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Vandergriff Honda
Arlington, TX
1,562 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 29, 2017
Great Service Took my car in for service on 2/17 and the adviser that helped me Mike Symank was awesome! I felt like he took the time and really listened to my issu Took my car in for service on 2/17 and the adviser that helped me Mike Symank was awesome! I felt like he took the time and really listened to my issues and then walked me thru the service performed on my car. I highly recommend Mike Symank!!! More
by DebAya
Employees Worked With
Mike Symank
March 29, 2017
AWESOME EXPERIENCE AS A FIRST TIME BUYER I WAS HESITANT TO STEP FOOT IN A DEALERSHIP DUE TO THE PUSHY NATURE OF MOST SALESMAN. BUT AT VANDERGRIFF HONDA NOT ONLY WAS GT ( AS A FIRST TIME BUYER I WAS HESITANT TO STEP FOOT IN A DEALERSHIP DUE TO THE PUSHY NATURE OF MOST SALESMAN. BUT AT VANDERGRIFF HONDA NOT ONLY WAS GT (SALESMAN) NOT PUSHY BUT HE IS PATIENT, PERSONABLE AND MADE SURE THE CAR HAD ALL THE FEATURES I WAS LOOKING FOR. THE ENTIRE STAFF WAS AWESOME! AND I WOULD DEFINITELY RECOMMEND THEM HERE ON OUT. More
by SHANNON33ROCKS
Employees Worked With
GRANDEN TIBBITS
March 15, 2017
maintenance and registration renewal Mike Symank was great. He took the extra time to inform me of what was going on and what future maintenance I would need. I really appreciate that as Mike Symank was great. He took the extra time to inform me of what was going on and what future maintenance I would need. I really appreciate that as I am a recent widower and now have to take care of my car maintenance myself. Thanks again to Mike!!!!! Tommie Turner 5222 Hastings Dr. Fort Worth, TX. 76133 817-791-5284 More
by Tommie Russom Turner
Employees Worked With
Mike Symank
March 15, 2017
Bought a CR-V Honda! I had the pleasure to meet Shafitul Chowdhury, my salesman. He was very helpful in fitting me into the best vehicle and best price for my needs. I hig I had the pleasure to meet Shafitul Chowdhury, my salesman. He was very helpful in fitting me into the best vehicle and best price for my needs. I highly recommend Shaf to help you with selecting the right vehicle! Karen More
by kmc2130
Employees Worked With
Jimmy Le
March 13, 2017
Salah Hoque Salah is great! He is the only person I will deal with at the dealership because he has taken great care of us during all 6 of my purchases. Not to me Salah is great! He is the only person I will deal with at the dealership because he has taken great care of us during all 6 of my purchases. Not to mention he takes care of everyone I refer to him. More
by Laura R.
Employees Worked With
Salah Hoque
March 11, 2017
Great service I have the best service manager. Mike Symank took time and extra effort to explain my new truck's technology. That is why he is my choice for an adv I have the best service manager. Mike Symank took time and extra effort to explain my new truck's technology. That is why he is my choice for an advisor. I have been a Vandergriff customer for over 15 years and expect a high level of professionalism. Mike makes that happen. More
by Sharon Newkirk
Employees Worked With
Yuni Chon, Mike Symank
March 09, 2017
Terrible Experience Huggins Honda is not that far away... drive there instead. We bought a Toyota from Vandergriff and used the Vandergriff Toyota service department in t Huggins Honda is not that far away... drive there instead. We bought a Toyota from Vandergriff and used the Vandergriff Toyota service department in the past. We had so much trouble with that truck and the service department, so we agreed that we would never deal with Vandergriff again. However, my check engine light came on today in my Honda, so we decided to give Vandergriff Honda service department a try, hoping they were different. My experience (and SO MANY 1 star reviews seem to agree) would lead me to suggest that you never deal with any store that has the name Vandergriff. When we dropped the car off, we were told (I will say, the employees were very nice) that we would have to pay the diagnostic fee ($130 just to diagnose) IF we didn't get the car repaired there. If we did get the car repaired there, the diagnostic fee would be waived. After the diagnosis, of course, they found lots of things that needed repair. However, when I told them that I would be getting a portion of the repairs completed with them but not everything suggested, they proceeded to say that we would have to pay the diagnostic fee IN ADDITION to the repair because the repair we decided to do was not the repair associated with our initial description of why we were dropping the car off for service... even though this was one of the issues they found wrong with the car and a repair they said needed to be completed. Of course, this repair was under warranty and wouldn't make them the same amount of money, which is obviously why they weren't helpful. They said if we wanted just this repair completed that was under warranty, we would have to pay the diagnostic fee and then bring the car back in for a second help ticket to get that repaired. Obviously. Because driving the car out of the dealership and driving it back in for a second help ticket so that they can charge twice makes perfect sense. They are not here to help the customer and will rip you off. DO NOT USE VANDERGRIFF... any branch. More
by cefoqi
Employees Worked With
Unknown
March 08, 2017
Terrible experience, made me waste my time!!! I'd give them a zero star if I could. Worst car buying experience ever. I spent the day talking with multiple Honda dealership to hammer out the best I'd give them a zero star if I could. Worst car buying experience ever. I spent the day talking with multiple Honda dealership to hammer out the best deal we could get. I had a dealership agree to sell me a Honda Accord for 31250.92 OTD. I contacted Vandergriff Honda and they asked me what the best deal I had gotten and they would beat it. I proceeded to send them the email with the quote I had received from another Honda dealership. They called about 15 minutes later and said they couldn't beat it but that they would match it. We went the last 3 hours over there only to find out that they were doing the same typical car sales games. Salah Hogue is not a man that can be trusted (he's the one that called), his best number was 35498.25 OTD. Now please tell me why I would pay that when I can get the exact same car for 31250.92 OTD. I will never step foot back in that place and will gladly take my business and money to a Honda dealership that don't have their sale manager be a bold liar!!!! More
by Sebas123
Employees Worked With
Salah Hoque
March 01, 2017
Amazing Service Staff I have been coming to Vandergriff Honda for service on my Honda Civic Hybrid for several years now, and Mike Symank has always taken very good care of I have been coming to Vandergriff Honda for service on my Honda Civic Hybrid for several years now, and Mike Symank has always taken very good care of me explain in detail and easy to understand of what needs to be done. I have been to other places in the past to get work done on vehicles and I will truly say I keep coming back because of my service advisor. More
by EricPope
Employees Worked With
Mike Symank
February 27, 2017
BEST SERVICE ADVISOR EVER Mike is the BEST! I leave my vehicle with him and know that when he contacts me that it is ready. I can always go pick it up with confidence. He doe Mike is the BEST! I leave my vehicle with him and know that when he contacts me that it is ready. I can always go pick it up with confidence. He does what he says he will and MORE! Thanks for having the BEST service advisor ever!! More
by Becky Hammonds
Employees Worked With
Mike Symank
