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Vandergriff Honda

Arlington, TX

4.2
1,553 Reviews

1104 W I-20

Arlington, TX

76017

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Showing 1,553 reviews

December 01, 2017

Do not waste your time here, salespeople lying. We found a used red Honda Accord online and called Vandergriff Honda to make sure the vehicle still available before we came out to visit this dealer More

by Mit1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ismeal and Candy
Dec 18, 2017 -

Vandergriff Honda responded

Hello Mit, Vandergriff Honda has always made customer satisfaction our #1 priority, and I am very sorry to hear that the misstep in communication resulted in a poor experience for you. We take pride in providing complete and competent service, while always maintaining the highest level of respect and business ethics. We try very hard to satisfy every customer, and would welcome the opportunity to prove ourselves to you in the future. Please feel free to contact me directly with any questions. Regards, Cade Simpson - General Sales Manager 817-461-2323

December 01, 2017

Great Experience Charles Bright did an excellent job assisting my brother and I in obtaining a car. He was thorough and sensitive to our situation. Charles was awesom More

by Great Experience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bright
Dec 04, 2017 -

Vandergriff Honda responded

Thank you for your review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your business and we hope you are loving your new car!

November 30, 2017

A++ Customer Service from Sales to Finance! I can't begin to express how amazing our experience @ Vandergriff Honda has been. Our sales person Candi Lummus AND Finance rep Vishal Chand have tre More

by stacie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales - Candi Lummus , Vishal Chand
Dec 01, 2017 -

Vandergriff Honda responded

Thank you for your review, Stacie! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Vandergriff Honda! We hope to see you here again!

November 30, 2017

AMAZING customer service If you are looking for an honest sales consultant Candi Lummus is right for you! If you are looking for a smooth finance process and no pressure Charl More

by roro90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candi Lummus and Charlie Acosta
Dec 01, 2017 -

Vandergriff Honda responded

Thank you for your review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your business!

November 30, 2017

It was a great experience start to finish From the very start the customer service was fantastic. They listened to our every word and seemed like they would go to any lengths to please us. The More

by Dani12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mildred Dominguez
Dec 01, 2017 -

Vandergriff Honda responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

November 18, 2017

Wonderful Experience Mildred Dominguez great sales person . Very helpful and understandable . Great experience and very friendly . I would recommend my friends this place More

by Jlopez569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Chavez, Mildred Dominguez
Nov 24, 2017 -

Vandergriff Honda responded

Thank you for the review and recommendation! We are so happy that you had such a great car buying experience with Mildred! We appreciate your business and we look forward to a long relationship with you!

November 15, 2017

Mildred is AMAZING 50 STARS! Went in to trade my horrible car in for any car that was available... Mildred ended up showing me the 2018 Honda Accord and instantly fell in love! Sh More

by Ajandstacyleih
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Chairez, Mildred Dominguez
November 14, 2017

Great service!! Mildred and her manager RUBEN CHAIREZ given a great service on getting my odyssey 2018. I highly recommend both of them for awesome service and help. More

by Khare1804
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Chairez, Mildred Dominguez
October 18, 2017

My experience was excellent A young lady named Morgan brown was a big help with my new car an questions I had! Salah was such a big help aswell an very nice and made sure I wa More

by Moosie_lynn26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salah Hoque
Oct 21, 2017 -

Vandergriff Honda responded

Thank you for your review! We always love hearing back from happy customers, and we couldn’t be more pleased to know that you had a great experience with us. Please let us know if there’s anything we can do to assist you in the future!

October 17, 2017

A used dealership would be better If you are looking for a new car or even used, stay away. Far far away. The people do not care even if you have bought from them in the past. They do More

by The CROW
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The staff
Oct 23, 2017 -

Vandergriff Honda responded

Hello, Vandergriff Toyota has always made customer satisfaction our #1 priority, and I am very sorry to see you are upset. We take pride in providing complete and competent service, while always maintaining the highest level of respect and business ethics. We price our vehicles competitively and try very hard to satisfy every customer, and would welcome the opportunity to prove ourselves to you in the future. Please feel free to contact me directly with any questions. Regards, Chris Snyder - General Sales Manager (877) 880-5657

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