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Vandergriff Chevrolet

Arlington, TX

4.0
749 Reviews

1200 Interstate 20 West

Arlington, TX

76017

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Showing 749 reviews

January 11, 2023

great experience. Lesha, Shawn & Oscar were awesome. I was in and out within a coupe of hours. More

by quickjohn13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lesha Park, Shaun Chalmers
Jan 24, 2023 -

Vandergriff Chevrolet responded

Thank you for your positive review!

December 16, 2022

When I inquired about the car for sale they said it was still available . They told me they didn’t hold vehicles . I told them I was making arrangements to get there the following day. They called me inqui More

by Bill
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Nancy Kirkpatrick , Jeffery Burnett
Jan 09, 2023 -

Vandergriff Chevrolet responded

Bill, we apologize that we couldn’t match you with your ideal vehicle this time around. We have invested thousands of dollars in technology to stock high-demand vehicles. Our inventory changes by the hour and we might be able to find you something very comparable in a timely manner. Please contact Reggie Carter at RCarter01@vtaig.com at your earliest convenience so we can address your concerns.

November 14, 2022

i had sent email for appt @ 8am. no one was suppose be there til 8:30!!! here comes emily @a little after 8. i called her the "early bird". maybe there is truth in the saying "the ea More

by bjspanbauer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily D'Adam
November 07, 2022

Please note, that if you go to their Website, they "GM Financial option is useless. If you do "Pre-qualify" they will tell you, you are prequalified for X max dollar amount but nothing else. In an email More

by perez.esteban38
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenneth Edwards
October 25, 2022

Very unprofessional and very poor in communication. I had the worste experience with this dealership. They are terrible. More

by TK72
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reggie, Emily D'Adam
Oct 31, 2022 -

Vandergriff Chevrolet responded

We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please contact Reggie Carter at RCarter01@vtaig.com at your earliest convenience so we can address your concerns.

October 03, 2022

Good experience, but one issue they had to drain my gas tank and did fill it up back like it was . More

by soudkerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madi Green
Oct 31, 2022 -

Vandergriff Chevrolet responded

Thank you for your feedback.

September 26, 2022

Luke was a great salesman. He was very helpful and kind. I think he did a great job. More

by jpstudent96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Graham
Sep 26, 2022 -

Vandergriff Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 26, 2022

My experience at Vandergriff Chevrolet was great my adviser Billy Gonzalez was great I had to take my 2017 Chevy Equinox in for service was informed it would be about a week for it to be seen or even f More

by erikacastro817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Gonzalez
Sep 26, 2022 -

Vandergriff Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 24, 2022

Jessica was amazing! Kind, attentive, helped us find our perfect vehicle, and answered every question we had. Compared to other dealerships we visited - Jessica’s hospita More

by Stars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas, Jessica Baez
Sep 26, 2022 -

Vandergriff Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 23, 2022

Took my 2019 Traverse (69k miles) in to have an electrical diagnosis done after both headlights went out. Was told after the diagnostic that the headlights would need to be replaced but no mention More

by cha34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Sep 26, 2022 -

Vandergriff Chevrolet responded

Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please reach out to Charlie Pace, our Service Director, at 817-299-2362 or Cpace@vandergriffchevrolet.com to discuss what we can do to help.

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