
Vandergriff Honda
Arlington, TX
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I would have given a review of Great, but my visit was a bit long. I got there when they opened at 8:00am on a Saturday and didn't get home until 12:00pm. Considering drive time of ten minutes I thought i bit long. I got there when they opened at 8:00am on a Saturday and didn't get home until 12:00pm. Considering drive time of ten minutes I thought it was long. However, to the service departments credit, the place was packed and it didn't let up. When I left customers were still coming in. I think that is a testament to the quality of the work they do. I had my car inspected (this involved replacing a tire and a headlamp) and an oil change. The work they did was very good as usual. I have purchased 3 cars from them and have used their service department for all maintenence. My rating may be a bit unfair considering the amount of work done. Jose was very polite, explained everything in detail and even got me a discount on the tire I purchased. Great company, Great service and quality work at a reasonable price. I already have plans to purchase my fourth car from Vadergriff Honda. More
I called to schedule my Civic in for an A/C issue. The man, Mike Symank, answered the phone politely and explained that the shop was running a few days behind but still offered to make my appointment, ins man, Mike Symank, answered the phone politely and explained that the shop was running a few days behind but still offered to make my appointment, instead of disregarding me like another dealer did. As we talked, Mike was very informative in discussing what my problem may be. He suggested I stop by and purchase an inexpensive part based on my symptoms. The little part was only about ten bucks so it was worth a try. When I arrived, I met Mike and he directed me to another man to buy the part. Mike told me how to change relay... and Wow! Problem solved. Not only did I save time and money but I feel like I accomplished the repair on my own, with the guidance of my new car guy Mike. Thank you for the help to those at Vandergriff Honda. More
Recently stopped in for maintenance before the family headed on a roadtrip. Simple routine stuff. No big deal. The service writer, Mike, brought to my attention a few things to benefit our traveling. The headed on a roadtrip. Simple routine stuff. No big deal. The service writer, Mike, brought to my attention a few things to benefit our traveling. The mechanic who worked on our car found a nail in a tire and was able to repair it. After balancing and alignment, we were on the road. The trip went well and the car drove like new, even after 60,000 miles. I would suggest having your car checked over prior to any extended driving on the road. I will recommend Vandergriff Honda service center and Mike to friends and family. More
Very Nice experience, and Mike was very helpful, and communicated with me readily. I liked his insight, and suggestions for the future. I have a 2007 model, with only 27k miles, but i still need to ke communicated with me readily. I liked his insight, and suggestions for the future. I have a 2007 model, with only 27k miles, but i still need to keep it up to date! More
I came into Vandergriffs to have my 2006 Pilot serviced.In talking to Mike Symank about my thoughts on owning a Ridgeline someday he had Ladd Hodgins give me a call.I was able to sit down and talk serviced.In talking to Mike Symank about my thoughts on owning a Ridgeline someday he had Ladd Hodgins give me a call.I was able to sit down and talk to Ladd about 3 possible Ridgelines on the lot.He brought Jim Le into conversation and after looking at my options and financing avilable,I thought I should wait until my situation was little better.No pressure was applied and my Pilot was finished with its service.When I am ready I will be back at Vandergriffs Honda to get that Ridgeline thanks to the new friends I have made here.GOD BLESS. More
Great customers service from Micheal Sessions and the team at Vandegriff Honda. I was searching for a specific vehicle and Vandergriff Honda had it with all the options I wanted. I received a fair price team at Vandegriff Honda. I was searching for a specific vehicle and Vandergriff Honda had it with all the options I wanted. I received a fair price also, would highly recommend. bking1306 More
Service Advisor Mike Symank was great! Brought in my Odyssey for warranty work and was in and out in one day. Make an appointment and they send you reminders via email and again when it is ready to pick Odyssey for warranty work and was in and out in one day. Make an appointment and they send you reminders via email and again when it is ready to pick up so you are not standing around. More
I came in to the used car dealership and was taken to the vehicle I had seen online. The truck was as clean as the pictures online. After little thinking I made a deposit on the truck, it was already 8pm by vehicle I had seen online. The truck was as clean as the pictures online. After little thinking I made a deposit on the truck, it was already 8pm by that point. Mr. Washington didn't push to close the deal instead he took my deposit and we set a time to come back and finish the paperwork. I came back in and finished the paperwortk the next day, and drove off in my new truck. It was a good overall buying expierence and I would recommend Vandergriff Honda to anyone looking for a vehicle. Ask for Troy W. More
Mr.Lowe was courtious, informative and very helpful. This was one of my better service visits. The work was done expeditiously and he let me know what else needed to be done and gave me time frames tha This was one of my better service visits. The work was done expeditiously and he let me know what else needed to be done and gave me time frames that would assist me in budgeting for the rest of the work. More
During a recent storm my windows were accidently left open.. yikes! my honda pilot was soaked with water everywhere. I took my car to Vandergriff honda early in the morning and explained my dilema to t open.. yikes! my honda pilot was soaked with water everywhere. I took my car to Vandergriff honda early in the morning and explained my dilema to the sweetest service manager... Mr. Venny Diaz he understand and sympathized with my situation. He took control of the situation and guaranteed my car would be ready, cleanded and detailed by the same afternoon and promised to look to ensure no other damage was done.. Well, my care was ready that same afternoon with a guarantee no other damage had been found. I had the best customer service ever!!! I would definately take my car for any service needs to Vandergriff Honda - GREAT JOB Venny! More