Vandergriff Honda

Tracy Shipman assisted me with a high level of professionals list. He gave me his professional opinion without pressuring me to get services that were unnecessary. The cars that were serviced ar professionals list. He gave me his professional opinion without pressuring me to get services that were unnecessary. The cars that were serviced are driving very well and I'm satisfied with my experience with Vandergriff. More

Excellent customer service and very accommodating. Also was not pushy and did not try to get me to get other services done on my car. was not pushy and did not try to get me to get other services done on my car. More

All my experience so far with Vandergriff Honda have been great!!. i live in Irving and i dont mind driving 35 miles for my Honda CRV Service at Vandergriff. Today i had to visit the dealership for some i great!!. i live in Irving and i dont mind driving 35 miles for my Honda CRV Service at Vandergriff. Today i had to visit the dealership for some inspection on a potential damage to my car and the service was outstanding - right from scheduling the appointment to taking care of my needs to check out. Wonderful!!! Mike Symank made sure that they went over and above meeting my requirement, resulting in true customer satisfaction. More

Drove in near the end of the day on a Thursday night. I'd been trying for a while to figure out the replacement of my right head light bulb and couldn't get the bulb I bought, at a parts store, to fit correc been trying for a while to figure out the replacement of my right head light bulb and couldn't get the bulb I bought, at a parts store, to fit correctly. I was greeted by Mike Symank and he was quickly able to determine two things. The first being that the bulb was wrong for the socket I was trying to connect to...and the second was that I had been trying to put a low beam bulb into a high beam socket. He made me feel comfortable in regards to my oversight and didn't belittle me, as I was just attempting to save a few bucks. After telling me what Vandergriff charges to replace the bulbs, I probably should have taken my Accord their first. He pointed out that the low beam socket was further in and even checked the connections for me right there on the service entrance. Turns out, he told me, the connection was just a little loose and possible road vibration caused it to wiggle out. He had all my lights working in no time. Thank you Mike and Vandergriff Honda for taking care of me once again. More

Tracy was excellent, and only recommended the repairs that were needed, so there wasn't any "fluff" per say, and added expenses or things mentioned to pad the cost of the total repairs. Had my car detail that were needed, so there wasn't any "fluff" per say, and added expenses or things mentioned to pad the cost of the total repairs. Had my car detailed which was very nice considering the money that I did decide to spend. He's a straight shooter, and a much needed breath of fresh air for Vandergriff where honestly in the past I have felted gouged with service because in this economy people are not buying new ones, so it gets passed on to the ones that are trying to take care of their vehicle that is already paid for. Cut out the fluff, and deliver on Customer Service. That's exactly what Tracy did :) More

Mike, was on top of his game when I called in . He knew exactly what my problem was when I called so he told me what to do to get my car to the dealership and he would be waiting on me. He was! I was a wr exactly what my problem was when I called so he told me what to do to get my car to the dealership and he would be waiting on me. He was! I was a wreck but he assured me it would be taken care of and it was. Thanks mike! More

I reccommend Vandergriff Honda for the excellennt customer service in their service department. Tracy Shipman was very good to work with. He was very good at answering any of my questions. customer service in their service department. Tracy Shipman was very good to work with. He was very good at answering any of my questions. More

Outstanding Service and Professionalism. This gentleman was great to work with and he kept me informed every step of the way. He went out of his way to provide the best in customer service! was great to work with and he kept me informed every step of the way. He went out of his way to provide the best in customer service! More

Tracy was cool.Originally looking for Mike, but Tracy was a huge help, even took me in without an appointmnent. I wanna say thanks for the drink voucher! a huge help, even took me in without an appointmnent. I wanna say thanks for the drink voucher! More

We got our car in right away and the waiting area was We got our car in right away and the waiting area was great. Mike kept me updated on the status of my car and had over all wonderful communication. We got our car in right away and the waiting area was great. Mike kept me updated on the status of my car and had over all wonderful communication. I am a first time Honda owner and I will be back. Thank You, J'Vette More