Vandergriff Honda

I was very please how Mr Tracy Shipman handle my car, not only was he concern about my car but was concern about me picking my child up from camp. I have been bringing my cars to Vandergriff since 2005, and only was he concern about my car but was concern about me picking my child up from camp. I have been bringing my cars to Vandergriff since 2005, and I will continue to do so. Two thumbs up everybody! Very please customer More

This dealership is outstanding. Diana handled my service appointment with courtesy and professionalism. She answered every question I had and made me feel safe. I am very pleased. Thank you for your help. appointment with courtesy and professionalism. She answered every question I had and made me feel safe. I am very pleased. Thank you for your help. More

I have been using the Vandergriff Service Department for 6 years. I always get high quality work and timely responses including my recent visit with Diana Marenco. 6 years. I always get high quality work and timely responses including my recent visit with Diana Marenco. More

What a simple experience! the way it should be.I was upfront about my situation, of which i thought their was no hope, but i was wrong. Marcus and GM John Ellis found me a fit for my puzzle so to speak. upfront about my situation, of which i thought their was no hope, but i was wrong. Marcus and GM John Ellis found me a fit for my puzzle so to speak.Esaiest, most simple auto transcation in my life.Thank You ! Tim Owen Garland TX More

Made appt with and was helped by Howard Russell.Mr. Russell was very helpful ,courteous and was very professional and got me on my way as quick as possible.I would definitely recommend this dealer. Russell was very helpful ,courteous and was very professional and got me on my way as quick as possible.I would definitely recommend this dealer. More

Other than for Express oil changes this was my first visit to Vandergriff Honda Service Dept where my 3 year old Accord actually needed a repair. My service advisor, Mike Symank, was reassuringly profes visit to Vandergriff Honda Service Dept where my 3 year old Accord actually needed a repair. My service advisor, Mike Symank, was reassuringly professional and knowledgable. He was quickly able to ascertain that my problem was covered under my extended warranty and there would be no out-of pocket expense. Although the repair would require 48 hrs to accomplish, Mike kept me informed of the progress and the repair was completed within the time he promised. Although I dont expect further problems with my car, I'll be asking for Mike on any future visit. More

my experience with Mike Symank in the service department was a perfect show of customer service and how a dealer should run, my experience with mike actually began on the phone the day before when i called was a perfect show of customer service and how a dealer should run, my experience with mike actually began on the phone the day before when i called about the immobilizer system on my civic not allowing my key to start the car, mike had never heard of this happening and right away began to help figure out the problem over the phone we both concluded that the key needed to be replaced with a factory Honda key, came in the next day and right away mike remembered me and even though it was busy began to help get me taken of, after an hour wait my car was finished and i was on my way, Mike was very kind and knew what he was talking about and it was just a great show of how a customer should be treated, i would recommend this location to anyone and tell them to talk to Mike, i will be coming back here for all my service needs More

This dealership received this rating because of the excellent service that Mike provided. He was very detailed and precised in regards to my car service. He provided prompt turn around and a detaile excellent service that Mike provided. He was very detailed and precised in regards to my car service. He provided prompt turn around and a detailed explaination as to additional advisory service needed for my Honda Pilot. I requested Mike to prioritize the recommended service and he did as such. He made me feel extremely comfortable. Thanks, Mike. More

Great communication and updates of service. Great timeliness. Good communication for being preventative on future issues. Very caring for customers schedule, needs, and opinions. Knows exactly what c timeliness. Good communication for being preventative on future issues. Very caring for customers schedule, needs, and opinions. Knows exactly what customer is wanting done without longer explanations. More

I made a service appointment through Mike Symank for 8-3-2012. As usual, the work was performed promptly and professionlly. Mike was my service advisor at another dealership for over 3 years before he t 8-3-2012. As usual, the work was performed promptly and professionlly. Mike was my service advisor at another dealership for over 3 years before he transferred to Vandergriff Honda. I know I can always count on him to get it done right the first time, every time. You are fortunate to have one of the very best working for you. Robert L.Owens More