Vandergriff Acura
Arlington, TX
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David was so pleasant and helpful. I did not feel pressured at any time, it was such a good experience. He was personable and so friendly. He talked with my son-in-law over the phone and was very p pressured at any time, it was such a good experience. He was personable and so friendly. He talked with my son-in-law over the phone and was very professional and helpful. He was very patient when "teaching" me the details of my new car and has even called to check on me afterward. He was absolutely fantastic!!! I feel that I would be welcome to contact him at anytime in the future. That means a lot. Eric was also very friendly and easy to chat with. Denise M. in the finance area was great. She explained everything very well and was very patient. I have also spoken with her by phone since and she has been a great help. Thanks to everyone at Vandergriff Acura.....I will highly recommend this dealership to my friends and family. A really good, solid buying experience. More
I purchased my car from Vandergriff Acura 4 1/2 years ago. It was a very good experience. Since then, Vince has serviced my car. He and the service crew have done an excellant job. He also communicates w ago. It was a very good experience. Since then, Vince has serviced my car. He and the service crew have done an excellant job. He also communicates what was done to the car and what will need to be done next very clearly.You rarely find a dealer that has both excellant sales and service that you find at Vandergriff Acura. Thanks More
Excellent customer services. Friendly and easy going atmosphere from Henry and Eric Blair. No pressure of buying a car like other saleperson(s) from different car dealers. Henry provided excellent cus atmosphere from Henry and Eric Blair. No pressure of buying a car like other saleperson(s) from different car dealers. Henry provided excellent customer service and patience with us on the car tutorial lessons on the car and its technology package. We have looked at a few used 2008 RL from other dealers and did not like their services. We initially looked at the 2008 RL at Vandergriff; however, my wife wanted to see the new 2010 RL. Henry took the times and explained to us with no pressure of buying either car. Eric Blair was a great addition to Henry that gave us the at ease and comfort level to make the deal. Both were excellent at what they do. Will buy another car when we are ready. Will also refer friends and co-workers to Vandergriff with no hestitation. CJ Vuong More
The reason for the rating is as follows; I have had my The reason for the rating is as follows; I have had my 2008 Acura MDX for two years. I am pleased with the service received when I bring my car in f The reason for the rating is as follows; I have had my 2008 Acura MDX for two years. I am pleased with the service received when I bring my car in for maintenance. I will call Vince Knighton for an appointment and he takes care of all the details. More
Eric was absolutely wonderful and did exactly what I wanted with trying to surprise my daughter with a new car. This is the 5th vehicle we have bought from Vandergriff, 2 Hondas and 3 Acuras. We have h wanted with trying to surprise my daughter with a new car. This is the 5th vehicle we have bought from Vandergriff, 2 Hondas and 3 Acuras. We have had great service each and every time. The services being offered with Acura are a SIGNIFICANT factor in our choosing Acura, especially the concierge service. With this level of service, I'm sure we will continue to be a customer. Thank you for providing such a quality vehicle AND dealership! More
It was a great experience. This is my third RL from Vandergriff. I come back because of the great service. Vince is my service specialist and he always goes the extra mile to make certain that my c Vandergriff. I come back because of the great service. Vince is my service specialist and he always goes the extra mile to make certain that my car is in top running order. He takes my phone calles, sets up my appointments and gets me back on the road in record time. I will continue doing business with Vandergriff as long as they continue to employ good people like Vince. More
They were very friendly from the time I entered the dealership. They were respectful of my time and pricing conditions. We had purchased a vehicle at this dealership before and were and are impressed dealership. They were respectful of my time and pricing conditions. We had purchased a vehicle at this dealership before and were and are impressed with their sales and service staff. No hassles - that's what I was looking for. More
I had a superb car buying experience at Vandergriff Acura (in Arlington, TX). I purchased a used 2006 Acura TSX based on an Internet listing. Kornelija Numic was the Vandergriff sales person; she patientl (in Arlington, TX). I purchased a used 2006 Acura TSX based on an Internet listing. Kornelija Numic was the Vandergriff sales person; she patiently answered all my questions and made the experience a pleasure. Frankly, I never thought that I could buy a car from 1300 miles away based solely on dealer pictures and a sales person's description. But in the end everything worked out and the car is even better than I hoped it would be. Additionally, Kornelija arranged for the shipping which was a big benefit for me; the car arrived promptly and in excellent shape. All in all simply superb! More
Arlington Vandegriff Acura has given us, Richard and Janet Lightfoot, incredible service. Everyone has treated us with respect and courtesy. Especially helpful to us are Eric, Eric, and Steve. Vince is Janet Lightfoot, incredible service. Everyone has treated us with respect and courtesy. Especially helpful to us are Eric, Eric, and Steve. Vince is our favorite service person. After buying four Acuras from this dealership, we have been expremely pleased. Our family loves our Acuras and appreciates all the people who have been so friendly! More
When I stepped through the front door of the showroom I knew I was in the right place. The receptionist was very welcoming and had someone with me in just minutes. That someone was Landry!!! Boy am I th knew I was in the right place. The receptionist was very welcoming and had someone with me in just minutes. That someone was Landry!!! Boy am I the blessed. He too was very welcoming and tended to my comfort there in the showroom. Landry is every bit a gentleman and professional. The more we discussed the RDX the more apparent it became that he was an expert on his product. When I asked a question, you can bet he had the answer. Words to describe Landry; professional, trustworthy, kind, expert, and patient. Then there is Eric. What a great guy to do business with. He was very fair in evaluating my trade-in. He too made me feel at home and worked diligently to find the Basque Red RDX that I "just had to have". He found it and promised delivery to me and I was not disappointed. Words to describe Eric; honest and forthright, professional, and knowledgeable. And then there is Amanda. It is hard to put into words just how proficient she was in her responsibility of taking care of our needs. She thoroughly explained all of our options regarding the maintenance and warranty plans. When we went over all the contract I was very impressed with her knowledge of the products she delivered. She made a tedious somewhat mundane task very easy and expedient. Word to describe Amanda; intelligent, professional, and knowledgeable. Landry, Eric and Amanda left no stone unturned in the entire process of purchasing my beautiful red RDX. When I am on I-20 and pass the dealership I wave and ask blessings on every one of them and their "Vandergriff Family". May they be as blessed by me as I have been by them. Landry, Eric and Amanda are without a doubt excellent ambassadors for Vandergriff Acura. Thank you for this opportunity to share my experience with you. Nancy Doerr More