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Vandergriff Honda

Arlington, TX

4.1
1,559 Reviews

1104 W I-20

Arlington, TX

76017

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Showing 1,559 reviews

April 06, 2023

When we decided we wanted to test drive the Honda Odyssey, Jose Cruz was the one to pick up the phone and schedule us with a test drive the same day. We clearly conveyed today we wouldn't be buying, More

by SydneyT
Recommend Dealer
Yes
Employees Worked With
Jose Cruz - Cruz
Apr 10, 2023 -

Vandergriff Honda responded

Thank you for your five-star review!

December 29, 2022

Chris Lapid, my service manager, is always super nice and helps me make the best decision to keep my car operating effectively and efficiently all the time. During my last visit he personally assisted me to More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lapid, Robert Boggs
Jan 24, 2023 -

Vandergriff Honda responded

Thank you for your positive review!

November 18, 2022

Great service at this dealership. I normally ask for hung, he is an excellent service assessor and help me keep my vehicle in great shape, he explains clearly every service needed and More

by Tonykdna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hung ho
November 17, 2022

Had a great service from Hung Ho at the service dept. This guy is great.makes me feel happy every time I am there More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hang Ho
October 29, 2022

Chris Witherspoon was great to work with and made the buying process really easy, definitely recommend Chris Witherspoon. More

by Big E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Witherspoon
Oct 31, 2022 -

Vandergriff Honda responded

Thank you for your positive feedback!

October 21, 2022

Craig was amazing and really helped me out when I was in a bad situation. He really cared about me as a person and not just a customer and did everything he could to make sure I got exactly what I wanted. I More

by Paige
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Koch
Oct 31, 2022 -

Vandergriff Honda responded

Thank you for your positive feedback!

September 24, 2022

Up charged on maintenance and we never recieved what was stated on paperwork! Terrible service! More

by Hk_3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yuni Chon
Sep 26, 2022 -

Vandergriff Honda responded

Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. At your earliest convenience, please contact our Service Director, Justin Moore, at Jmoore05@vtaig.com or 855-983-8834.

July 11, 2022

I love this place! Would definitely come again and recommend to friends and family! Excellent customer service! More

by Kphan7722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hung Ho
Jul 12, 2022 -

Vandergriff Honda responded

Thank you for the positive review!

July 09, 2022

Very fast and efficient. I’m in and out and Hung is the best! Great service! More

by Crystal.olivarez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hung Ho
Jul 11, 2022 -

Vandergriff Honda responded

Thanks for the positive review!

June 13, 2022

George and Lidiette were amazing! Helped me get the exact car I wanted in such a timely matter!! More

by A.bilanovic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidiette cruz, liju george
Jun 14, 2022 -

Vandergriff Honda responded

Thank you for the positive review!

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