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Vandergriff Honda

Arlington, TX

4.1
1,559 Reviews

1104 W I-20

Arlington, TX

76017

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Showing 1,559 reviews

August 01, 2024

Vandergriff Honda provides great service every time I take my car in for maintenance or service! More

by jenni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle & Bryce
Aug 06, 2024 -

Vandergriff Honda responded

Thank you for your positive feedback! We're thrilled to hear that you've consistently had a great experience with our service team. Providing excellent service is our top priority, and it’s wonderful to know we’re meeting your expectations. If there's anything more we can do for you, please don't hesitate to let us know. Thank you for choosing Vandergriff Honda!

July 22, 2024

I just bought a 2025 Honda Civic Sport and wanted to thank all the staff at Vandergriff Honda. Especially Ben Sherman!. I am a 53 yr old single woman with less than perfect credit. This was the first More

by lesliecurtis2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Sherman, Ella, Malake Green
Jul 26, 2024 -

Vandergriff Honda responded

Thank you so much for your detailed and kind review! We’re thrilled to hear that Ben, Ella, and Malake Green made your car buying experience smooth and enjoyable. It’s wonderful to know that Ben’s attentive and responsive support, along with the online process, helped ease your nerves and made the purchase of your 2025 Honda Civic Sport a positive experience. Your satisfaction is our top priority, and we’re grateful for the opportunity to assist you. If you need anything else, don’t hesitate to reach out. Enjoy your new car!

June 13, 2024

My 6th car from VH. Others were 5 Star. This one has lost my trust and goodwill. I know they have “Mandatory” add-ons, but did not realize Zaktek was one now. I am movin More

by SueW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ella, Matt Moore, Dillon Cox
April 29, 2024

The people at vandergriff honda are always professional and helpful especially my service represenatative..Hung Ho. Awesome guy More

by yeshua.passion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hung Ho
Apr 30, 2024 -

Vandergriff Honda responded

Thank you for taking the time to leave a positive review about your recent service experience! We appreciate your kind words about our professional staff, especially Hung Ho. We strive to provide exceptional service, and it's always rewarding to hear that our team members are exceeding expectations. Hung Ho is an awesome guy indeed – we'll be sure to pass along your compliments! Thank you for choosing Vandergriff Honda! We look forward to servicing your vehicle again in the future.

April 11, 2024

I want to thank Agustin, for his service and his help, he really gave us excellent customer service. More

by jayson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Agustín
Apr 15, 2024 -

Vandergriff Honda responded

We're delighted to hear about your excellent experience with Agustin! Thank you for taking the time to recognize his outstanding customer service. At Vandergriff Honda, we value providing exceptional service, and Agustin's dedication truly reflects that. We'll be sure to pass your kind words on to him.

March 07, 2024

Quite literally the worst experience I’ve ever had. Bate and switch. Unprofessional. Inexperienced. Would rather walk everywhere for the rest of my life than buy a car from here. More

by T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
Mar 08, 2024 -

Vandergriff Honda responded

T, we are truly sorry to hear about your negative experience. We strive to provide top-notch service and are disappointed to hear that we fell short in your case. Your feedback is valuable to us and we will use it to improve our services moving forward. Please reach out to our General Manager, Chris Snyder at CSnyder02@vtaig.com, or by phone at 817-299-2010 at your earliest convenience.

February 14, 2024

Beware, this dealership specializes in auto dealership fraud. I bought a 2015 VW CC with around 80k miles. I was deceived into believing the vehicle was inspected by a certified mechanic and there was More

by Kingdld92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greyson, Wes, Kyle
Feb 19, 2024 -

Vandergriff Honda responded

Hi there, we're sorry to hear about your experience with us. We take these concerns seriously and would like to address them. Please reach out to our General Manager, Chris Snyder at CSnyder02@vtaig.com, or by phone at 817-299-2010 at your earliest convenience. Thank you.

February 03, 2024

The work with me according to my preference. Jose was so persistent in reaching out to earn my business, Go out not plan to get the vehicle today. But end up leaving driving the car home tonight More

by Millermet16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendez
Feb 05, 2024 -

Vandergriff Honda responded

Hi there, Thank you for your review. We are so happy to hear that Jose provided you with great service. We truly appreciate your kind words and patronage. Please visit us again for all of your vehicle needs.

February 01, 2024

Best customer service I’ve ever received anywhere! !! They are honest and stand up workers. More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hung Ho
Feb 02, 2024 -

Vandergriff Honda responded

Hi Ray, Thank you for your review. We are so happy to hear that our team provided you with excellent customer service. We appreciate your kind words and patronage. Please visit us again for all of your vehicle needs.

February 01, 2024

We have bought 4 cars at Vandergriff over the last 20 years. Good sales and service people. Good selection of cars. More

by maryhenderson3300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maui
Feb 02, 2024 -

Vandergriff Honda responded

Hi Mary, Thank you for your review. We are so happy to hear our team provided you with good service. Thank you for your kind words and continued patronage. Please visit us again for all of your vehicle needs.