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Vandergriff Honda

Arlington, TX

4.1
1,559 Reviews

1104 W I-20

Arlington, TX

76017

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Showing 1,559 reviews

August 06, 2023

I got the best customer service I can ask for very professional got the best deal and was very pleased Jose Mendez was my sales consultant and Luis Rodriguez the used car manager worked together to ge More

by bigmachado81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendez,Luis Rodriguez
Aug 11, 2023 -

Vandergriff Honda responded

Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!

July 29, 2023

Having switched Honda dealerships for service due a bad service at a different location, I ended up at Vandergriff Honda. I've taken my car here for about 2 years and have received nothing but great custom More

by Mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Sidbury
Aug 03, 2023 -

Vandergriff Honda responded

Thank you for your positive review! It is our pleasure to serve you, and we hope to see you again in the future!

July 28, 2023

Purchased a vehicle with several scratches on by back window sales rep advise me there nothing she’s able to do.I would never refer anyone to this dealership. More

by Central97
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ella Iker-Smith
Aug 03, 2023 -

Vandergriff Honda responded

thank you for your feedback. We regret to hear that your experience did not meet the 5-star standard that we strive for. We would love to speak with you to learn what else we could have done to make your experience even better. At your earliest convenience, please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com

Aug 03, 2023 -

Central97 responded

This was a cash deal I would like the scratches to be addressed on the vehicle.

July 28, 2023

I’ve been with Vandergriff for years, and have had many great experiences. With the service department Issac Moya has always helped me out and made sure I had everything I needed to ensure quality service. More

by melanie_castellanos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mann, Issac Moya, daniel McEwen
Aug 03, 2023 -

Vandergriff Honda responded

Thank you for your positive review! It is our pleasure to serve you, and we hope to see you again in the future!

June 14, 2023

I arrived at Vandergriff Honda for an oil change and one of the young name Ronnie helped me. He had good customer service, he took care of me and my car. I had no problem's and no problem's from him. I will More

by allisonwright5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Sidbury
Jun 15, 2023 -

Vandergriff Honda responded

Thank you so much for your five star review! We are happy to hear that you had a good experience with us, and we are looking forward to seeing you again next time!

June 07, 2023

The reason you buy from a dealership is that they at minimum try to make sure that you have a functioning vehicle. Justin, the Service Director made sure that was the case. We bought a clean Honda CRV More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate. , Justin Moore
Jun 15, 2023 -

Vandergriff Honda responded

thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. At your earliest convenience, please contact our Service Director, Justin Moore, at Jmoore05@vtaig.com or 855-983-8834.

May 30, 2023

Very bad experience from sale to services department. Very dishonest and lies everyway they can. More

by quocanh0725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Van bath, Darrell Douglas, Mike Book, Justin Moore
May 30, 2023 -

Vandergriff Honda responded

thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. At your earliest convenience, please contact our Service Director, Justin Moore, at Jmoore05@vtaig.com or 855-983-8834.

May 29, 2023

Best car buying experience ever! Ask for Matt De La Cruz, you won’t be sorry! From the moment we met him till we drove home in our new vehicle he was polite, professional, took tim More

by williammarynortham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt De La Cruz
May 30, 2023 -

Vandergriff Honda responded

We're thrilled to hear that you had an excellent experience with our dealership and service! Your satisfaction is our top priority, and we look forward to assisting you again in the future. Thank you for your positive feedback!

April 20, 2023

The worst dealership you can go to. They won’t honor there prices and they will lie about everything. After finishing my negotiation and signing half my paperwork. They told me we are g More

by Saedhamad28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not listed
Apr 20, 2023 -

Vandergriff Honda responded

Thank you for your feedback regarding your recent purchase at our dealership. We apologize for any frustration you may have experienced with the pricing of the vehicle. At our dealership, we strive to provide competitive pricing while also ensuring the quality of our vehicles. If you would like to discuss this further, please do not hesitate to reach out to us. We value your business and want to ensure that you are satisfied with your purchase. Please reach out to our General Manager, Chris Snyder at CSnyder02@vtaig.com, or by phone at 817-299-2010 to discuss this further.

April 19, 2023

Ronnie Sidbury was excellent in helping me today with my car being service. He have such a positive attitude both times when I came in this week. If a manager position comes available he is the one get the More

by Superteacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Sidbury
Apr 20, 2023 -

Vandergriff Honda responded

Thank you for your five-star review!

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