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Vandergriff Honda
Arlington, TX
1,562 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,562 reviews
January 02, 2017
Will bring you in but won't respect the deal Asked for an online quote and received a great offer for a 2016 Odyssey EXL , Happily I headed out to the dealership to find out the car that I'm g Asked for an online quote and received a great offer for a 2016 Odyssey EXL , Happily I headed out to the dealership to find out the car that I'm getting is the model car on the floor and it has 480 miles on it. Like that was not it off I have to finance through the dealership and they offered me a 5.9% interest-rate !!!!! The last thing was the trade value that I had received was $3000 less than Carmax ( and I showed them the paperwork!!) I was told by the sales manager I can get a lower interest-rate if I take the low trade or high interest-rate with no trade basically they're telling me whispering you over choose how you want to be screwed . I took my car and left without recommend anybody to deal with these guys ! More
by Mori 64
Employees Worked With
Paul Nguyen
December 31, 2016
Highly motivated to get me in a great car! My 2007 Honda Fit was needing a couple of thousand dollars in repairs, and I decided it was time to trade it in. I'm a believer in buying a late model My 2007 Honda Fit was needing a couple of thousand dollars in repairs, and I decided it was time to trade it in. I'm a believer in buying a late model used car, but being a Honda man, I decided to go to a Honda place. Hau Le met me at the door, and it was clear from the beginning he was highly motivated in getting me in a car that I liked. Hau is an enthusiastic and cheerful fellow, and he listened seriously as I explained that I was wanting to trade in my car and make a payment of $200 or so per month. Hau took my parameters seriously and went searching for inventory that fit. He asked me if I'd be open to a Hyundai Sonata, and I said sure, and when he pulled it up and I got in, I knew this is what I wanted. He made me a deal that perhaps didn't knock my socks off, but did seem pretty darn fair considering the parameters I laid down. I ended up with a $300 monthly payment, still no extra down payment beyond trade-in. I'd like to have had a lower payment, but I don't hold that against them. In the end, I'd have to say it was pretty fair, and to expect less with no down payment probably would have not been realistic. The business manager was fast and efficient, and he didn't waste my time trying to sell me a bunch of sucker deal warranties. I was in and out with a new car in just over two hours. I think that's pretty hard to beat! Overall, I really thought Hau and the gang went out of their way to make this a good experience, and I see why Vandergriff has been around for so many decades now! I highly recommend you visit, and that you ask for Hau Le! More
by Cofeman
Employees Worked With
Hau le
December 29, 2016
Best Service Department Ever The Service department at Vandergriff is the best I have ever encountered in my 40+ years of driving. After years of horror stories at other dealershi The Service department at Vandergriff is the best I have ever encountered in my 40+ years of driving. After years of horror stories at other dealerships I was amazed to find a service dept. that actually outshines the Sales department in customer satisfaction. Mike Symank, a Service Advisor, is one of the people who always makes it an A++ experience. My most recent visit (yesterday) was during an exceptionally busy time and things were running way behind. Mr Symank kept a smile on his face while keeping me updated on the progress of my car, and reassuring me that they were working on it. With a representative like that the service department has a head start on customer satisfaction. When my car was returned to me I was very happy with the results. Everything was taken care of and done right. Obviously I am very happy with this service department and I often recommend this dealership to my friends based on my satisfaction with the service department. More
by SueW
Employees Worked With
Mike Symank
December 21, 2016
battery replacement, and recall service Jimmie Rogers, Service Advisor, did a great job assessing my battery's status. That was the reason I came in. However, Jimmie also asked about the s Jimmie Rogers, Service Advisor, did a great job assessing my battery's status. That was the reason I came in. However, Jimmie also asked about the safety recall for my car and took care of the recall in the same visit! It is obvious that Jimmie looks after the interests of Honda's customers. More
by William Bryan
Employees Worked With
Jimmie Rogers III, Service Advisor
December 20, 2016
Service It's not often you can use the word honest and integrity to describe a service Manager .Chris Gonzales is both of those things, he has renew my conf It's not often you can use the word honest and integrity to describe a service Manager .Chris Gonzales is both of those things, he has renew my confidence in this dealership. Thank you Chris for being a genuine person. Keep up the good work. A million thanks Gwendolyn Lewis More
by Gwendolyn Lewis
Employees Worked With
Chris Gonzalez
December 10, 2016
Charlie Martinez ** Super star. Charlie Martinez was a wonderful sales rep. He is knowledgeable and extremely helpful throughout the entire process. Very responsive and got me exactl Charlie Martinez was a wonderful sales rep. He is knowledgeable and extremely helpful throughout the entire process. Very responsive and got me exactly the car I wanted. Upon delivery he set up the car just like I requested. Be sure to ask for Charlie and he'll make your car buying experience stress free. More
by Ruger123
Employees Worked With
Charlie Martinez, Yuni Chon
December 07, 2016
Good dealership with great agent I bought my car from Vandergriff Honda. I am happy with my new car and I am thankful and grateful to Agent Mr. Marcus Jamison. He is working hard to g I bought my car from Vandergriff Honda. I am happy with my new car and I am thankful and grateful to Agent Mr. Marcus Jamison. He is working hard to give me a great deal within my budget for good car. Actually, I found two of his colleagues recommend him and advise me to wait until he finish the offer for me and it was right what they said. If you think to buy car I recommend you to ask for Mr. Marcus Jamison. More
by Moossa
Employees Worked With
Marcus Jamison
December 04, 2016
Masters of Bait and Switch. False Advertising I found a 2012 Accord on Autotrader for $13,888 for sale at Vandergriff Honda. As I asked for more details on the vehicle I checked the website again I found a 2012 Accord on Autotrader for $13,888 for sale at Vandergriff Honda. As I asked for more details on the vehicle I checked the website again to check if interior pics had been uploaded. I noticed the price had jumped to over $15,400. When I questioned the price increase, the sales lady told me it was due to the reconditioning added to the vehicle. Typical used car lot. Avoid. These people are crooked. More
by AstroFan
Employees Worked With
Yuni Chon
November 30, 2016
Great, Welcoming Experience Samantha Kricker was amazing, she helped my husband and I find the perfect car with the perfect deal. She was understanding and helpful at all times. Samantha Kricker was amazing, she helped my husband and I find the perfect car with the perfect deal. She was understanding and helpful at all times. I definitely recommend her, she listens and knows what is best for you! Thank you Sam :) More
by JLu
Employees Worked With
Samantha Kricker
November 29, 2016
Love my car! Look for Joseph Benton for a great buying experience! His team was ready for anything I threw their way. Positive responses throughout the whole proce Look for Joseph Benton for a great buying experience! His team was ready for anything I threw their way. Positive responses throughout the whole process! First place I will come to for our next purchase! Thanks Joseph!!! More
by EddieL
Employees Worked With
Joseph Benton
