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Vandergriff Chevrolet

Arlington, TX

4.0
757 Reviews

1200 Interstate 20 West

Arlington, TX

76017

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Showing 757 reviews

March 24, 2022

Great experience, pain free they made the process really quick. The salesman was really helpful and the financial department was really helpful. Great Experience More

by cgmartinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales man Paris , Oscar De La Rosa
Mar 28, 2022 -

Vandergriff Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 23, 2022

Very Disappointed about the overall experience purchasing my 2022 Tahoe RST. I do not recommend purchasing from this dealer. Go to a different Chevrolet dealer and get better price, service and dealer-inst More

by Bizbrkrdad
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Reginald Carter
Mar 24, 2022 -

Vandergriff Chevrolet responded

We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact Edwin Rivera, our General Sales Manager, at Erivera04@vtaig.com at your earliest convenience so we can address your concerns.

Dec 03, 2023 -

Bizbrkrdad responded

I did respond and follow-up. The issue was NOT resolved. This very much felt like a Bait and Switch situation. AVOID AVOID AVOID

March 22, 2022

Very professional and timely in getting our service completed. Jonathan Burton was very helpful and provided me the resources so I could see when our truck would be ready. They also provided a ride to More

by Brittanykosumsuriya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Burton
Mar 23, 2022 -

Vandergriff Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 21, 2022

good job service department. oil change in an hour. keep up the good work. thanks More

by ghernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
isaiah abron
Mar 22, 2022 -

Vandergriff Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 20, 2022

My salesperson was very personable and made me feel comfortable. She was knowledgeable and could answer all my questions. She significantly enhanced my visit experience. I was also pleased with how I More

by edgarcrosby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madi Green
Mar 21, 2022 -

Vandergriff Chevrolet responded

Thank you for your feedback!

March 20, 2022

I was impressed with the customer service I received from Vince. He was very professional and knowledgeable of your service requirements. This is why I chose Vandergriff. Vince did an outstanding job. More

by Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince, get five stars.
Mar 21, 2022 -

Vandergriff Chevrolet responded

Thank you for your positive feedback, from all of us here at Vandergriff Chevrolet!

March 19, 2022

My oil change went well with no problems! ! The oil charge took less than one hour More

by Sharon.ellershaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Galloway
Mar 21, 2022 -

Vandergriff Chevrolet responded

Thank you for your positive feedback, from all of us here at Vandergriff Chevrolet!

March 19, 2022

I traded my 2019 Malibu for a 2022 Malibu. Beth was outstanding, friendly, and very profession. Would not have happened without her pushing for me. This first time buyer with Vandergriff will More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Acosta
Mar 21, 2022 -

Vandergriff Chevrolet responded

Thank you for your positive feedback, from all of us here at Vandergriff Chevrolet!

Mar 21, 2022 -

Bob responded

I can not say enough about my sales rep Beth Acosta. She was the perfect personality of easy going, friendly and laughed at all my jokes. I'm not the easiest customer to deal with because I will push to get everything I can. Beth handled it with the upmost professionalism, never got thrown off her job to sell a car. I appreciate that more than she knows. Thanks for a fun time at spending more than I wanted to, Beth!

March 19, 2022

I found the salesman, Paris to be very helpful and knowledgeable. Oscar in finance went out of his way to make me feel comfortable. Unfortunately I found the finance manager, Austin to be arrogannt an More

by jdneel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paris, Austin, Gary Galloway, Oscar De La Rosa
Mar 21, 2022 -

Vandergriff Chevrolet responded

Thank you for your feedback. We will forward your comments to management so that proper training can be performed.

March 16, 2022

Good experience. Even when the new truck had to go to service. Emily D’Adam was great. Mike Joyner in service was very courteous and responsive More

by Doug.key
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Joyner in service , Emily D'Adam
Mar 17, 2022 -

Vandergriff Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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