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Vandergriff Chevrolet

Arlington, TX

3.9
745 Reviews

1200 Interstate 20 West

Arlington, TX

76017

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Showing 745 reviews

October 28, 2023

Alicia Esquivel at Vandergriff Chevrolet was awesome thank you Alicia I highly recommend going to V.C and ask for Alicia. More

by Lindahdez69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Esquivel
Nov 07, 2023 -

Vandergriff Chevrolet responded

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words.

October 26, 2023

Alicia did an excellent job of describing the features of the car and processing the sale. She has such a pleasant personality which made the experience very enjoyable. Excellent job, Alicia!! More

by sandra.jansa
Recommend Dealer
Yes
Employees Worked With
Alicia Esquivel
Oct 26, 2023 -

Vandergriff Chevrolet responded

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

October 24, 2023

All of the staff was very welcoming and friendly. They made sure that I wasn't getting confused by any of the wording and knew what I was getting. More

by roschetzky4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Smith
Oct 26, 2023 -

Vandergriff Chevrolet responded

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

October 07, 2023

Have Alicia show you the large Chevy selection that Vandergriff offers, her and the whole Vandergriff team will work hard to get you in the car/truck of your dreams. They will exceed your expectations More

by ethanprater2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Esquivel
Oct 20, 2023 -

Vandergriff Chevrolet responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

August 21, 2023

I went to vandergriff to check out a certified 2020 silverado Ltz texas edition. I gave the salesman (Alex) my keys to get my truck appraised. Ten minutes later the sales manager came back and said he More

by pikepicker17
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex hyde
Aug 23, 2023 -

Vandergriff Chevrolet responded

We're truly sorry to hear about your negative experience. Our team aims to provide the best service possible, and it's disappointing to learn that we fell short of your expectations. We take your feedback seriously and will use it as an opportunity to improve our services. Please contact Reggie Carter at RCarter01@vtaig.com at your earliest convenience so we can address your concerns.

June 19, 2023

Very friendly, helpful staff. They made the purchase of the vehicle a very pleasant experience. More

by sholson5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lesha Park, Jessica Baez, Emily D'Adam
Jun 21, 2023 -

Vandergriff Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

June 13, 2023

My car seller was Jessica and was amazing 0 complaints. Did everything we asked didn’t come to us with no ridiculous car price and the other workers are really sweet More

by aleeyahfarnum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Baez
Jun 15, 2023 -

Vandergriff Chevrolet responded

Thank you so much for your five star review! We are happy to hear that you had a good experience with us, and we are looking forward to seeing you again next time!

June 07, 2023

Offered me a number online and then when I got there the vehicle was 3,000 more than advertised and they offered me 3,000 less on my trade with an almost perfect car. They would not budge one penny and knew More

by krishmael85
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Didn’t get there names.
Jun 15, 2023 -

Vandergriff Chevrolet responded

We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please contact Reggie Carter at RCarter01@vtaig.com at your earliest convenience so we can address your concerns.

May 22, 2023

Decided we wanted to buy a used car that we drove earlier in the week. We agreed on a price (after they tried to say it was $1,000 more than online price) and I asked what I could do to get the process start More

by UsedCarsCustomer
Recommend Dealer
No
Employees Worked With
Whoever the Used Car sales manager lady is, (can't read her signature on the financing agreement) , Alex Arredondo
May 22, 2023 -

Vandergriff Chevrolet responded

We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please contact Reggie Carter at RCarter01@vtaig.com at your earliest convenience so we can address your concerns.

May 13, 2023

No. I was not treated well. On my arrival I was greeted by an unknown person that was not dressed well nor were they dressed in any type of company unifo More

by txcncman
Recommend Dealer
No
Employees Worked With
Rod, Reggie, Lesha Park
May 17, 2023 -

Vandergriff Chevrolet responded

thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please contact Reggie Carter at RCarter01@vtaig.com at your earliest convenience so we can address your concerns.

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