Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vandergriff Chevrolet
Arlington, TX
757 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 757 reviews
November 27, 2017
Helped me out of a bind I let my niece drive my Silverado to the store. When she got back, my driver seat wouldn't move backwards (switch was broke). It was not safe for me t I let my niece drive my Silverado to the store. When she got back, my driver seat wouldn't move backwards (switch was broke). It was not safe for me to drive with my knees pressed against the console. I made it to Vandergriff at 5:50pm, 10 minutes before they closed. Cody Kwiatkowski greeted me at the door and asked how he could help. I explained the situation to him and he brought it back to a technician who was able to manually slide me electric seat back where it was safe for me to drive home that evening. Cody could have told me it was too late and I had no appointment, but he helped us out of a bind. I took it back the next morning and they fixed it and washed my truck for me. I live in Keller, TX, but I will always use Vandergriff in Arlington from now on. Cody was a true professional and lifesaver. Thank you Vandergriff for saving the day by letting our family get home safe! More
by Scott Gardner
Employees Worked With
Cody Kwiatkowski
November 23, 2017
Got the Challenger!!! Right away as soon as I stepped foot on the dealership grounds I was greeted by Vincent. He was professional and welcoming so immediately I felt no sa Right away as soon as I stepped foot on the dealership grounds I was greeted by Vincent. He was professional and welcoming so immediately I felt no sales pressure. He was interested in what I was looking for and took the time to listen and he then showed me the car I ended up buying. Top notch he made the process very easy and answered all the questions with facts and honesty. The finance department gave me all the information I needed to ensure I understood every line that I signed. I would recommend him and the dealership to anyone looking to purchase their next vehicle. More
by Harper
Employees Worked With
Vincent Towne
November 19, 2017
Best customer service I looked into so many vehicle sites to find the right price. I almost give up on buying a new truck because I couldn't find one at the price I wanted I looked into so many vehicle sites to find the right price. I almost give up on buying a new truck because I couldn't find one at the price I wanted until I found this Chevy dealer.i called to see about the 2017 Chevy Silverado they had and Vincent was very nice and provided me with all the information I needed about the truck. More
by Ferny
Employees Worked With
Vincent Towne
November 14, 2017
Customer Service is top priority at Vandergriff From the 1st person to greet me to the salesperson to the finance person, my experience was - EXCELLENT. I knew the vehicle I wanted due to my own re From the 1st person to greet me to the salesperson to the finance person, my experience was - EXCELLENT. I knew the vehicle I wanted due to my own research. They did not pressure me and they were quick to allow me the choices I made for purchasing the vehicle even when it seemed that there were possible better options out there. They respected my choices and my time. More
by jonesj
Employees Worked With
Adrien (sp?)
November 13, 2017
A/C Repair Thanks to everyone involved in the process...fast and friendly service. Paul Jennings was great in getting my 2015 Colorado in/out the same day. Thanks to everyone involved in the process...fast and friendly service. Paul Jennings was great in getting my 2015 Colorado in/out the same day. More
by Mark Graves
Employees Worked With
Paul Jennings
November 11, 2017
Love my new 2017 Chevy Silverado Thanks to everyone involved in the process...fast and friendly service.. Worth the 2 hrs drive and the price was the best in the whole Metroplex area. Thanks to everyone involved in the process...fast and friendly service.. Worth the 2 hrs drive and the price was the best in the whole Metroplex area.. Thanks again.. More
by Plaster1014
Employees Worked With
Luis Ortega
November 11, 2017
My experience at Vandergriff was very enjoyable. My salesman made the process simple and quick and the finance department got me on the road in no time. I? love my at Vandergriff was very enjoyable. My salesman made the process simple and quick and the finance department got me on the road in no time. I? love my Silverado! More
by Jeff22
Employees Worked With
Austin Bryan , Vincent Towne
November 10, 2017
Fooled for the last time My wife called April this morning concerning a recall letter that we received from GM. We were told by another advisor that they could not see the rec My wife called April this morning concerning a recall letter that we received from GM. We were told by another advisor that they could not see the recall and that we'd have to pay a diagnostic fee. April rudely told my wife who was trying to explain the GM letter we received, "If someone told you have to pay the fee you have the pay the fee!" "Go to Moritz who sold you the car and see if they can help, we are not going to". We will be grading service severely when the survey comes. This is not the first poor experience here. You all have taught us a lesson, we will never be back. I will purchase my new Tahoe elsewhere. More
by Arnaldo1
Employees Worked With
April
November 08, 2017
First new truck I went there looking for a truck they have a really nice selection there on everything and they have the best staff I ever meet with the best prices t I went there looking for a truck they have a really nice selection there on everything and they have the best staff I ever meet with the best prices that I seen I will definitely use them on my next vehicle More
by Douglas
Employees Worked With
Vincent Towne
November 04, 2017
Excellent customer service all around. Started with another dealership (which I had bought my two previous tahoes from). and was unbelievably disappointed with lack of knowledge and follow Started with another dealership (which I had bought my two previous tahoes from). and was unbelievably disappointed with lack of knowledge and follow up. Came to Vadergriff and loved the experience from start to finish. Vincent and Shane were both knowledgeable and worked hard to meet my expectations. Thank you both for making it a seamless process. More
by M Mitchell
Employees Worked With
Loved the loan officer as well!, Vincent Towne
