Vandergriff Chevrolet

This is my 3rd new car purchase from Vandergriff: 2012 Cruise LT, 2020 Trax LT and 2022 Trax LT. I have always been well treated and taken care of. I originally worked with John Montgomery regarding the Cruise LT, 2020 Trax LT and 2022 Trax LT. I have always been well treated and taken care of. I originally worked with John Montgomery regarding the possible purchase of a Silverado 1500 but I was not willing to make the necessary payments. I told John to give me a call when they got in any new Traxes and I would speak with him about a possible trade. I did in fact trade my 2020 Trax LT for a 2022 Trax LT and I am happy with that trade. I absolutely love my 2022 Trax LT even more than I did the 2020 Trax I traded. This is the best little SUV on the market, in my never to be humble opinion. And I have now received an email alerting me to my first service at 5,000 miles to be in January! That is service!!! More

Drove 45 minutes from McKinney to buy a car only to find out the AC wasn't working. I did a cursory inspection of the vehicle and noted that the dash alerts showed low coolant. I kept info to myself that I out the AC wasn't working. I did a cursory inspection of the vehicle and noted that the dash alerts showed low coolant. I kept info to myself that I suspected the low coolant likely kept the AC from turning on. They said they topped off the coolant but the AC still wasn't working. "Oh, the guy who traded it in said the compressor might be going out." Uh huh.... I said I brought a sizeable down payment and was willing to finance if they would fix the AC. They said ok....and then.... They came back to me with a proposal quote with an added $2500 to fix the AC. I said that was unacceptable, but I would take it if they reduced the price by $2000. They said they couldn't do that and I walked. An hour later, they wanted to resume negotiations, finally offering to fix the car and charge me the original internet price. I agreed, being 95% sure that the real problem with the car was a simple coolant sensor failure that could be fixed for $25. They said it would take about a week to fix. Several days later, they said it would be ready the next day. I told them I would arrange to be there to buy the vehicle. An hour before we were to leave from McKinney, I texted to confirm the car was ready, only to be told it wasn't quite ready yet. I asked to be kept notified and when it was ready, I'll arrange to pick it up. Three days later (today), I texted the dealer and asked for an update. Three hours, no response. So I looked it up online to find out the car was sold. This dealership is beyond shady and I would suggest everyone stay away, they're 100% trying to screw you. More

Good customer service Fast service Good technical Good quality Friendly employes Very professional Very clean Good quality Friendly employes Very professional Very clean More

Clean facilities with good prices. Helpful and honest employees who dont beat around the bush Helpful and honest employees who dont beat around the bush More

I brought my stepson and daughter in law to co sign for them on a certified pre owned vehicle. I had made an appointment with Madi Green and she was fabulous. Very good knowledge about the 3 vehicles we w them on a certified pre owned vehicle. I had made an appointment with Madi Green and she was fabulous. Very good knowledge about the 3 vehicles we were interested in and provided us with outstanding and friendly service. You can tell she cares about her customers very much and that is a great reflection on Vandergriff Chevy. Better keep her around!!!! Thanks So Much Madi and Vandergriff!!! Jack Roe More

Colby and Kelly took care of my transportation needs with professionalism and efficiency and caring. professionalism and efficiency and caring. More

Great customer service. Thanks Cory and mechanics for fast and efficient work on my Chevy malibu Thanks Cory and mechanics for fast and efficient work on my Chevy malibu More

Purchased a new vehicle. Transmission leaked day one. Spent all of day 2 with truck in their service department. The entire day. When I returned home the transmission leaked Transmission leaked day one. Spent all of day 2 with truck in their service department. The entire day. When I returned home the transmission leaked all over the floor again. Returned the vehicle and purchased a different one. Days of time wasted. Poor quality, poor service, mismanaged. More

GREAT OUTSTANDING Had a great experience at Vandergriff will definitely come back. Staff was vet nice and super professional. will definitely come back. Staff was vet nice and super professional. More