Vandergriff Chevrolet

Bought a new car & it was a wonderful experience. I knew what I wanted & Product Specialist Alicia Esquivel listened to me & showed me what inventory was in stock. She sat in the vehicle with me, a I knew what I wanted & Product Specialist Alicia Esquivel listened to me & showed me what inventory was in stock. She sat in the vehicle with me, answered my questions, test drove the vehicle, etc., & followed up with me after the sale. All paperwork was handled by Finance Director Austin Bryan. Both were very pleasant & professional, no nonsense, made buying easy. More

The Service Consultant, Jonathan Burton, was very knowledgeable, professional, personable, and efficient. He met me at my car the moment I arrived, kept me informed of the status of the service on my knowledgeable, professional, personable, and efficient. He met me at my car the moment I arrived, kept me informed of the status of the service on my vehicle, and returned my car to me when expected. More

Customer service is always excellent and very professional. Getting my vehicle serviced and repaired was a seamless and easy process professional. Getting my vehicle serviced and repaired was a seamless and easy process More

Everything went well until we left the dealership. Discovered there was no spare or jack. The sales person’s response to everything was “that’s the way it came in”. No floor mats, no key fobs, no jack Discovered there was no spare or jack. The sales person’s response to everything was “that’s the way it came in”. No floor mats, no key fobs, no jack and no spare tire. Didn’t leave us with a very good impression after that response. They did however give us 2 fobs to get programmed. Of course one of those didn’t work at all. We came in from out of town to buy the truck. Also had to request the paperwork for the extended warranty we purchased be mailed to us. We trusted and took to much for granted. More

Abbey was very professional and pleasant. She keep me informed on the progress of the service my vehicle was receiving. She keep me informed on the progress of the service my vehicle was receiving. More

Vandergriff Chevrolet is excellent! !! We have been pleased for over six years with their service. This visit, Jonathan was super helpful and gave great customer service!!! (Damien h !! We have been pleased for over six years with their service. This visit, Jonathan was super helpful and gave great customer service!!! (Damien has been wonderful also, as well as others.). I’m thankful! Great job!!! More

This is my fourth visit, each time with a different representative. Nevertheless, the service has always been fast and pleasant. In addition, on two occasions the service manager checked in with me as representative. Nevertheless, the service has always been fast and pleasant. In addition, on two occasions the service manager checked in with me as well. My last visit was with Abby. She was very professional. It is nice to know that customer service is still a priority at Vandergriff during these challenging times. Thank you and congratulations. Jonathan More

Great work by the dealership, Cody was very helpful and answered all my questions, prompt answered all my questions, prompt More

Service dept misdiagnosed and misrepresented my service repair to the manufacturer causing my warranty to be voided for the repairs. I had to come out of pocket $550 for repairs that should have been cover repair to the manufacturer causing my warranty to be voided for the repairs. I had to come out of pocket $550 for repairs that should have been covered under warranty. Service dept tried to charge me for repairs that were not needed on my vehicle. I ended up taking my vehicle to an independent mechanic for the repairs. More

Felt like a partnership to get it done, not an adversary to try to get money out of me to try to get money out of me More