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Vandergriff Honda

Arlington, TX

4.0
1,561 Reviews

1104 W I-20

Arlington, TX

76017

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Showing 1,561 reviews

April 20, 2023

The worst dealership you can go to. They won’t honor there prices and they will lie about everything. After finishing my negotiation and signing half my paperwork. They told me we are g More

by Saedhamad28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not listed
Apr 20, 2023 -

Vandergriff Honda responded

Thank you for your feedback regarding your recent purchase at our dealership. We apologize for any frustration you may have experienced with the pricing of the vehicle. At our dealership, we strive to provide competitive pricing while also ensuring the quality of our vehicles. If you would like to discuss this further, please do not hesitate to reach out to us. We value your business and want to ensure that you are satisfied with your purchase. Please reach out to our General Manager, Chris Snyder at CSnyder02@vtaig.com, or by phone at 817-299-2010 to discuss this further.

April 19, 2023

Ronnie Sidbury was excellent in helping me today with my car being service. He have such a positive attitude both times when I came in this week. If a manager position comes available he is the one get the More

by Superteacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Sidbury
Apr 20, 2023 -

Vandergriff Honda responded

Thank you for your five-star review!

April 06, 2023

When we decided we wanted to test drive the Honda Odyssey, Jose Cruz was the one to pick up the phone and schedule us with a test drive the same day. We clearly conveyed today we wouldn't be buying, More

by SydneyT
Recommend Dealer
Yes
Employees Worked With
Jose Cruz - Cruz
Apr 10, 2023 -

Vandergriff Honda responded

Thank you for your five-star review!

December 29, 2022

Chris Lapid, my service manager, is always super nice and helps me make the best decision to keep my car operating effectively and efficiently all the time. During my last visit he personally assisted me to More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lapid, Robert Boggs
Jan 24, 2023 -

Vandergriff Honda responded

Thank you for your positive review!

November 18, 2022

Great service at this dealership. I normally ask for hung, he is an excellent service assessor and help me keep my vehicle in great shape, he explains clearly every service needed and More

by Tonykdna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hung ho
November 17, 2022

Had a great service from Hung Ho at the service dept. This guy is great.makes me feel happy every time I am there More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hang Ho
October 29, 2022

Chris Witherspoon was great to work with and made the buying process really easy, definitely recommend Chris Witherspoon. More

by Big E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Witherspoon
Oct 31, 2022 -

Vandergriff Honda responded

Thank you for your positive feedback!

October 21, 2022

Craig was amazing and really helped me out when I was in a bad situation. He really cared about me as a person and not just a customer and did everything he could to make sure I got exactly what I wanted. I More

by Paige
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Koch
Oct 31, 2022 -

Vandergriff Honda responded

Thank you for your positive feedback!

September 24, 2022

Up charged on maintenance and we never recieved what was stated on paperwork! Terrible service! More

by Hk_3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yuni Chon
Sep 26, 2022 -

Vandergriff Honda responded

Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. At your earliest convenience, please contact our Service Director, Justin Moore, at Jmoore05@vtaig.com or 855-983-8834.

July 11, 2022

I love this place! Would definitely come again and recommend to friends and family! Excellent customer service! More

by Kphan7722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hung Ho
Jul 12, 2022 -

Vandergriff Honda responded

Thank you for the positive review!

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