Vandergriff Chevrolet
Arlington, TX
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Worst experience ever, offered waaaay below what my trade in value was worth and then was very rude. Stated I should just have my bank buy it... Then I had to tell Eddie to stop harassing me and stop calling in value was worth and then was very rude. Stated I should just have my bank buy it... Then I had to tell Eddie to stop harassing me and stop calling me, I was not purchasing anything from them. DO not do business with these crooks. More
Alicia did an excellent job of describing the features of the car and processing the sale. She has such a pleasant personality which made the experience very enjoyable. Excellent job, Alicia!! the car and processing the sale. She has such a pleasant personality which made the experience very enjoyable. Excellent job, Alicia!! More
All of the staff was very welcoming and friendly. They made sure that I wasn't getting confused by any of the wording and knew what I was getting. They made sure that I wasn't getting confused by any of the wording and knew what I was getting. More
Have Alicia show you the large Chevy selection that Vandergriff offers, her and the whole Vandergriff team will work hard to get you in the car/truck of your dreams. They will exceed your expectations Vandergriff offers, her and the whole Vandergriff team will work hard to get you in the car/truck of your dreams. They will exceed your expectations in every way and are really there for you compared to other dealerships I have been to. I am for ever greatful for the trail boss they were able to get me in. More
I went to vandergriff to check out a certified 2020 silverado Ltz texas edition. I gave the salesman (Alex) my keys to get my truck appraised. Ten minutes later the sales manager came back and said he silverado Ltz texas edition. I gave the salesman (Alex) my keys to get my truck appraised. Ten minutes later the sales manager came back and said he would give me 22,000 for my truck. That is 4 to 6 thousand under lowest trade in value. My truck has 42k miles on it and it's a 2015. When I told him he wasn't even offering trade in value, he argued with me and told me it was. I said kelly blue book has me at 26.5k and that was low end value. He told me kelly blue book is old and behind the times and antiquated. I hate to be lied to. I hate to be ripped off. I've bought at least 3 cars from vandergriff. I worked for gm Arlington for 40 years. Bought many a car. Never from Vandergriff again. Shame on you vandergriff, you can't always hit a home run. More
My car seller was Jessica and was amazing 0 complaints. Did everything we asked didn’t come to us with no ridiculous car price and the other workers are really sweet Did everything we asked didn’t come to us with no ridiculous car price and the other workers are really sweet More
Offered me a number online and then when I got there the vehicle was 3,000 more than advertised and they offered me 3,000 less on my trade with an almost perfect car. They would not budge one penny and knew vehicle was 3,000 more than advertised and they offered me 3,000 less on my trade with an almost perfect car. They would not budge one penny and knew I had drove over an hour to see them. Typical car dealership and gimmicks. More
Decided we wanted to buy a used car that we drove earlier in the week. We agreed on a price (after they tried to say it was $1,000 more than online price) and I asked what I could do to get the process start in the week. We agreed on a price (after they tried to say it was $1,000 more than online price) and I asked what I could do to get the process started as I could not come in personally on that day because people have to work. Was told to fill out the financing application and was approved for the money. I told them my wife would take off work the next day and be there in the morning to start signing the paperwork. They texted me the car was sold to someone else while my wife was on her way. I would have done something else over the phone if I was told they needed something other than my agreement and financing approval to hold the car for a couple of hours. I guess they just used my information as leverage with another buyer. Now I have a ding on my great credit, a disappointed daughter, and a wife who had to miss a day of work for nothing. Have bought three other cars from Vandergriff dealerships over 20 years and each time it gets worse. Vandergriff is not the quality dealership it was for years. Mr. Vandergriff would be ashamed, they have become the Spirit Airlines of car dealerships. Only use them if there are no other options, they no longer care about the people they deal with or building lifelong customers. More