Vandergriff Honda
Arlington, TX
Filter Reviews by Keyword
By Type
Showing 1,561 reviews
My experience was wonderful. Hung Ho cares about his customers and honestly he is the most amazing customer service representative I have ever worked with. Vandergriff is bless Hung Ho cares about his customers and honestly he is the most amazing customer service representative I have ever worked with. Vandergriff is blessed to have him. More
Drove an hour for a scheduled appointment with LaKadence, who didn’t show for the appointment and was just told that the car I was coming to look at is no longer there. Wasted my time and gas. Stay away. The who didn’t show for the appointment and was just told that the car I was coming to look at is no longer there. Wasted my time and gas. Stay away. Their lack of customer service and disregard for people’s time already tells me they don’t want my money or me as a customer. Buyer beware.I’m More
I got the best customer service I can ask for very professional got the best deal and was very pleased Jose Mendez was my sales consultant and Luis Rodriguez the used car manager worked together to ge professional got the best deal and was very pleased Jose Mendez was my sales consultant and Luis Rodriguez the used car manager worked together to get me the greatest deal l could get thank you guys l love Vandergriff Honda More
Having switched Honda dealerships for service due a bad service at a different location, I ended up at Vandergriff Honda. I've taken my car here for about 2 years and have received nothing but great custom service at a different location, I ended up at Vandergriff Honda. I've taken my car here for about 2 years and have received nothing but great customer service. My most recent visit, I dealt with Ronnie Sidbury, and have to say I appreciate his help with my service needs. He listened, did investigative work for me and def did not make me feel like just another customer. I'm glad I have found my new place for all vehicles service needs. Thanks for all the help Ronnie, see you soon! More
Purchased a vehicle with several scratches on by back window sales rep advise me there nothing she’s able to do.I would never refer anyone to this dealership. window sales rep advise me there nothing she’s able to do.I would never refer anyone to this dealership. More
I’ve been with Vandergriff for years, and have had many great experiences. With the service department Issac Moya has always helped me out and made sure I had everything I needed to ensure quality service. great experiences. With the service department Issac Moya has always helped me out and made sure I had everything I needed to ensure quality service. With the sales and finance department for my 3rd and most recent purchase with Vandergriff, David Mann and Daniel McEwen helped me get into a gorgeous 2023 Accord! I will definitely continue returning to Vandergriff for their quality service and excellent customer service. More
I arrived at Vandergriff Honda for an oil change and one of the young name Ronnie helped me. He had good customer service, he took care of me and my car. I had no problem's and no problem's from him. I will of the young name Ronnie helped me. He had good customer service, he took care of me and my car. I had no problem's and no problem's from him. I will be coming back again. Thank you Ronnie for showing your customers that you care. More
The reason you buy from a dealership is that they at minimum try to make sure that you have a functioning vehicle. Justin, the Service Director made sure that was the case. We bought a clean Honda CRV minimum try to make sure that you have a functioning vehicle. Justin, the Service Director made sure that was the case. We bought a clean Honda CRV from the used car department and was really pleased with the presentation of the vehicle. After buying the car, we noticed that there was an issue the vehicle. We reached out and spoke to a few people with no luck of getting it addressed. However, Justin at the Service department, like an angel, decided to come to our rescue. He showed a level of customer service that is rare to find during this day and age. We were not only shocked but motivated to leave a positive review. Vandergriff Honda have made our days. We will definitely recommend our friends and co-workers to this particular dealership due to Justins level of customer service, attention to detail and genuine concern for our money spent. Don't hesitate to buy from here and don't hesitate to leave a good review. They don't get enough recognition for the level of sacrifice these dealerships make to bring to us New and Used cars. People decided to build a business and take the risk to benefit us and provide jobs. At the very lease we acknowledge it. Unfortunately, some people I interacted with weren't so helpful and understanding. More
Best car buying experience ever! Ask for Matt De La Cruz, you won’t be sorry! From the moment we met him till we drove home in our new vehicle he was polite, professional, took tim Ask for Matt De La Cruz, you won’t be sorry! From the moment we met him till we drove home in our new vehicle he was polite, professional, took time to explain details about the vehicle and took care of our needs. George and Matt worked hard to make the process as painless as possible. Can’t say enough good about either one of them. Ask for Matt, you won’t regret it. More