Vandergriff Honda

Such nice people and a friendly environment!! Having to go in for a recall on a 11 year old car can be scary, but knowing that Honda takes care of thier owners, means I will Never own anything but a HONDA! go in for a recall on a 11 year old car can be scary, but knowing that Honda takes care of thier owners, means I will Never own anything but a HONDA!!! More

I bought a used car from another vendor. tracy walke dme through my Pilot and showed me what needed to be done that wa snot done by the previous owner. he shared with me what he recommeded to be done nowand through my Pilot and showed me what needed to be done that wa snot done by the previous owner. he shared with me what he recommeded to be done nowand what could wait and be done at a later date. he helped me to keep my cost affordable. I appreciate his care and honesty. More

I went in for an oil change and they attended me right away. Lonnie was friendly and professional. I went on a wednesday so the wait would not be so long. I stil had to wait about an hour. I love that the away. Lonnie was friendly and professional. I went on a wednesday so the wait would not be so long. I stil had to wait about an hour. I love that they vacuum and wash your car after your service is done. I think they bumped up the oil change price because I use to pay 39 dollars and this time it was 51! I would still recommend to go to the dealer for your services because you leave there feeling safe and not cheated. Yes you pay a little more but its better to be safe than sorry. More

Mike was great to work with! He worked hard to make sure my car was fixed correctly and worked with my extended warranty company to get the work covered. my car was fixed correctly and worked with my extended warranty company to get the work covered. More

Went in for an oil change. Lonnie greeted me and was very professional and enthusiastic. Job was finsihed rapidly and I was on my way. Great job! very professional and enthusiastic. Job was finsihed rapidly and I was on my way. Great job! More

I took my Accord in due to a service light problem and several other small issues. It was a Monday morning and I had not made an appointment but was welcomed by Tracy Shipman. He immediately addressed a several other small issues. It was a Monday morning and I had not made an appointment but was welcomed by Tracy Shipman. He immediately addressed and repaired one problem and within 15 minutes of leaving he phoned me with other information. Amazingly, my car was ready to be picked up before noon that day! I have been taking my car exclusively to Vandergriff for any and all service issues, including oil changes, since I purchased the vehicle there. By far, this was one of the best experiences I have had! Thank you, Tracy! More

As always Vandergriff Honda provides their customers with excellent service!! From the time you pull up to Express service stalls you are greeted with such courteous and professionalism! I always ask how l excellent service!! From the time you pull up to Express service stalls you are greeted with such courteous and professionalism! I always ask how long is the wait and the answer that i get is never based on their opinion but based on the quality of service!! And this makes a big difference!!! So, of course I just used that time to take a walk around vandergirff honda's parking lot for a quick excercise while waiting to get my vehicle serviced. Vendergriff Honda you are the BEST!!!!!!!! More

Howard excelled on his job. He came up to me twice to inform on my vehicle status. His attention to my presence as a customer made my visit to the dealership enjoyable. inform on my vehicle status. His attention to my presence as a customer made my visit to the dealership enjoyable. More

I received a recall letter for the door latches on my 2012 Honda CRV. I called Frank Garza, the service manager at Vandergriff Honda in Arlington Texas. Frank immediately verified that my Honda was in ne 2012 Honda CRV. I called Frank Garza, the service manager at Vandergriff Honda in Arlington Texas. Frank immediately verified that my Honda was in need of this repair and he promptly scheduled an appointment at a time that was convenient for me. On the day of my appointment, Howard Russell met me at the service center. He was waiting for me, escorted me into the dealership lounge and made sure I had a beverage and a comfortable place to wait for my service to be completed. In the mean time, Jessica Ruggero, my sales rep met me and together we went into the showroom and looked at the new Honda Accord! Wow, what a beautiful new vehicle! I sat in the car and saw all kinds of new features and was happy she thought of my husband and me when this new vehicle came in. Howard checked on me to advise me that my recall service was nearly finished and a final call advised me that repair was completed and my car had been given a complimentary wash! This is the fifth Honda we've purchased from Vandergriff Honda. It's the service and the way all the employees are part of a family that makes this dealership stand out from the rest. If you're looking for a dealership you can trust and who knows your name and wants to help you after they make a sale, then Vandergriff Honda is where you want to make your next purchase! More

I called and spoke to Mike Symank in regards to an issue I was experiencing with my tire pressure monitor. He invited me to come in and have my tires checked as a courtesy just to be on the safe side. No le I was experiencing with my tire pressure monitor. He invited me to come in and have my tires checked as a courtesy just to be on the safe side. No leaks but my tires were definitely low due to the recent temperature drops. It feels good knowing people still care about the well being of others in today's busy world. I also got a chance to see the brand new 2013 Honda Accord and speak to Patrick Jordan about it's features while I was waiting. I recommend Vandergriff Honda to all my friends and family. See Mike Symank for service needs and Patrick Jordan if looking for a car. More