
Vandergriff Honda
Arlington, TX
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Service was very friendly. Our repair required an overnight stay and the communication was good. Facilities are clean. Check out was fast. They even loaned me a power cord for my phone! Thanks! overnight stay and the communication was good. Facilities are clean. Check out was fast. They even loaned me a power cord for my phone! Thanks! More
great help, short wait time, problem resolved!I would reccommend this dealership to friends and family. mike symank was very helpful in taking care of my recent car repair problem. reccommend this dealership to friends and family. mike symank was very helpful in taking care of my recent car repair problem. More
Everyone around was very friendly and helpful. Mike was knowledgeable about the service options and presented them with my cost in mind. The services were completed same day as requested and the cost was r knowledgeable about the service options and presented them with my cost in mind. The services were completed same day as requested and the cost was reasonable. The environment was also very comfortable, clean and had several unexpected amenities. More
My CR-V was indicating that service was required. I called Chris Gonzalez (my service advisor) and explained that my dad was seriously ill. Time away from him had to be at a very minimum. Chris exped called Chris Gonzalez (my service advisor) and explained that my dad was seriously ill. Time away from him had to be at a very minimum. Chris expedited my service repairs and had me on the road in a very short time. I rely on Chris to guide me on the necessary service/repairs at all times. During my professional management career which covered 35 years, I would have been honored to have Chris as an employee. He is an exceptional asset of your organization. More
I always go to Vandergriff Honda for my service needs and they always take care of me and my CRV! I leave with a perfectly serviced AND washed vehicle. Just what I like. My girlfriend also has a Honda. She s they always take care of me and my CRV! I leave with a perfectly serviced AND washed vehicle. Just what I like. My girlfriend also has a Honda. She said her vehicle isn't washed when she gets it back from servicing. I told her she was going to the wrong dealership and she should switch to Vandergriff Honda! More
Well, we purchased our new Honda Cr-V and took delivery back in April of this year. The only thing missing was the rear delector and the left rear door had a small belmish in the paint. Not to worry said M back in April of this year. The only thing missing was the rear delector and the left rear door had a small belmish in the paint. Not to worry said Mike, as soon as we have the deflector bring the car in and we will bolt on the deflector and fix the paint. Here we are it's July 10 and no sign of the rear deflector. I called up Vandergriff and Mike was out sick. Frank Garzer promised he would check the status of the part and call me back. He did call me back and confirmed that he part was in and we made arrangements to drop off the CR-V. Fast forward to July 19, we left the car with Mike who had returned from being sick and had immediately called me to confirm the appoinment. We left the car with him, he not only had the rear deflector bolted on and the paint belmish fixed he had the car washed and ready to go with the engine running, ac on and gave us each a free bottle of water to help keep the heat at bay. Mike also had time to call me to keep me up to date on the progress of the car through the shop. What more could a customer ask for? Mike keep up the excellant work, your personal touch is he difference between Vandergriff Honda and other Honda dealerships! More
Mike Symank is awesome!! He really cares about the customers and make them feel satisfied with the service. He follows-up and attends to the needs of the customer. customers and make them feel satisfied with the service. He follows-up and attends to the needs of the customer. More
Howard is a great employee for vandergriff! I have had four Hondas and with the last one, Howard took very good care of me as a customer and the maintenance on my car. Howard has a huge personality and a four Hondas and with the last one, Howard took very good care of me as a customer and the maintenance on my car. Howard has a huge personality and a great customer service attitude. Vandergriff is lucky to have such a great team player! More