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Vandergriff Honda
Arlington, TX
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I don't know why, but my earlier review was erased mysteriously. But as I said before, my wife and I were totally unhappy with this dealership. From the minute we walked in we were attacked by salesme mysteriously. But as I said before, my wife and I were totally unhappy with this dealership. From the minute we walked in we were attacked by salesmen who insisted on trying to sell us a car that we didn't want. What made matters worse was that we could here them screaming obscenities at eachother in the next room! Totally inappropriate. We just left. This is not a place for families ! Stay Away ! More
I have been contacting several dealerships asking about a CR-V and the automatically added accessories. Every other car dealer was very open with me about the price of the car and if that price included the CR-V and the automatically added accessories. Every other car dealer was very open with me about the price of the car and if that price included the added accessories or not. They would also give me a list of what accessories are added. When I contacted Vandergriff, Cameron Green avoided giving me any information. He gave me one random price (i have no idea what all it covered). I asked him 3 times what accessories were on the car and if it was included in the price. He avoided it everytime, only focusing on getting me in the door (THIS IS AN INTERNET DEPARTMENT--MOST OF YOUR INTERACTION IS SUPPOSED TO BE ON THE INTERNET!); and finally, the last response I received from him on the matter was "I cannot sell you a car online!" Let's review, the only information I asked of him was if the price included accessories, what accessories were they, and if they could match the financing offer of another dealership. I never asked him to sell me a car online; I only asked for a bit of information before I walked in. I'm not sure about the rest of the Vandergriff team, but Cameron Green has encouraged me to take my business to either Frank Kent or Huggins Honda. More
I am not a big fan of the whole car buying process. However I needed a vehicle and went to Vandergriff Honda to see if they would help me. without all the sales tactics. I was helped by a young man Jos However I needed a vehicle and went to Vandergriff Honda to see if they would help me. without all the sales tactics. I was helped by a young man Joshua Ladd who was the gentlemen I needed to make the best decision. Joshua was very helpfull, didnt push, and listned to my needs. If it wasnt for him i would of keept looking. Every thing I needed to make the right choice he provided.I don't buy without knowing all my research, and take my time. Joshua was very patient with me, which made me know I was in good hands. Joshua showed me everything I needed. So I made my mind up the next day that I would be buying a car from him, so I set an appointment. I came in for my appt and was told Joshua was with another customer, so I had another sales person, Sola finish up my purchase. I almost did not buy the Pilot, reason being I did not feal comfortable with the new sales person, but he assured me Joshua was getting credit for the deal because he deserved it. I have been in contact with Joshua since the purchase making sure he would be having several friends of mine being sent to him. If you want a great person who is honest, nice, and not the average sales person see Joshua Ladd at Vandergriff Honda. Have not had a better experience buying a vehicle until now. The service departmet is very good, and have a very nice staff as well. I rate Joshua a 10+++. You won't be dissapointed! More
Peter and Jay listened to our story and recommended a solution that met our needs. They were very friendly and courteous, and they explained everything in great detail. It wasn't the solution that made t solution that met our needs. They were very friendly and courteous, and they explained everything in great detail. It wasn't the solution that made them the most money, but it absolutely was the best solution for us. Other dealers we talked to tried to sell us on the deal that meant the most money for them in the short-term, but that ended up costing them. Peter and Jay did a great job for us, and we appreciate it very much. More
Rene Hernandez is a very friendly sales guy at Vandergriff Honda. I am totally satisfied with his customer care and vehicle knowledge. Though the manager is not so friendly or professional, the on Vandergriff Honda. I am totally satisfied with his customer care and vehicle knowledge. Though the manager is not so friendly or professional, the only reason I would recommend this dealership is for this Rene guy. I am very happy with my car. More
I have been satisfied with the overall customer service, knowledge of the vehicles specs, professionalism and willingness to meet a customer's needs. I would suggest posting information on the extended warr knowledge of the vehicles specs, professionalism and willingness to meet a customer's needs. I would suggest posting information on the extended warranty and maintenance programs on the website More
Stay Away from this Dealership! They are LIARS!!! I Stay Away from this Dealership! They are LIARS!!! I found a vehicle (2009 Civic) on the lot with an orange tag in the window that said "Sale $20,99 Stay Away from this Dealership! They are LIARS!!! I found a vehicle (2009 Civic) on the lot with an orange tag in the window that said "Sale $20,990." I thought not bad for a vehicle with leather, sunroof, all bells and whistles and only 120 miles on odometer. I went inside and talked with salesperson. He was nervous that he was going to mess up sale so he turned us over to his manager. I told him I was curious what trade would be. He took my keys and checked it over. Long story short, another sales guy came in (hard closer) and showed me the numbers. The car was $5000 higher than what orange tag stated. I threw a fit! We went back outside and saw the tag was gone. He tried to explain,"Oh sir that's the base before add-ons." I was so angry that they were not standing behind original price. No one there knew what was going on! It was like a nightmare. I went out to get into my car and it still was parked out back like I was going to say "ok let's do the deal anyway". I will never go back anywhere close to this place! The only enjoyment I got out of the deal was seeing a vintage little Honda on the showroom floor and a free Coke. I repeat "STAY FAR AWAY FROM THIS PLACE!!!" More
Had a good car buying experience at Vandergriff Honda. I purchased a Civic EX at a good price. The financing was fair. Rene Hernandez was a good dealer who listened to what I wanted and gave me just that. purchased a Civic EX at a good price. The financing was fair. Rene Hernandez was a good dealer who listened to what I wanted and gave me just that. Contacted the dealership via the internet. They were quick to respond to my inquiry. I came into the dealership with pre-approved financing through American Honda. The dealership didn't exceed my approval price. They didn't try to sell me anything I wasn't interested in. They stayed within the parameters given to them. Very happy with my car. I would recommend anyone in the Dallas/Fortworth area to purchase their Honda from Vandergriff. More
Decided to buy a vehicle from Vandergriff Honda because Ive dealt with them in the past. They provided me with excellent service from the beginning and did everything they said they were going to do. Chris Ive dealt with them in the past. They provided me with excellent service from the beginning and did everything they said they were going to do. Chris was very patient in handling all my paperwork once we agreed on the numbers because after I came home to Wichita Falls, a few days later they told me they needed me to sign some other papers and etc., but I told them it was quite a drive for me to come all the way there but Chris told me not to worry about it and was really patient. There was no hassle or anything. I never felt pressured to buy a car. Just real friendly people. Gave me a great price on the vehicle i bought (07 acura TL). I dont think I wouldve gotten a better deal elsewhere. Would definitely recommend this dealership to my friends and family in the future. I actually live in Wichita Falls but decided to goto Vandergriff Honda in Arlington rather than buy at the local Honda dealership here. If I ever buy a car again, I'll definitely goto Vandergriff first. More
I actually bought two cars from Vandergriff Honda in the past 6 months. I first bought an 07 Accord back in November that I got a really good deal on. However, I was really wanting to trade it in for a new past 6 months. I first bought an 07 Accord back in November that I got a really good deal on. However, I was really wanting to trade it in for a new body style Accord Coupe. At first I didnt think it would be possible for me to trade in a car so quickly, however I got approved after dealing with Chris. I got a really good deal on my car. They even took care of everything they said they would. The car that I purchased had not been certified so I brought it back to the dealership and they took care of it. They even put new tires on the vehicle even though I didnt think it needed. I had a great experience dealing with them. I would recommend them to all my family and friends. More