Vandergriff Honda

Ridgeline The sales team was professional and willing to negotiate on price and amenities. The building is a little old and dated but the friendliness makes up The sales team was professional and willing to negotiate on price and amenities. The building is a little old and dated but the friendliness makes up for it. More

Easy as can be! Let them know what you want & it will happen! She made the process simple & didn’t seem to mind that I was indecisive 3-4 times lol just made me happy Let them know what you want & it will happen! She made the process simple & didn’t seem to mind that I was indecisive 3-4 times lol just made me happy! she made sure I loved my new car More

Great buying experience here Roger and Colby were great to work with and the closing of the deal was smooth. Recommend this location for anyone to work with and the closing of the deal was smooth. Recommend this location for anyone More

Rachel was excellent and she took the time to walk me through my info. I was pleasantly surprised and happy! First time someone has took a few extra moments to give me more time. through my info. I was pleasantly surprised and happy! First time someone has took a few extra moments to give me more time. More

Neal Patel gave me outstanding service as a customer service representative and sales person! I couldn't believe the way he fought to meet my needs! Will shop here in the future and hope to see the same service representative and sales person! I couldn't believe the way he fought to meet my needs! Will shop here in the future and hope to see the same guy here. More

Shane was very helpful, knowledgeable and friendly. We will definitely be back to see Shane and the Honda staff. They made us feel very welcome. will definitely be back to see Shane and the Honda staff. They made us feel very welcome. More

Very helpful! Knows his Hondas! Charles was very helpfull and knowledgeable about the vehicles I test drove. The process was very easy with his help. I have been to other dealerships Charles was very helpfull and knowledgeable about the vehicles I test drove. The process was very easy with his help. I have been to other dealerships in the past to test drive and the customer service and experience was wonderful. More

Great customer attention! Good treatment was on the lookout for everything I needed since I started buying the truck until treat was completed. She was always attentive to my needs. lookout for everything I needed since I started buying the truck until treat was completed. She was always attentive to my needs. More

Young & the Carless If I could rate the service I received at Vandergriff Honda any lower than one star I would. I decided to give myself a few days to see if it was even If I could rate the service I received at Vandergriff Honda any lower than one star I would. I decided to give myself a few days to see if it was even worth posting, but I still am just as upset and confused as I was on Monday. I took my car in for service on Saturday at 10 am on 11/9/19, and Berlin was my service advisor. I needed to get an oil change and there were two recalls on my vehicle, one for the rear windshield paint and one for something with the battery connection/terminals. I figured the paint repair would take a while so I figured they might end up keeping my car to complete the repairs, and they did end up keeping my car. Monday morning arrived and I still had not received a call yet so I called Honda asked to speak to my service advisor. She was not available but she did tell the call taker that my car was ready for pickup. I arrived at Vandergriff Honda and Berlin advised me that the repairs had been made and she thinks that they were finished with my car just after they closed on Saturday. Still at this time I’m thinking my car was serviced and had two recalls repaired, so I was taken aback that my car was finished on Saturday and I was not informed until I CALLED on Monday morning. But all was fixed on my car(I thought), so I paid and waited for my car to pull up. When my car arrived I noticed it was just as dusty, and unvacuumed as it was when I dropped it off. I’d NEVER taken my car to a dealership and not had it washed and vacuumed, but that just was confirmation to me to never return to Vandergriff plus I needed to leave for work. I go to my job and had the thought to at least check on my “repaired” paint job. The Paint around the rear windshield looked just as chipped and peeling before. I jumped in my car headed back to Vandergriff asked to speak to a manager, and was assisted by Al. I expressed my outrage over how my car was kept all weekend for just an oil change and not any of the recall repairs I thought I was receiving, and how I was given back a dirty car. He was apologetic and had my car washed and vacuumed and wanted to have my paint repaired that day, but I had already given too much of my time & energy to Vandergriff, so I declined. At the end of the day I feel like I was simply forgotten about by an UNAPOLOGETIC service advisor and spent the weekend without a car that I am STILL paying on. This was the poorest service I have ever been given in my life by a dealership and I would not return to this location if they paid me. More

Great Service A wonderful experience and great customer service. Ronda Ritter was awesome and very attentive to our needs. Thanks for the wonderful service and the A wonderful experience and great customer service. Ronda Ritter was awesome and very attentive to our needs. Thanks for the wonderful service and the excellent hospitality. I will definitely recommend to family and friends. More