
Vandergriff Honda
Arlington, TX
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Overall a great job..!! Mike told me about how long it would take to complete the repair of the moon roof, but emailed the next day to say that they were going to fix (under warranty) the TPMS light as we would take to complete the repair of the moon roof, but emailed the next day to say that they were going to fix (under warranty) the TPMS light as well. This would takke an extra day for the part to come in, but I did not mind and appreciated them catching the TPMS light, as I had missunderstood the owners manual and therefore thought the light was supposed to be on. They did a great job and completed all repairs on time. More
Vandergriff Service department has really stepped up its game. I have dealt with Lexus and Mercedes service departments in the past and this Honda dealership is right up there with its service level. I was game. I have dealt with Lexus and Mercedes service departments in the past and this Honda dealership is right up there with its service level. I was concerned I would not receive the same service I have been accustomed to, but that has not been the case. Mike Symank and the staff have been a pleasure to work with. More
It is the best dealer. Great people , great environment. I enjoy the service and everybody treats costumer with respet and kidnees. I do recomend this car dealership I enjoy the service and everybody treats costumer with respet and kidnees. I do recomend this car dealership More
I was in for oil change and tire rotation that was covered under my MPP. I had a few other minor issues with my vehicle and Mike Symank was very pleasant from the very first phone call when setting u covered under my MPP. I had a few other minor issues with my vehicle and Mike Symank was very pleasant from the very first phone call when setting up my appointment. Mike was a pleasure to work with and will have and will continue to recommend Vandergriff Honda. Thank you More
,Over all a very good experience, meet all my expectation throught the entire process, mike was very informative in the disciion making process. Was very helpful in providing transport as well throught the entire process, mike was very informative in the disciion making process. Was very helpful in providing transport as well More
I'm a college student and my dad always took care of all things car. When I came in for an engine diagnostics I didn't know what was going on. Mike took the time to first explain possibilities, and as he go things car. When I came in for an engine diagnostics I didn't know what was going on. Mike took the time to first explain possibilities, and as he got new information he filled me in. I strongly recommend Vandergriff Honda for all, and if you are like me and are reliant on having dad take care of the car, I strongly recommend going to Mike every time! More
Top ratings for this Dealership and Service Advisor. The reason for the top rating is I brought the vehicle in for a seat belt recall. There were no issues with it and I had pointed out that one of the plug reason for the top rating is I brought the vehicle in for a seat belt recall. There were no issues with it and I had pointed out that one of the plug chargers was not working properly. A fuse was replaced and my vehicle was brought back to me with a noce clean car was. I will us this Dealershipo again. Thanks More
When I called to make an appointment Mike Symank answered an was very good at what he does, he asked what was going on with my car and answered the best he could to see what he could do,we'll I made the appt an was very good at what he does, he asked what was going on with my car and answered the best he could to see what he could do,we'll I made the appt: and mike keep me up to date and made sure I didn't forget,I was impressed. The day of my appt: mike quickly came out to meet me, and said he will call to let me know what's going on with my car and with in an hour I got that call to make a long story sort he did a excellent job. (Thank you Mike) More
Mike was great to deal with, this is my first visit to the service department and I will definitely be using Vandergriff again. Thanks for the assistance the service department and I will definitely be using Vandergriff again. Thanks for the assistance More
I was having suspension issues with my veh. & I couldn't have asked for a better service guy. Mike Symank was truthful, helpful, informative & friendly. When I take my vehicle back for repairs, I couldn't have asked for a better service guy. Mike Symank was truthful, helpful, informative & friendly. When I take my vehicle back for repairs, I will definitely ask for him. More