
Vandergriff Chevrolet
Arlington, TX
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It was one of the fastest service appointments I've ever had. Done in just over an hour. My appointment was scheduled for Feb. 15 very early in the morning, but I was able to take my car in on February 14 had. Done in just over an hour. My appointment was scheduled for Feb. 15 very early in the morning, but I was able to take my car in on February 14 without issue. Vince was my advisor and he was helped by Cody (Coby?) when he was on lunch. Both of these gentlemen were very helpful. I got an explanation of what was needed and why. I got the multipoint inspection, an oil change, tire rotation, and fuel additive. The text message received was helpful so I could keep track of when my car would be completed. Joanne was at the cashier's desk and was wonderful to deal with. She helped me with my Chevy points and I was able to use those and paid nothing, even after getting a couple of other discounts. It was a great experience. I used to go all the way to NRH for service, but this location is so much closer to home and well worth my business. More
Vianey vand Dusty went above and beyond to ensure that I was satisfied. She stayed in constant contact with me through out the whole process. They kept me in the loop of when the parts were arriving as well was satisfied. She stayed in constant contact with me through out the whole process. They kept me in the loop of when the parts were arriving as well and when I say "they" I mean if one was on their day off, the other called me. Perfect team work. Vandgergriff should be proud of having them represent the dealership and they both are EXACTLY what every customer should expect from a service department. They should train others in the GM family on how to treat customers. More
I needed a tire replacement. I ordered the tire over the phone and it was ready the next day. Went in and had the tire replaced in less than an hour. phone and it was ready the next day. Went in and had the tire replaced in less than an hour. More
I will continue coming back for any and all services. The individual who greeted me, Mr. Colby Stover, was very professional, friendly and courteous. Thank you for servicing my vehicle. individual who greeted me, Mr. Colby Stover, was very professional, friendly and courteous. Thank you for servicing my vehicle. More
Everyone I talked to was nice and helpful. Shout out to Gabby and Juan who really worked hard to make sure I was getting what I wanted. Even the Finance Manager who made sure I had the best rate possible e Gabby and Juan who really worked hard to make sure I was getting what I wanted. Even the Finance Manager who made sure I had the best rate possible even with a low credit score. More