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Vandergriff Chevrolet
Arlington, TX
762 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 762 reviews
March 29, 2016
After days of car shopping, I found myself here! I'd been shopping for days and stopped in to look at the Chevy Sonic's for my daughter. I met Mark and he helped me choose just the right certified u I'd been shopping for days and stopped in to look at the Chevy Sonic's for my daughter. I met Mark and he helped me choose just the right certified used Chevy with fairly low miles for her. The only thing I wish we could have done a little differently is allow me better use of my "waiting time" in between choice of vehicle and final paperwork. I won't get those two hours back but at least my daughter has a reliable car. Thanks! More
by mydaughtersnewcar
Employees Worked With
Mark Garrison
March 27, 2016
Service Department Do NOT buy a preowned Certified car here. I bought a 2015 Malibu in October and the timing jumped on December 30th. They said they saw "signs of water Do NOT buy a preowned Certified car here. I bought a 2015 Malibu in October and the timing jumped on December 30th. They said they saw "signs of water damage" and I needed to get my insurance company involved. The insurance company come in and ran all these test. The air filter was brand new so no water entered it. There was no water in the oil, and they paid for a third party forensic expert to come out who also said there was no water damage. Vandergriff refuses to pay under warranty even when they know there was no water damage. and said that I had to bring in the service loaner the same day or be charged after my car has been in the shop for 3 months. The service guy, Brandon Allen has been very unprofessional calling the insurance people dumb, and saying the forensic experts were as stupid as his car runners. They still have not fixed my car so I am getting a lawyer to sue. I repeat, DO NOT BUY OR FIX YOUR CAR HERE. Very unprofessional and typical car salesman attitudes. More
by joeldeman76
Employees Worked With
Brandon allen
March 24, 2016
Great service great value! Had a wonderful experience, especially with Dante, our sales guy, he was thorough, informed and has a great sense of humor, it was the perfect experie Had a wonderful experience, especially with Dante, our sales guy, he was thorough, informed and has a great sense of humor, it was the perfect experience and would remcommend Vandergriff Chevrolet to anyone looking for a GM product. More
by falcon20
Employees Worked With
Dante Robinson
March 02, 2016
Excellent Care My salesman, Freeman, was very helpful in my selection. He really tried to make my buying experience quick and informative. The experience was my My salesman, Freeman, was very helpful in my selection. He really tried to make my buying experience quick and informative. The experience was my first time to buy a car without my husband. My husband is in a nursing home. More
by Gloriah212
Employees Worked With
Freeman
February 29, 2016
My experience was excellent First time purchasing a vehicle from Vandergriff -Chevrolet, my experience was "EXCELLENT". Don was very friendly,patient and professional. He showe First time purchasing a vehicle from Vandergriff -Chevrolet, my experience was "EXCELLENT". Don was very friendly,patient and professional. He showed me each department, Answered all my Questions in a professional way. I LOVED IT!! More
by SweetLeroy
Employees Worked With
Paige, Don , Rod Tillar
January 08, 2016
No communication!!! I brought my daughter's car in to the service department on a Thursday afternoon. It is a pre-owned Ford so they were going to look at it and see if I brought my daughter's car in to the service department on a Thursday afternoon. It is a pre-owned Ford so they were going to look at it and see if it was something they could fix, if not, they would have to take it over to Ford. It is 24 hours later and I have not heard anything about the status of this vehicle. So when I call, I find out that Jason Holland is not in today and he had to follow up on it. I leave a message for his back up to call me and over an hour later he calls and tells me it's not something they can fix and they have to take it over to Ford, he then tells me it will be Monday before we'll know something??? REALLY?? I have purchase 4 vehicles from Vandergriff and their service department has got to be the worst ever. I will never purchase another vehicle from Vandergriff solely because of their service department! More
by kevinh4
Employees Worked With
Jason Holland
December 01, 2015
Best car buying experience I was in the best of care, Freeman Zephier was great! I recommend everyone to come see him for their new car! Friendliest ever even right before closi I was in the best of care, Freeman Zephier was great! I recommend everyone to come see him for their new car! Friendliest ever even right before closing time... :) More
by CarmS1982
Employees Worked With
Freeman Zephier
November 25, 2015
Worst experience ever! Deceptive sales force!!! Do not waste your time with this dealership. I called to discuss buying a vehicle and then closed on the price and conditions. As they were preparing Do not waste your time with this dealership. I called to discuss buying a vehicle and then closed on the price and conditions. As they were preparing the purchase order and I was about to leave to head to the dealership, they went back on their word and told me I could only buy the vehicle at a higher price than what was given before. The sales manager Kelly Cook reviewed the recorded conversations, agreed that they made a mistake on their side, but decided not to sell me the car at the price I was told. Earning my business and the small amount of money that made up the difference was not worth it to him or the dealership. The business they are running is not fair and is shady. Do not waste your time with these crooks and don't believe anything they tell you. Horrible customer service. More
by tcatron
Employees Worked With
Kelly Cook, Jos Rhoden
November 20, 2015
"Car Sales" So I go in there and trade in my old truck for a newer truck. We give them all the information for financing and then I find out that if it is not up So I go in there and trade in my old truck for a newer truck. We give them all the information for financing and then I find out that if it is not up to par we have to turn around and take the preowned truck back, and we have already signed over the title from my other truck, so technically they don't have to give us the old truck back. That is crap. We signed a contract and everything and one little hiccup can change everything. Garbage. Any other dealership we go to if you sign a contract the vehicle is yours to start making payments on. No here. This place is bad. More
by BosnmateSWCC
Employees Worked With
Xandor
October 15, 2015
Worst service dept ever! I had to go in multiple times for the same thing. It was under warranty but still had to be fixed over and over. 10 months later and the same thing. T I had to go in multiple times for the same thing. It was under warranty but still had to be fixed over and over. 10 months later and the same thing. They didn't want to fool with it anymore and I had to go to a different dealership. They have no loyalty and couldn't care less if they make their mistakes right! You're just a number being pushed through. Take my advice and find a small town dealership that cares about a happy customer. I recommend Bruner in Stephenville TX. I'll never darken Vandergriff's doorstep again! More
by jbmc62
Employees Worked With
Brandon
