Vandergriff Honda

I took my car in because my cd player has not been working. In addition I needed to have my oil changed, and I also wanted a general checkup since I was going to be going on a road trip. Tracy infor working. In addition I needed to have my oil changed, and I also wanted a general checkup since I was going to be going on a road trip. Tracy informed me that the cd player would need to be shipped off for diagnostics. He was concerned that the cd player might not be returned in time for my road trip so we rescheduled the installation for another date. He got the remainder of the work I needed completed, and my car was available at the time he quoted to me. I asked him to give me a general estimate before the work was to be done, and the final bill was a little less than quoted which was nice. I did not have an appointment that day, but Tracy still had my car serviced and ready the same day. Thank you. More

I was unhappy when i signed the paperwork with one of the finance officer because he changed the agreed payment, but Yuni called me several times and did his best to changed it back to the original payment a finance officer because he changed the agreed payment, but Yuni called me several times and did his best to changed it back to the original payment agreement. He is very professional and helpful. I would definitely recommend this dealership because of somebody working here that is so caring and has great customer service. Danny was also very helpful when I was looking for a car. Thank you! Lourdes More

Mike Symank was very knowledgeable about my Honda and very helpful. I would recommend Mike to anyone needing Honda service. The service provided was excellent also. very helpful. I would recommend Mike to anyone needing Honda service. The service provided was excellent also. More

I would like to give positive praises for the customer service I received from Howard Russell. I came in yesterday through the bay and was greeted me with a smile. He politely asked if it would be ok to service I received from Howard Russell. I came in yesterday through the bay and was greeted me with a smile. He politely asked if it would be ok to schedule an appt. for the safety recall work that needed to be done. I obliged bc that way the dealership is working with me and my schedule--it alleviates my nerves bc I'm better able to prepare for my 2.5 hours wait. Before I left, he offered me something to drink. I was shocked bc normally in past dealerships I've dealt, in order to receive a drink, some kind of trade-off needs to occur, such as a wait. Or, like in most cases, I will go thirsty! Upon my return today, I was again greeted by a smiling Howard who made sure that I was taken care of before he took my car. I wanted him to know that I wanted to fill out a customer service evaluation even before my service was completed. I had never been treatd as professionally as I had been with much kindness. Anyway, he also ensured that I received my drink and that I found what I was looking for during my 2.5 wait to get some of my own work done. I am still glad that I purchased my Honda CRV June 1, 2012 and look forward to the easy time it will be while getting my first oil change. Nichole G. More

I have purchased two cars from this dealership and I am very pleased with the service I get on my cars. Today Chris Gonzales was very polite and professional in handling the details for the service of my very pleased with the service I get on my cars. Today Chris Gonzales was very polite and professional in handling the details for the service of my car. Thank you Chris. You make having your car serviced a comfortable experience. I also spoke with KD White a sales consultant, today and I liked the enthusiasm he had for explaining the new and improved 2013 Accord. He made me want to trade in my 2010 Accord for a new 2013!!! More

I have worked with Mike at both Vandergriff and his prior employer over the years in meeting my repair needs. He has always provided me with excellent service and I have always felt that he has given me the employer over the years in meeting my repair needs. He has always provided me with excellent service and I have always felt that he has given me the best advice. I was very pleased when I purchased my Odyssey from Vandergriff last December that Mike would once again be be available to work with me. I trust Mike. More

For price above, I only marked okay because I don't know how what I had done compares to other places. Diana was excellent to work with: friendly, informative, quick to get my car in and let me know ASAP how what I had done compares to other places. Diana was excellent to work with: friendly, informative, quick to get my car in and let me know ASAP what needed to be done and to let me know when my car was ready to be picked up. I always have a pleasant experience with Vandergriff Honda. Would always recommend to others. More

We found Enoch a great sales guy who listen to what we were looking for in a car and found it for us for a great price! He do have every quality that needs to have on Sales Consultant. We are fully satisf were looking for in a car and found it for us for a great price! He do have every quality that needs to have on Sales Consultant. We are fully satisfied with our new car. We would highly recommend him if you are in the market for a vehicle! More

Lonnie May so kind, welcoming a person. He take care of Lonnie May so kind, welcoming a person. He take care of my Honda. Good to do business with, very helpful execell Lonnie May so kind, welcoming a person. He take care of my Honda. Good to do business with, very helpful execellent service. Lonnie gave me good information on buying Tires, Tires pulgs , CHECK MY TRAMISSION FLUIDS. Lonnie sit be side me and gave good information about oil changes. Thank you so much Lonnie May All THE STAFF IS WONDERFUL Ms Roberts Sept 5 2012 More

Diana went above and beyond with her customer service and communication and I really appreciated the one on one attention she gave to me as customer! communication and I really appreciated the one on one attention she gave to me as customer! More