
Vandergriff Chevrolet
Arlington, TX
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Purchased a new vehicle. Transmission leaked day one. Spent all of day 2 with truck in their service department. The entire day. When I returned home the transmission leaked Transmission leaked day one. Spent all of day 2 with truck in their service department. The entire day. When I returned home the transmission leaked all over the floor again. Returned the vehicle and purchased a different one. Days of time wasted. Poor quality, poor service, mismanaged. More
Bought a new car & it was a wonderful experience. I knew what I wanted & Product Specialist Alicia Esquivel listened to me & showed me what inventory was in stock. She sat in the vehicle with me, a I knew what I wanted & Product Specialist Alicia Esquivel listened to me & showed me what inventory was in stock. She sat in the vehicle with me, answered my questions, test drove the vehicle, etc., & followed up with me after the sale. All paperwork was handled by Finance Director Austin Bryan. Both were very pleasant & professional, no nonsense, made buying easy. More
The Service Consultant, Jonathan Burton, was very knowledgeable, professional, personable, and efficient. He met me at my car the moment I arrived, kept me informed of the status of the service on my knowledgeable, professional, personable, and efficient. He met me at my car the moment I arrived, kept me informed of the status of the service on my vehicle, and returned my car to me when expected. More
Customer service is always excellent and very professional. Getting my vehicle serviced and repaired was a seamless and easy process professional. Getting my vehicle serviced and repaired was a seamless and easy process More
Everything went well until we left the dealership. Discovered there was no spare or jack. The sales person’s response to everything was “that’s the way it came in”. No floor mats, no key fobs, no jack Discovered there was no spare or jack. The sales person’s response to everything was “that’s the way it came in”. No floor mats, no key fobs, no jack and no spare tire. Didn’t leave us with a very good impression after that response. They did however give us 2 fobs to get programmed. Of course one of those didn’t work at all. We came in from out of town to buy the truck. Also had to request the paperwork for the extended warranty we purchased be mailed to us. We trusted and took to much for granted. More
Vandergriff Chevrolet is excellent! !! We have been pleased for over six years with their service. This visit, Jonathan was super helpful and gave great customer service!!! (Damien h !! We have been pleased for over six years with their service. This visit, Jonathan was super helpful and gave great customer service!!! (Damien has been wonderful also, as well as others.). I’m thankful! Great job!!! More