconvenience this situation has caused. It is unacceptable that the warning light issue was not resolved as promised before you took the vehicle home. Additionally, we understand your frustration in being informed that this issue, which existed prior to your purchase, would not be fixed. This does not reflect the high standards of service we strive to provide to our customers. To address your concerns promptly and ensure we find a satisfactory resolution, we invite you to contact our General Manager, Ryan Rios, at Rrios@vandergriffsales.com. Ryan is dedicated to ensuring our customers' issues are resolved efficiently and will personally look into your case to make things right. Thank you again for bringing this to our attention. We value your business and hope to have the opportunity to restore your trust in Vandergriff Hyundai.

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