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Vandergriff Honda
Arlington, TX
1,547 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,547 reviews
February 10, 2017
2017 Ridgeline Sale I have been doing business with Vandergriff Honda in Arlington for quite a few years now and have purchased 4 vehicles from them. The last 2 vehicles I have been doing business with Vandergriff Honda in Arlington for quite a few years now and have purchased 4 vehicles from them. The last 2 vehicles were sold to me by Rafael Mora. He is a very good salesman and has been very helpful with all my needs. He has called several times already to check on me and my needs in the month that I have owned my new Ridgeline. I also have dealt many times with Salah Hoque and don't have enough good things to say about him. They have both been wonderful to me and every chance I get, I recommend Vandergriff to my friends and family. When I am ready for another vehicle, I will be back and hope these two men are there to greet me. Ima L. Streetman More
by Lawsen Streetman
Employees Worked With
Salah Hoque, Rafeal Mora
Helpful February 07, 2017
2017 Ridgeline Rear Door Repairs Once again Mike Symank proves to be the supreme service professional. His attention to detail & rapport with the sublet body shop manager resulted in Once again Mike Symank proves to be the supreme service professional. His attention to detail & rapport with the sublet body shop manager resulted in identifying & correctly repairing pre-delivery hidden damage to the left rear door. The vehicle was damaged while in transit to the dealership. An obvious, but futile attempt had been made to correct the door damage that was suspected to be caused by some type of collision to the rear of the vehicle. Had I not mentioned to Mike the door being unusually harder to close compared to the other doors, I would still be driving a defective vehicle. Only because of his expertise initiative & persistence was the problem fixed. More
by Robert420
Employees Worked With
Mike Symank
February 02, 2017
Great service I tried another Honda dealership before this one but I decided to use this Arlington location because their service was much better. Tony Nguyen made I tried another Honda dealership before this one but I decided to use this Arlington location because their service was much better. Tony Nguyen made my car buying experience a good one. Tony was very professional, informative, and attentive to what I was looking for. I really appreciate Tony and the customer service I received here. More
by Maria2016
Employees Worked With
Tony Nguyen
January 30, 2017
First time car buying experience Daniel McEwen was my salesperson and he was excellent and very professional. This was my first time buying a car and the process was very smooth. He m Daniel McEwen was my salesperson and he was excellent and very professional. This was my first time buying a car and the process was very smooth. He made sure to get me exactly what I wanted. I would definitely recommend him to anyone looking to buy a Honda. More
by crystalclear528
Employees Worked With
I believe his name was Matt and he helped me set up everything in my car (radio, bluetooth, etc)
January 26, 2017
Mike Symank is the BEST Mike Symank is an exceptional service advisor. He is very good at what he does. He always explain things well and is always very friendly. To be hones Mike Symank is an exceptional service advisor. He is very good at what he does. He always explain things well and is always very friendly. To be honest he is the BEST service advisor Vandergriff Honda has. More
by LaDonna Green
Employees Worked With
Mike Symank
January 02, 2017
Will bring you in but won't respect the deal Asked for an online quote and received a great offer for a 2016 Odyssey EXL , Happily I headed out to the dealership to find out the car that I'm g Asked for an online quote and received a great offer for a 2016 Odyssey EXL , Happily I headed out to the dealership to find out the car that I'm getting is the model car on the floor and it has 480 miles on it. Like that was not it off I have to finance through the dealership and they offered me a 5.9% interest-rate !!!!! The last thing was the trade value that I had received was $3000 less than Carmax ( and I showed them the paperwork!!) I was told by the sales manager I can get a lower interest-rate if I take the low trade or high interest-rate with no trade basically they're telling me whispering you over choose how you want to be screwed . I took my car and left without recommend anybody to deal with these guys ! More
by Mori 64
Employees Worked With
Paul Nguyen
December 31, 2016
Highly motivated to get me in a great car! My 2007 Honda Fit was needing a couple of thousand dollars in repairs, and I decided it was time to trade it in. I'm a believer in buying a late model My 2007 Honda Fit was needing a couple of thousand dollars in repairs, and I decided it was time to trade it in. I'm a believer in buying a late model used car, but being a Honda man, I decided to go to a Honda place. Hau Le met me at the door, and it was clear from the beginning he was highly motivated in getting me in a car that I liked. Hau is an enthusiastic and cheerful fellow, and he listened seriously as I explained that I was wanting to trade in my car and make a payment of $200 or so per month. Hau took my parameters seriously and went searching for inventory that fit. He asked me if I'd be open to a Hyundai Sonata, and I said sure, and when he pulled it up and I got in, I knew this is what I wanted. He made me a deal that perhaps didn't knock my socks off, but did seem pretty darn fair considering the parameters I laid down. I ended up with a $300 monthly payment, still no extra down payment beyond trade-in. I'd like to have had a lower payment, but I don't hold that against them. In the end, I'd have to say it was pretty fair, and to expect less with no down payment probably would have not been realistic. The business manager was fast and efficient, and he didn't waste my time trying to sell me a bunch of sucker deal warranties. I was in and out with a new car in just over two hours. I think that's pretty hard to beat! Overall, I really thought Hau and the gang went out of their way to make this a good experience, and I see why Vandergriff has been around for so many decades now! I highly recommend you visit, and that you ask for Hau Le! More
by Cofeman
Employees Worked With
Hau le
December 29, 2016
Best Service Department Ever The Service department at Vandergriff is the best I have ever encountered in my 40+ years of driving. After years of horror stories at other dealershi The Service department at Vandergriff is the best I have ever encountered in my 40+ years of driving. After years of horror stories at other dealerships I was amazed to find a service dept. that actually outshines the Sales department in customer satisfaction. Mike Symank, a Service Advisor, is one of the people who always makes it an A++ experience. My most recent visit (yesterday) was during an exceptionally busy time and things were running way behind. Mr Symank kept a smile on his face while keeping me updated on the progress of my car, and reassuring me that they were working on it. With a representative like that the service department has a head start on customer satisfaction. When my car was returned to me I was very happy with the results. Everything was taken care of and done right. Obviously I am very happy with this service department and I often recommend this dealership to my friends based on my satisfaction with the service department. More
by SueW
Employees Worked With
Mike Symank
December 21, 2016
battery replacement, and recall service Jimmie Rogers, Service Advisor, did a great job assessing my battery's status. That was the reason I came in. However, Jimmie also asked about the s Jimmie Rogers, Service Advisor, did a great job assessing my battery's status. That was the reason I came in. However, Jimmie also asked about the safety recall for my car and took care of the recall in the same visit! It is obvious that Jimmie looks after the interests of Honda's customers. More
by William Bryan
Employees Worked With
Jimmie Rogers III, Service Advisor
December 20, 2016
Service It's not often you can use the word honest and integrity to describe a service Manager .Chris Gonzales is both of those things, he has renew my conf It's not often you can use the word honest and integrity to describe a service Manager .Chris Gonzales is both of those things, he has renew my confidence in this dealership. Thank you Chris for being a genuine person. Keep up the good work. A million thanks Gwendolyn Lewis More
by Gwendolyn Lewis
Employees Worked With
Chris Gonzalez
