Vandergriff Honda

I went to Vandrgriff Honda to look at a new 2010 Honda Odyssey for my wife to replace her 2002 Odyssey. Ariel Yapez showed me all of the new features that are on the new models that my wife's car does not Odyssey for my wife to replace her 2002 Odyssey. Ariel Yapez showed me all of the new features that are on the new models that my wife's car does not have now. We looked at all of the models they had available, but didn't care for any of the colors they had on their lot. They checked around and found the color she wanted and had it in stock in two days. I was really impressed with the way they worked with us on color and price. I was so impressed I started looking at the 2010 Honda CR-v models to replace my 2002 CR-v. They again found exactly what I wanted with everything on it I was looking for. They got it on their lot in two days. I was so impressed with their overall attitude of great customer service and super prices I bought both cars the same day. My wife and I now drive our new 2010 Odyssey and 2010 CR-V and are telling all of our friends what a great deal we got from a great group of people at Vandergriff Honda. More

$12000 UPSIDE DOWN IN 8K MILES ON A USED CAR I BOUGHT THERE!!!!. My wife and I bought a late model honda SUV there 12 months ago. We have only put 8k miles on it and have taken good care of the vehicle. THERE!!!!. My wife and I bought a late model honda SUV there 12 months ago. We have only put 8k miles on it and have taken good care of the vehicle. We have payed $3500 in principal on the car and felt we should be relativly close to even on the payoff since we bought it there and according to them "got a good price considering the resale value is soo high on this vehicle". however when we went to trade to a larger SUV (we have a new addition to the family) we were INSULTED when they told us we were $12000 upside down!!. they then added insult to injury by suggesting we pay $7000 down and over $700 a month at 15% intrest on a used pilot. We are currently financed at 8% and $400 a month and have NEVER been late on a payment, on anything.We were willing to except a little higher payment but that is not even close to a good deal. They refused to even try to work with us,when asked why we were so upside down ona car we bought used from them and basically returned a year later with only a few more miles on it., They said "we can't do anything about that". They are CROOKS and don't like it when you trade in a car you bought there because they get caught in thier own lies about the "good deal" they are giving you when you bought it and their practice of buying cars cheap at auto auctions (check the CARFAX'S) or simply screwing someone out of their trade and selling it a huge markup. Honda's are still my favorite car but go to another dealer and you probobaly won't get a bad deal. VANDERGRIFF RIPPED US OFF. More

I wasted an entire afternoon there. I called this morning and told the internet salesman how much I have to spend on a used or possibly new vehicle. (I have done weeks of internet research about the vehicle and told the internet salesman how much I have to spend on a used or possibly new vehicle. (I have done weeks of internet research about the vehicle I was interested in and am familiar with prices in our area.) I was expecting to talk about used cars and was surprised when the salesman said he could get me into a new car for the price I told him I can spend. I said, "Really?" and he said yes. I drove all the way over there and inquired several times if he was going to be able to do business at my price and was assured he could. I drove a car, looked at colors and thought I was about to buy a car when the salesman suddenly said that the price is around $7,000 more than the price I had been asking him about since 9:00am this morning. If he had been truthful with me this morning, I wouldn't have wasted my (or his) time. All I want is an honest and upfront dealership. Is that too much to ask? I wish I had videotaped it for YouTube. More

They were so friendly! It was not what I was expecting at all. Myles made it so easy, it was raining and he brought the car up to me. They were so patient and got me a really great deal! I was nervous bec all. Myles made it so easy, it was raining and he brought the car up to me. They were so patient and got me a really great deal! I was nervous because it was my first purchase. I brought my brother along and I think he's even decided that he wants a new car! I am soooo happy! Thanks Vandergriff! More

I had a great expierence at this dealership. It was the first place I went to that did not talk down to me. They took time to explain everything to me. Their price was the best around. I did a lot of re first place I went to that did not talk down to me. They took time to explain everything to me. Their price was the best around. I did a lot of research before going to the dealership. I feel the staff went above and beyond to make sure I comfortable with my purchase. When it is time for a new Honda Pilot I will be heading right back to Vandergriff Honda! More

I recently bought a used vehicle from this company. The sales guy I worked with was good, but it could have been better. When I did my paperwork with the finance guy, all of it has incorrect information. W sales guy I worked with was good, but it could have been better. When I did my paperwork with the finance guy, all of it has incorrect information. What's worse is that he offers you all of these extra products and when you say that you are not interested, then he says that he will throw them in for free. NOT!!!! If you look at your paperwork carefully, you were charged for these items. I feel like the Smart Note that they offer, is a crook of bull. You can pay your own car note to the financial institution...you don't need a third party to do that for you. Then, if I was reading the paperwork correctly, they charge you a full car note! And don't get me started on the vehicle. I have had the vehicle only 1 week and it started having problems. I spoke with the sales guy and he assured me that when I brought the vehicle back in on Monday, he would have the vehicle looked at and they would provide a loaner vehicle. Boy, was I mistaken. I went there with the anticipation of getting the problem taken care of and was told that the vehicle is under warranty and should be taken care of, but I need to take it to the Dodge Dealership If I wanted to have problems with a vehicle, I would have kept the car I was previously driving. I didn't want a car note only to have problems with the vehicle I bought! And to add even more insult to injury, the Dodge dealership advised me that if it's not a manufacture issue, then I will have to have it taken care of. I am very disappointed in the way the manager of used cars sales treated me and I would never recommend anyone to purchase cars from them. One of my friends told me that she forgot to inform me to stay away from this dealership! Wish she would have warned me sooner! More

My boyfriend had the same experience as most of the people who wrote reviews. A week ago to this day, my boyfriend traded in his Audi for a Toyota Tacoma. The salesman quoted him a price and let him people who wrote reviews. A week ago to this day, my boyfriend traded in his Audi for a Toyota Tacoma. The salesman quoted him a price and let him take the truck home so I could see it. When we got back to the dealership, the salesman said he had made a mistake and quoted us a new price which was higher than the first. The interest rate was ridiculous. However, my boyfriend really loved the truck so he was willing to pay a little more than what he had expected. Then on Monday, he gets a phone call from someone named Tony who told him that he needed to come in to sign some paperwork, but he wouldn't say what the paperwork was. My boyfriend told him he wouldn't be able to make it up there until Wednesday. On Wednesday, like clockwork, Tony calls again about the "paperwork" they need signed. When my boyfriend arrived at the dealership today they told him that they were raising his interest rate by 6 points because of something that had to do with the bank. My boyfriend told them no way and asked for his Audi back. However, these people obviously don't understand what the word "No" means because after speaking to one of their finance guys, Chris, and telling him that he couldn't do it, they brought in another guy to try and convince him that he should just go ahead with the higher interest rate. Finally, after an hour of going back and forth with the people at the dealership, they finally gave him his keys to his Audi and he left. I think because we are a young couple, they thought they could take advantage of us. These are the kind of dealerships who give salesman a bad name. More

I WOULD NOT RECCOMEND THIS COMPANY AT ALL, I KNEW THEY HAD A BAD REPUTATION BUT I SEE WHY NOW.AFTER SEVERL VISITS IN A MONTH AND SEVERAL PHONE CALLS FROM DIFFERENT MANAGERS SAYING WE NEED TO COME BACK IN HAD A BAD REPUTATION BUT I SEE WHY NOW.AFTER SEVERL VISITS IN A MONTH AND SEVERAL PHONE CALLS FROM DIFFERENT MANAGERS SAYING WE NEED TO COME BACK IN AND FILL OUT PAPER WORK,IT WAS A NIGHTMARE.SO MANY PEOPLE I HAVE HEARD A WOLLY CALLING ME,I TALKED TO A TONY,SO MANY DIFFRENT PEOPLE.HE KNOWS WHO - HE TRIED TO DOWN TALK BECAUSE I WAS A WOMEN, AND HE TOLD" ME HE WAS TRYING TO HELP ME BECAUSE I "NEED A CAR"I WAS THERE ON A REFERRAL NO BECAUSE I HAVE TO.WHEN MY HUSBAND CAME UP THERE HE THEN TRIED TO APOLOGIZE AND USE SLANG WITH HIM AND TRIED TO SAY THE BANK WAS THERE AND ALL THIS OTHER STUFF HOW IT WAS THERE FAULT,AS I ADVISED HIM ITS YOUR ATTITUDE AND YOU DONT MISTREAT ANYONE, I CAN GO ANYWHERE,THE CAR HAD BEEN IN A ACCIDENT OR SOMETHING,NOW I SEE WHY THE SALESMAN KEPT TRYING TO GET ME TO TAKE IT,TEH AIR BAG CONSTANTLY COMES ON, THE TRANSMISSION WAS SLIPPING ON IT YESTERDAY WHILE I WAS IN DRIVE AND THE DRIVER DOOR IS BENT EVERYTIME YOU OPEN IT.SO I DO NOT RECOMMENF THIS DEALER TO ANYONE More

I though tmy expeirnce would be great i got like 5 phone calls telling me to come in,because my famliy member bought a brand new vehicle. I was sold one that could not be sold because there was a issue calls telling me to come in,because my famliy member bought a brand new vehicle. I was sold one that could not be sold because there was a issue with it, I was told when i got home.No one called me to say "Please come in it eas our mistake,I had to call and make several calls to a manager and a assitant who was not very friendly like I wasnt the customer.I then got a new vehicle which it needs repairs in which no one wants to fix! it should have been fixed prior i ge the runa round for a week,and not to add i have been up there 3 times to do paper work,Yes the customer service is great on your first visit to get the car off the lot. I visted there over 6 years ago with a friend and i see it still has not changed More