Vandergriff Chevrolet

Vandergriff Chevrolet responded

Thank you for your review! We are thrilled to hear that you found our dealership pleasant and our team members welcoming and supportive. It means so much to know that our staff made your visit comfortable by checking on you and offering refreshments throughout your time with us. Your kind words about the friendly atmosphere we strive to create truly make our day. We appreciate you taking the time to share your positive experience.

Vandergriff Chevrolet responded

Your feedback is incredibly valuable and we truly appreciate you taking the time to share your wonderful experience! We are thrilled to hear that you found our environment welcoming and diverse. It means so much to know that our team's customer-focused approach made a positive impact on your visit. We take great pride in having sales representatives who are approachable and helpful, along with a dedicated finance team that works hard for our customers. Your kind words about our management team are especially meaningful to us. Thank you for choosing Vandergriff Chevrolet and for recognizing the efforts our entire team puts forth every day to create an exceptional experience for our valued customers.

Vandergriff Chevrolet responded

We are pleased to hear about your positive experience with our team. It sounds like our staff provided you with the helpful and professional service that makes the process smooth and manageable. We appreciate you highlighting how our team maintained communication throughout your entire experience. Thank you for taking the time to share your feedback - it means a great deal to us and helps us continue providing excellent service to our customers.

Vandergriff Chevrolet responded

We are delighted to hear about your wonderful experience with our team. Your kind words about our staff being helpful and knowledgeable mean so much to us at Vandergriff Chevrolet. We take great pride in ensuring every family finds the right vehicle while receiving exceptional service throughout the process. Thank you for trusting us with such an important purchase, and we hope you and your family enjoy your new car for many years to come.

Vandergriff Chevrolet responded

Thank you for your review and for sharing your wonderful experience with us. We are thrilled to hear that your automobile purchase exceeded your expectations in every way. Your kind words about the exceptional service you received mean so much to our team. We take great pride in providing outstanding customer care throughout the entire car buying process, and it sounds like we achieved that goal with you. We truly appreciate you taking the time to recognize the hard work and dedication that went into making your experience so positive. Thank you for choosing us for your automotive needs.

Vandergriff Chevrolet responded

We are overjoyed to hear about your wonderful experience! It sounds like you had an excellent car buying journey, and we're thrilled that you found the process to be such a pleasure. Having someone who could provide all the information you needed and offer genuine assistance clearly made a significant difference in your experience. Your kind words mean so much to our team at Vandergriff Chevrolet, and we truly appreciate you taking the time to share your positive feedback. We're delighted that we could help you find the right vehicle and make your purchase smooth and enjoyable.

Vandergriff Chevrolet responded

We are absolutely thrilled to hear about your wonderful experience with Wendy! It sounds like she truly understood what you were looking for and worked hard to find a deal that was the perfect fit for your situation. We really value when our staff takes the time to listen carefully to each customer's individual needs and preferences. Your satisfaction means everything to us at Vandergriff Chevrolet, and we appreciate you sharing your positive experience with others. We're grateful for customers like you who recognize the dedication our team puts into making each visit special.

Vandergriff Chevrolet responded

We deeply appreciate your positive feedback about your truck buying experience with us. It's wonderful to hear that our team provided you with such an enjoyable and pressure-free experience. We're pleased that you were able to take the time you needed to find the perfect vehicle without any pushy sales tactics. Your satisfaction with the straightforward approach means everything to us. We truly appreciate customers like you and look forward to serving you again in the future.

Vandergriff Chevrolet responded

We are sorry to hear that you feel this way about your recent vehicle purchase. We understand your frustration and your concerns are important to us. We take transparency in our pricing seriously and want all our customers to feel confident in their purchase decisions. Your feedback helps us identify areas where we can improve our service and communication. We want every customer to have a positive experience and feel valued throughout their time with us. Please reach out to Chris Snyder at Csnyder02@vtaig.com so we can discuss your experience further and work toward a resolution.

Vandergriff Chevrolet responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that your sales representative made the purchasing process smooth and stayed with you every step of the way. It's wonderful that you were able to drive away with a fully loaded Chevy Trax, and we're especially pleased that you got the vehicle in the color you wanted despite not expecting to. We understand your concern about the documentation error with the email address. We appreciate you bringing this to our attention as it helps us improve our processes. It's clear that despite this issue, your sales representative worked hard to ensure you had a positive experience overall. Your kind words about the professionalism and expertise you experienced mean a great deal to us. We're proud to have team members who demonstrate such dedication to helping customers and providing excellent service. Thank you for recognizing the hard work and commitment shown throughout your visit. We truly appreciate your business and are glad everything worked out well for you with your new vehicle.