
Vandergriff Honda
Arlington, TX
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Mike and the Service Center Were FANTASTIC!!! We were visiting family for the Thanksgiving holiday when our '08 Honda Accord began experiencing ignition problems, bad enough that I had serious dou We were visiting family for the Thanksgiving holiday when our '08 Honda Accord began experiencing ignition problems, bad enough that I had serious doubts about whether we could make it back to West Texas after Thanksgiving. We scheduled an appointment with Mike on Friday, who upon describing the problem to him, almost immediately told us what he thought it was. He noted that if the problem was what it sounded like, it would be covered under a warranty extension issued by Honda. The only problem was that the extention had expired a month earlier on our car (eight years after purchase). After the technician diagnosed the problem, and confirmed it was whet Mike originally thought, not only did the service department get it reparied that day, but Mike was able to get the repair covered by the extended warranty.. The car is running like a top, and thanks to Mike, we are not out a penny. Outstanding service, and if I ever need service again in the Metroplex, Vandergriff and Mike will be my first call. More
it was wonderful I just really want to take the time to thank my sales person Samantha Kricker she went above and beyond to make sure that I walked out with a new car I just really want to take the time to thank my sales person Samantha Kricker she went above and beyond to make sure that I walked out with a new car and more important exactly what I was looking for her customer services and attitude was exceptional I really am greatful for her hard work and dedication to her customers thank you for everything my boys loved it!!! More
Best car buying experience ever Samantha Kricker was my salesperson. She did everything a salesperson should do with no unnecessary pressure. She did an outstanding job. She listened Samantha Kricker was my salesperson. She did everything a salesperson should do with no unnecessary pressure. She did an outstanding job. She listened to my needs and helped me select the right vehicle, she then took me to Yuni Chon, the general manager. He was very helpful and never behaved in a condescending manner, as some general managers might do. This was the best car buying experience that I have ever had. I have purchased many new cars in the years....Samantha Kricker also took care of some minor issues that I had after the purchase. Outstanding job!!!! More
Taysir I have bought a lot of cars from Vandergriff. I think all the salesman know when I walk in I will end up buying a new car even though I may only be ge I have bought a lot of cars from Vandergriff. I think all the salesman know when I walk in I will end up buying a new car even though I may only be getting a oil change. I called Salah 2 days ago and talked to him and told him I was looking for a different car. The one I had got was just not going to work for me. We set up a appointment yesterday 10-14-16. I told my husband and he said as long as I would not be upside down and can keep my payments the same go for it. When I walked in I saw Salah and he introduced me to Taysir. We sat down and I gave Taysir a long list of my wants and needs in this new car. I am very picky and he listen to everything I said. It was a long list. I really thought ok I might have to give up a few things. Taysir went above and beyond to find me the perfect car. He came back with a beautiful car that had everything on my list and more.. Then the part we all dread sitting down and figuring out how much. To my surprise Salah did a excellent job and made sure that my payments were the same and that I had all the same warranties that I usually get. We went to get my new car today and Taysir once again was absolutely with out a doubt so helpful. My husband is now looking for a new truck and he said that he will definitely go to Vandergriff to do his business. I have recommend them to many of my friends. Thank you so much and we will be back when my husband decides to get a new truck. Once again Taysir thank you so much. You were fantastic and thank you for listening to me and finding the car that was meant for me. More
Brandon I. My mother and I came in looking for a car for her. Brandon was first at the door to greet us. His Spanish wasn't the best but I loved how he really tr My mother and I came in looking for a car for her. Brandon was first at the door to greet us. His Spanish wasn't the best but I loved how he really tried having a conversation with my mom, it really showed how much he was trying to make us all feel welcomed. He detailed the entire process for us and it went by really fast being in his company. If you're looking for a car you should definitely go see him. More
"Very Satisfied Customer" I was in the process of looking for a new car and my daughter suggested that I contact Anna Lane at Vandergriff Honda in Arlington TX. She had worked I was in the process of looking for a new car and my daughter suggested that I contact Anna Lane at Vandergriff Honda in Arlington TX. She had worked with Ms. Lane on a used car purchase a few years ago and was very impressed with her, so I called Ms. Lane and scheduled an appointment. She was very knowlegeable regarding the car I was looking for and was excited to help me with my purchase. She was extremely professional and was able to answer any and all questions I asked her regarding the vehicle. It was an absolute joy to work with her. The other staff members that I came in contact with during my purchasing experience were also very helpful and they too were extremely nice and friendly. I would definitely recommend this dealership to anyone interested in purchasing a new or used vehicle. More
New Honda Pilot My buying experience from Vandergriff Honda, Arlington TX was so easy and trouble free, staffs were very friendly! My sales person Samantha Kricker, s My buying experience from Vandergriff Honda, Arlington TX was so easy and trouble free, staffs were very friendly! My sales person Samantha Kricker, she answer all my questions. More
Feeling Blessed to be a customer! I was extremely pleased with my salesman Marcus Jamison. He answered all of my questions even though I may had already asked that same question. I w I was extremely pleased with my salesman Marcus Jamison. He answered all of my questions even though I may had already asked that same question. I was a bit indecisive as to what I was looking far but as I explained my purpose for wanting a new car (to haul all 3 grand kids together). I obtained the desires of my heart within a couple of hours!! Loving my 2016 CRV More
High Pressure Tactics After heavily researching the 2017 Ridgeline, the last step was a test drive and seeing it in person. I stopped by Vandergriff Honda on my way home f After heavily researching the 2017 Ridgeline, the last step was a test drive and seeing it in person. I stopped by Vandergriff Honda on my way home from grocery shopping to take a quick look and test drive. I had been leaning towards purchasing one, but the test drive clinched it. When I asked for the best price they could offer, the sales manager came out, introduced himself and immediately stated that he would not give me a price unless I committed to buying and driving out that day. I explained that I had groceries in my car and needed to get them home, I wasn't prepared to buy "today," but if he would let me know his best price I would take it under consideration. He flat refused. He said he "didn't want to pressure" me by giving me a price and then repeated that would not tell me the price unless I committed to purchasing and driving it off the lot, "today." No thanks Vandergriff Honda. I got in my vehicle and left. I don't know about anyone else, but I'm not "committing" to purchasing anything if I don't know the price - especially a high ticket item like a vehicle. There are too many other dealerships in the great state of Texas who will kindly work with me and who want my money. I felt bad for the salesperson who was left standing, knowing she'd just lost a sale because of the Sales Manager's actions. More
Easy and pressure free Wonderful experience! Jimmy was so helpful and honest without being pushy and overbearing like some. Easy financing and they had everything all ready Wonderful experience! Jimmy was so helpful and honest without being pushy and overbearing like some. Easy financing and they had everything all ready for us to be in and out by the time we picked it up. More