
Vandergriff Honda
Arlington, TX
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Mike Symank was descriptive in the work that was done and the recommendations for my car. The Honda waiting area has everything you need until your car is back in service. the recommendations for my car. The Honda waiting area has everything you need until your car is back in service. More
My service appointment was excellent. I called Tracy Shipman the day before I wanted to bring my vehicle (99 Honda Accord) in and Tracy offered my different options for me to drop my vehicle off at my c Shipman the day before I wanted to bring my vehicle (99 Honda Accord) in and Tracy offered my different options for me to drop my vehicle off at my convenience. Tracy told me that night drop-off was available after hours and all I needed to do leave my vehicle at the garage doors, complete the envelope with service needs, place the key in envelope, and place in the night drop box. The next day of my service, Tracy was very professional and informed me on the vehicle inspection results, made recommendations on what my vehicle needed, and also provided future service recommendations. My vehicle service was completed in a timely manner and I was able to pick up and be on my way. Thanks to Tracy Shipman and Honda Vandergriff. P. Pecina More
I have been using Vandergriff Honda for the service on my 2004 Honda Odyssey since we moved to the area five years ago. Since my first visitin, I have never had a bad experience with this dealership. They st 2004 Honda Odyssey since we moved to the area five years ago. Since my first visitin, I have never had a bad experience with this dealership. They strive to make your experience with them a positive experience. I normally work with Chris Gonzalez in the Service Department but he was off the day I was in, so his associate Mike Symank assisted me during my visit. Mike was absolutely super! He explained everything in detail as to the service work being performed, and answered all my questions thoroughly. He was very sincere, courteous, and professional in his approach, which is something that you rarely find in most customer service fields these days, let alone an automobile dealership. The whole team at Vandergriff Honda treats their customers as family. When I am ready to trade my Honda in, there is no question where I will bring my business. People like to do business with companies that they feel comfortable dealing with, and I for one would not hesitate to recommend Vandergriff Honda for sales or service. They are simply the best! More
I have Vandergriff Honda dependable and am confident they know my Honda Hybrid best. They have maintained my vehicle since it was new and 8 years later I still prefer this dealership's service. they know my Honda Hybrid best. They have maintained my vehicle since it was new and 8 years later I still prefer this dealership's service. More
Everyone was so friendly and helpful. They met me at the door every time I came. Jaye took time with me when I purchased the car. He was patient and did not seem to rush me. We drove serval cars until I cho door every time I came. Jaye took time with me when I purchased the car. He was patient and did not seem to rush me. We drove serval cars until I chose one I liked. More
I first purchased a Honda fit from Vandergriff 3 yrs ago and now I have a Honda Accord. And the vehicle was still under warranty and had some work. I worked directly with Tracy Shipman in the service dept h and now I have a Honda Accord. And the vehicle was still under warranty and had some work. I worked directly with Tracy Shipman in the service dept he kept me updated on the progress on my vehicle and made sure everything I needed was in order. He is one of the friendliest service people I have ever worked with. That makes me want to always want to come back and deal with him and their service dept. I appreciate everything that was done. Thanks Vandergriff Honda and Tracy Shipman. More
Howard always provides me with great customer service. Being a senior citizen, I appreciate his patience and understanding when I bring my vehicle in for service. Being a senior citizen, I appreciate his patience and understanding when I bring my vehicle in for service. More
Just had my Honda Accord serviced and Mike Symank assisted me. He is the greatest. I have dealt with him before and now will ALWAYS ask for him by name if there is anything I need for my car. He i assisted me. He is the greatest. I have dealt with him before and now will ALWAYS ask for him by name if there is anything I need for my car. He is very thorough and a pleasure to deal with. Everything was well explained, the time frame for my service visit was quick and painless and I would overwhelmingly recommend Vandergriff for sales or service! Thanks Mike! More
Experience was good. The service was explained, the customer service was great and i will definitely come back.Mike Symank was my service consultant and i think he did a great job. customer service was great and i will definitely come back.Mike Symank was my service consultant and i think he did a great job. More
Mr. Howard Russell did Outstanding service as same as the technician to help my Honda Acord for Oil Change today. They did fast with a good service and friendly as well.I am very happy and here with my many technician to help my Honda Acord for Oil Change today. They did fast with a good service and friendly as well.I am very happy and here with my many Thanks to them. Dazheng ZHU More