
Vandergriff Honda
Arlington, TX
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Mike was extraordinary in his personal approach to service. His level of service to me from my initial phone call to ensuring complete satisfaction over both my visits was stellar. It is apparent that service. His level of service to me from my initial phone call to ensuring complete satisfaction over both my visits was stellar. It is apparent that others within his position respect him as well. As a customer service specialist myself, I appreciate and want to give kudos to those who are doing things right! Mike certainly is. Thank you! Best Regards, Josh Waggoner More
Chris met me at the gate, asked me what I needed and said he would get right on it. The car looked fantastic when it was finished. Chris was very professional, courteous, and friendly. he would get right on it. The car looked fantastic when it was finished. Chris was very professional, courteous, and friendly. More
Messed up the contract, which caused me to have to go in twice to resign.....Told me they would give me 2 years worth of FREE oil changes and tire rotation, then found out they put it in the contract and I twice to resign.....Told me they would give me 2 years worth of FREE oil changes and tire rotation, then found out they put it in the contract and I am paying for them. Were suppose to call me back regarding this issue, STILL WAITING. VERY RUDE CUSTOMER SERVICE!!!!! This was my second purchase of vehicle at this location, first time was great, THIS WILL BE MY LAST PURCHASE FROM THIS LOCATION!!!!!! They got me in to buy again then did not follow thru with the customer service. HORRIBLE SERVICE!!!!!!!!! More
Diana Marenco is very good at customer service. She is very friendly, but more importantly, she is good. She asks the right questions, and lays out the facts in a way that us easy to understand. My two very friendly, but more importantly, she is good. She asks the right questions, and lays out the facts in a way that us easy to understand. My two bills came in under the estimate. Actually Diana, I do hope I see you soon, just not in the service department. More
We had a good experience at Vandergriff and the salesman Frank was really patient. He was very helpful as well. We would recommend him to others. I appreciate it! The people were very friendly. Frank was really patient. He was very helpful as well. We would recommend him to others. I appreciate it! The people were very friendly. More
Mr Veron Shorter has been such a joy and worry free for my Husband and me. Whenever we go there for service we can certainly rest for sure there will be no worries or aything. Mr Shorter always report to u my Husband and me. Whenever we go there for service we can certainly rest for sure there will be no worries or aything. Mr Shorter always report to us about whatever and everything that is being done to our Vehicle.We thank GOD for such a great.wonderful and caring person. I have been a Vandergriff customer since 2005 and have purchased 5 Accords from them.We would highly recommend this dealership to any and everyone........Mrs. Barbara Butler Bailey More
Mike is very friendly and helpful in getting my vehicle Honda Odyssey into the service and done. Good Job !!! I would first try this dealer for the future service when needed. Honda Odyssey into the service and done. Good Job !!! I would first try this dealer for the future service when needed. More
This service department is absolutely fabulous. Tracy Shipman kept me abreast of each and every move and update. I will return any time I am in the Arlington area for all service. I also bought my Honda Shipman kept me abreast of each and every move and update. I will return any time I am in the Arlington area for all service. I also bought my Honda Odyssey from Vandergriff. I WILL do that again when I need another one. Mary Whittington, from MS. More
From the moment I pulled into the service bay I was very impressed with the service I received. Mike was very helpful and he explained all that I could expect from this visit. When he called me to let me impressed with the service I received. Mike was very helpful and he explained all that I could expect from this visit. When he called me to let me know my car was ready, he let me know that there was no rush to come back to get it. I was very impressed with the Zaktek reapplication this time...well done!! My car looks great!!!!!! More