Vandergriff Chevrolet

2015 Chevy Equinox Needed a vehicle for commute after job transfer to Texas. Salesman tried hard to get the deal done but couldn't. Large dealership with very large sel Needed a vehicle for commute after job transfer to Texas. Salesman tried hard to get the deal done but couldn't. Large dealership with very large selection More

Looking for an Equinox I didn't end up buying a vehicle from Vandergriff. They worked very hard to get me to a price i could afford. We ended up about 39 dollars a month to I didn't end up buying a vehicle from Vandergriff. They worked very hard to get me to a price i could afford. We ended up about 39 dollars a month to much.Not there fault im just to far upside-down on my impala. They worked hard for me and i will return in the future. Awesome job.. More

Customer-focused I came to test drive a new Silverado to see what had changed since my last one, a 2006 model. I was in a 2012 Ford F-250 and, frankly, I missed my o I came to test drive a new Silverado to see what had changed since my last one, a 2006 model. I was in a 2012 Ford F-250 and, frankly, I missed my old Chevrolet. But I could walk away and still have a vehicle that suited me. We talked price, briefly. We made a deal on a new 2500 HD very quickly, and it involved a lot less of my money than I thought it would. Still, I had the sense it was more about me being satisfied with what I was buying than about them selling a truck. The salesman, Brandon, the sales manager, Scott, the accessories man, Ken, and the finance people were top-notch and a pleasure to deal with. More

Great in person but once you're out the door. As I said they were great in person and over the phone before we came to see them. We live pretty far away and were looking at a used truck through th As I said they were great in person and over the phone before we came to see them. We live pretty far away and were looking at a used truck through them. The price was good, it was in good shape and the test drive (around the block) went fine. They were all smiles and handshakes. I'm not a mechanic but when I looked at the engine it looked fine. The belt on top had been replaced and it sounded fine. Then ON THE WAY HOME from buying the truck the engine started making a whining/chirping noise. I figured it was the new belt so I took it to my mechanic. Before all was said and done I had spent 600 dollars out of pocket two days after getting the truck home. According to my mechanic the belt tensioners had to be replaced along with the alternator and the air conditioning belt which they had used armor all on to make it look new. The top belt was new but according to the mechanic the belt they replaced was so far gone that they had obviously replaced the top belt to make it seem like they wouldn't be a concern to someone like me who knew a little but about engines but not enough to really make a good judgement. Furthermore, he said that part of the reason the alternator went bad was because they had sprayed so much armor all on the engine to make it look new and shiny that it had seeped inside it and ruined it. I contacted them even though I had an As-Is agreement I had signed hoping that because it messed up ON THE WAY HOME and it was their fault that maybe they would make it right but the sales manager told me that I was out of luck. He said the reason that I signed that agreement was for this very situation, of course he didn't take my calls himself, he relayed this through his sales team who actually tried to get him to help me out. I've had the truck a month now with no other issues but the lackluster way this situation was handled has left a bad taste in my mouth and I won't be purchasing from any dealerships associated with this one or it's owners again. I drove 200 miles round trip to get this truck. I understand that yes, they technically weren't liable because I signed an agreement but when a mechanic says that it's their fault it broke then a good salesman that cared about his customers and reputation would fix the issue in some way or another. It is what it is I suppose but I figured people should know what kind of people are really in charge over there. At this point it's too late for them to do anything to remedy the situation and I'm done trying to get anything done about it. More

Best car buying experience ever! The salesman and entire staff at Vandergriff Chevrolet were the best! Will recommend to family and friends in the market for a new car! staff at Vandergriff Chevrolet were the best! Will recommend to family and friends in the market for a new car! More