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Vandergriff Chevrolet

Arlington, TX

4.0
749 Reviews

1200 Interstate 20 West

Arlington, TX

76017

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Showing 749 reviews

December 03, 2023

I was greeted on the parking lot and directed to sales. Alicia was fantastic at finding a vehicle that was the perfect for me! She kept the process flowing while keeping me informed along the way. Kenneth More

by elderlellen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I did not catch their names, but high praise to the gentleman that greeted me on the parking lot and the sales manager that confirmed my appointment. Everyone was SO personable!, Alicia Esquivel, Kenneth Edwards
Jan 17, 2024 -

Vandergriff Chevrolet responded

Hi there, Thank you for your review. We are happy to hear that Alicia and Kenneth provided you with excellent service. We appreciate your patronage and encourage you to return for all things auto.

December 01, 2023

Emily and Isaac were both professional and helpful in making a quick sale for a vehicle we needed for our business. Thank you, Emily and Isaac! More

by b1missouri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily D'Adam, Isaac Bernal
Jan 17, 2024 -

Vandergriff Chevrolet responded

Hi there, Thank you for your review. We appreciate your kind words. We are happy to hear Emily and Isaac provided you with excellent service. Thank you for your patronage.

November 28, 2023

They had great prices. A Smooth transaction. Minimal haggling. Highly recommend. Loved Jesinia my salesperson. She was knowledgeable and very friendly. More

by Run2win
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesinia ( not sure of spelling) was main salesperson , Jessica Baez
Jan 17, 2024 -

Vandergriff Chevrolet responded

Hi there, Thank you for your review. We are thrilled to hear that Jesinia provided you with excellent service. Please visit us again for all things auto!

November 22, 2023

Worst experience ever, offered waaaay below what my trade in value was worth and then was very rude. Stated I should just have my bank buy it... Then I had to tell Eddie to stop harassing me and stop calling More

by tyanderson49
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Emily D'Adam
Jan 17, 2024 -

Vandergriff Chevrolet responded

Hi there, We are sorry your experience was not to our standards. We will address this internally with our team to ensure this does not happen again.

October 28, 2023

Alicia Esquivel at Vandergriff Chevrolet was awesome thank you Alicia I highly recommend going to V.C and ask for Alicia. More

by Lindahdez69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Esquivel
Nov 07, 2023 -

Vandergriff Chevrolet responded

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words.

October 26, 2023

Alicia did an excellent job of describing the features of the car and processing the sale. She has such a pleasant personality which made the experience very enjoyable. Excellent job, Alicia!! More

by sandra.jansa
Recommend Dealer
Yes
Employees Worked With
Alicia Esquivel
Oct 26, 2023 -

Vandergriff Chevrolet responded

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

October 24, 2023

All of the staff was very welcoming and friendly. They made sure that I wasn't getting confused by any of the wording and knew what I was getting. More

by roschetzky4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Smith
Oct 26, 2023 -

Vandergriff Chevrolet responded

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

October 07, 2023

Have Alicia show you the large Chevy selection that Vandergriff offers, her and the whole Vandergriff team will work hard to get you in the car/truck of your dreams. They will exceed your expectations More

by ethanprater2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Esquivel
Oct 20, 2023 -

Vandergriff Chevrolet responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

August 21, 2023

I went to vandergriff to check out a certified 2020 silverado Ltz texas edition. I gave the salesman (Alex) my keys to get my truck appraised. Ten minutes later the sales manager came back and said he More

by pikepicker17
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex hyde
Aug 23, 2023 -

Vandergriff Chevrolet responded

We're truly sorry to hear about your negative experience. Our team aims to provide the best service possible, and it's disappointing to learn that we fell short of your expectations. We take your feedback seriously and will use it as an opportunity to improve our services. Please contact Reggie Carter at RCarter01@vtaig.com at your earliest convenience so we can address your concerns.

June 19, 2023

Very friendly, helpful staff. They made the purchase of the vehicle a very pleasant experience. More

by sholson5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lesha Park, Jessica Baez, Emily D'Adam
Jun 21, 2023 -

Vandergriff Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

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