Vandergriff Honda

When we bought the car that suited our family needs we were very excited. Until 2 months after we bought the car the break pads start going out. We called the dealership up and they said "Sorry about this were very excited. Until 2 months after we bought the car the break pads start going out. We called the dealership up and they said "Sorry about this but it's not under warranty so it will cost you about $250 to fix it." It's not a big problem I realize this but the reason for us getting a new car is so we wouldn't have to worry about car problems for a while and now 2 months later they don't even want to help us unless we give them over $200. They should of taken care of the break pads before they sold it to anyone! You are now warned they don't change the break pads before they sale cars. We also got an oil change there and it took 2 1/2 hours just to get an oil change. I loved the car buying experience but once they get you to buy the car they don't really take care of you. It's not like I bought the car a year ago and my break pads went out. It's been only 2 months and my family has not taken any sort of trip or anything. I am so disappointed, I will not recommend this dealership to anyone I know if this is how they treat their customers once they leave with the car. More

Mike was extraordinary in his personal approach to service. His level of service to me from my initial phone call to ensuring complete satisfaction over both my visits was stellar. It is apparent that service. His level of service to me from my initial phone call to ensuring complete satisfaction over both my visits was stellar. It is apparent that others within his position respect him as well. As a customer service specialist myself, I appreciate and want to give kudos to those who are doing things right! Mike certainly is. Thank you! Best Regards, Josh Waggoner More

Chris met me at the gate, asked me what I needed and said he would get right on it. The car looked fantastic when it was finished. Chris was very professional, courteous, and friendly. he would get right on it. The car looked fantastic when it was finished. Chris was very professional, courteous, and friendly. More

Diana Marenco is very good at customer service. She is very friendly, but more importantly, she is good. She asks the right questions, and lays out the facts in a way that us easy to understand. My two very friendly, but more importantly, she is good. She asks the right questions, and lays out the facts in a way that us easy to understand. My two bills came in under the estimate. Actually Diana, I do hope I see you soon, just not in the service department. More

We had a good experience at Vandergriff and the salesman Frank was really patient. He was very helpful as well. We would recommend him to others. I appreciate it! The people were very friendly. Frank was really patient. He was very helpful as well. We would recommend him to others. I appreciate it! The people were very friendly. More

My family and I entered the Vandergriff Honda Dealer in Arlington, TX. And found a car we were looking for a good price at the right time Arlington, TX. And found a car we were looking for a good price at the right time More

Mr Veron Shorter has been such a joy and worry free for my Husband and me. Whenever we go there for service we can certainly rest for sure there will be no worries or aything. Mr Shorter always report to u my Husband and me. Whenever we go there for service we can certainly rest for sure there will be no worries or aything. Mr Shorter always report to us about whatever and everything that is being done to our Vehicle.We thank GOD for such a great.wonderful and caring person. I have been a Vandergriff customer since 2005 and have purchased 5 Accords from them.We would highly recommend this dealership to any and everyone........Mrs. Barbara Butler Bailey More

Mike is very friendly and helpful in getting my vehicle Honda Odyssey into the service and done. Good Job !!! I would first try this dealer for the future service when needed. Honda Odyssey into the service and done. Good Job !!! I would first try this dealer for the future service when needed. More

This service department is absolutely fabulous. Tracy Shipman kept me abreast of each and every move and update. I will return any time I am in the Arlington area for all service. I also bought my Honda Shipman kept me abreast of each and every move and update. I will return any time I am in the Arlington area for all service. I also bought my Honda Odyssey from Vandergriff. I WILL do that again when I need another one. Mary Whittington, from MS. More