
Vandergriff Honda
Arlington, TX
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Mike Symank is the best. Whenever I call the Service Department, I always ask for Mike. He is very knowledgeable about car issues and also very personable. is the best. Whenever I call the Service Department, I always ask for Mike. He is very knowledgeable about car issues and also very personable. More
Car service Very throughout and made sure I understood what could be coming up for future service on my car. I'll recommend Mike Symank again and again. Very throughout and made sure I understood what could be coming up for future service on my car. I'll recommend Mike Symank again and again. More
Excellent Service Thank you so much to Mike Symank. He is always there everytime I needed help for car service needs. He always explain very well. Definitely see Mike e Thank you so much to Mike Symank. He is always there everytime I needed help for car service needs. He always explain very well. Definitely see Mike everytime you need to service your car, he will always be there for you. More
Awesome service manager Dropped car off for software update and got more than I bargained for. Mike Symank is the absolute best service manager. Took the time to explain ever Dropped car off for software update and got more than I bargained for. Mike Symank is the absolute best service manager. Took the time to explain everything to me and made sure I was happy before I left. Can't get no better than this. Definitely recommend going here for all your service needs. More
2016 Honda Pilot - Heated Seats Heated seats didn't seem to get as warm as we were used to from experience with our other Pilot and other vehicles. Mike was very courteous but slow t Heated seats didn't seem to get as warm as we were used to from experience with our other Pilot and other vehicles. Mike was very courteous but slow to agree, nevertheless he had the seats tested and determined the driver seat bottom element was out of range and needed replacement. After replacement (excellent job putting the seat back together), it became obvious the other three heating elements were not working as they should either. Mike has worked with his manager and is currently having the other three heating elements replaced while checking for other reasons for the temperature abnormalities. More
2017 Ridgeline Sale I have been doing business with Vandergriff Honda in Arlington for quite a few years now and have purchased 4 vehicles from them. The last 2 vehicles I have been doing business with Vandergriff Honda in Arlington for quite a few years now and have purchased 4 vehicles from them. The last 2 vehicles were sold to me by Rafael Mora. He is a very good salesman and has been very helpful with all my needs. He has called several times already to check on me and my needs in the month that I have owned my new Ridgeline. I also have dealt many times with Salah Hoque and don't have enough good things to say about him. They have both been wonderful to me and every chance I get, I recommend Vandergriff to my friends and family. When I am ready for another vehicle, I will be back and hope these two men are there to greet me. Ima L. Streetman More
2017 Ridgeline Rear Door Repairs Once again Mike Symank proves to be the supreme service professional. His attention to detail & rapport with the sublet body shop manager resulted in Once again Mike Symank proves to be the supreme service professional. His attention to detail & rapport with the sublet body shop manager resulted in identifying & correctly repairing pre-delivery hidden damage to the left rear door. The vehicle was damaged while in transit to the dealership. An obvious, but futile attempt had been made to correct the door damage that was suspected to be caused by some type of collision to the rear of the vehicle. Had I not mentioned to Mike the door being unusually harder to close compared to the other doors, I would still be driving a defective vehicle. Only because of his expertise initiative & persistence was the problem fixed. More
Great service I tried another Honda dealership before this one but I decided to use this Arlington location because their service was much better. Tony Nguyen made I tried another Honda dealership before this one but I decided to use this Arlington location because their service was much better. Tony Nguyen made my car buying experience a good one. Tony was very professional, informative, and attentive to what I was looking for. I really appreciate Tony and the customer service I received here. More
First time car buying experience Daniel McEwen was my salesperson and he was excellent and very professional. This was my first time buying a car and the process was very smooth. He m Daniel McEwen was my salesperson and he was excellent and very professional. This was my first time buying a car and the process was very smooth. He made sure to get me exactly what I wanted. I would definitely recommend him to anyone looking to buy a Honda. More
Mike Symank is the BEST Mike Symank is an exceptional service advisor. He is very good at what he does. He always explain things well and is always very friendly. To be hones Mike Symank is an exceptional service advisor. He is very good at what he does. He always explain things well and is always very friendly. To be honest he is the BEST service advisor Vandergriff Honda has. More