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Vandergriff Honda

Arlington, TX

4.0
1,562 Reviews

1104 W I-20

Arlington, TX

76017

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Showing 1,562 reviews

December 13, 2017

Broken cars and rude salesmen. Was interested in a 2008 Chevy suburban so I called this dealership and make sure it was still available in that vehicle is in good shape. Got a call More

by stevenstonitsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
Dec 18, 2017 -

Vandergriff Honda responded

hello stevenstonitsch, It's unfortunate to hear that you were unhappy with your experience at our dealership, and I would welcome the opportunity to speak with you directly about it and see how I can ensure that all of your needs and expectations are met. If you could call me at 817-461-2323, I would be happy to work this out with you. Regards, Cade Simpson - General Sales Manager

December 12, 2017

Best experience ever! Mildred and Sergio were both amazing, knowledgeable, helpful, and caring of our situation. They went above and beyond to help us get what we were Look More

by Estefaniam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio, Mildred Dominguez
Dec 13, 2017 -

Vandergriff Honda responded

Thank you for your outstanding review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your business and we hope you are loving your new car!

December 11, 2017

above and beyond Had an issue and manager Cade Simpson contacted me and went above and beyond what was necessary to see the issue was solved to my satifaction. More

by montguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cade Simpson, Vishal Chand
Dec 12, 2017 -

Vandergriff Honda responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

December 11, 2017

Customer Service It’s always nice to deal with people like Mildred, Skyler, Yuni and others at Vandergriff Honda that make the buying experience memorable and plea More

by Charliefielddezb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Alvarez, Yuni Chon, Ruben Chairez, Mildred Dominguez
Dec 12, 2017 -

Vandergriff Honda responded

Thank you for your great review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your business!

December 09, 2017

Great experience I just bought a 2018 Civic from Vandergriff after dealing with Daniel McEwen. It was a great car-buying experience and I’d recommend working with thes More

by RogerA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel McEwen
Dec 11, 2017 -

Vandergriff Honda responded

Thank you for your review, Roger! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your business!

December 09, 2017

Fun car buying experience Daniel helped me get a new CRV when I was just looking to test drive. His service, knowledge, and great personality made buying a new car super fun. H More

by Rachael R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel McEwan
Dec 11, 2017 -

Vandergriff Honda responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

December 07, 2017

Easy from start to finish I'd give 6 stars if that was possible. Charlie Martinez was professional and a pleasure to work with. I recommend Vandergriff Honda to anyone looking More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Martinez, Yuni Chon, Jimmy Le
Dec 08, 2017 -

Vandergriff Honda responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

December 07, 2017

World Class Customer Service!!! Shafitul Chowdhury (Sales Consultant) & Main Hoque (Finance Manager) both at Vandergriff Honda provided the most outstanding customer service we have More

by Volvo4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shafitul Chowdhury, Main Hoque
Dec 08, 2017 -

Vandergriff Honda responded

Thank you so much for your review! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Vandergriff Honda! We really appreciate your business and we hope to see you here again!

December 05, 2017

Go somewhere else Got way better deal and service at Huggins Honda. Vandergriff will not negotiate and will treat you like you don't know anything. Disappointed and wil More

by AvoidVandergriff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fabian Martinez, Sachin Patel
Dec 18, 2017 -

Vandergriff Honda responded

Hello, I'm sorry to hear that you were unhappy with the experience you had with us. If you would like to contact me directly, I would appreciate the opportunity to speak with you about your visit and see where the problems arose. We take pride in extending top notch customer care, and would like to try and make things right for you. Please call me at your earliest convenience at 817-461-2323. Regards, Cade Simpson - General Sales Manager

December 01, 2017

Do not waste your time here, salespeople lying. We found a used red Honda Accord online and called Vandergriff Honda to make sure the vehicle still available before we came out to visit this dealer More

by Mit1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ismeal and Candy
Dec 18, 2017 -

Vandergriff Honda responded

Hello Mit, Vandergriff Honda has always made customer satisfaction our #1 priority, and I am very sorry to hear that the misstep in communication resulted in a poor experience for you. We take pride in providing complete and competent service, while always maintaining the highest level of respect and business ethics. We try very hard to satisfy every customer, and would welcome the opportunity to prove ourselves to you in the future. Please feel free to contact me directly with any questions. Regards, Cade Simpson - General Sales Manager 817-461-2323

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