
Vandergriff Acura
Arlington, TX
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Its a funny story how we came to be at this dealership. Lois had been calling for the Garcia family and my husband had been telling her for like a week already that she had the wrong number. Anyway, she we Lois had been calling for the Garcia family and my husband had been telling her for like a week already that she had the wrong number. Anyway, she went on to ask him if he was interested in buying a car. So, we figured what the hay, lets just go see. Lol!! Now let me say that I went in with the thought that this was a big waste of my time because I knew full well we were not going to be able to trade in our car. We met with Lois and she was an amazing lady!!! She was very easy to talk to and seemed interested in getting to know my family and our needs.She worked with us and didnt stop until we were satisfied with the deal we were getting. The whole dealership of people were very nice and hospitable! She was able to get us in a great family vehicle!!!! They fueled the car and made sure it was sparkling clean for us. This was a great experience for me and my family More
I bought a new 2014 RDX the day after Christmas and worked with Jeff Carter. The price I got was great and the car buying experience at Vandergriff was great. All of the staff was very friendly and rel worked with Jeff Carter. The price I got was great and the car buying experience at Vandergriff was great. All of the staff was very friendly and relaxed, no high pressure. Jeff took all the time that I wanted to explain options on the car and did not rush me. I would buy from them again and highly recommend you give them a try! More
Paul Ryan was EXCELLENT to work with. He was straightforward and accommodating throughout the process. I knew exactly what I wanted so that helped me navigate through the process. The only oppor straightforward and accommodating throughout the process. I knew exactly what I wanted so that helped me navigate through the process. The only opportunity the dealership had was the cut down on the time it took to move us over to finance; the paperwork process could definitely use some streamlining. However, I can't weigh that too heavily considering it was a Saturday in December when a lot of people were likely buying cars. Also, fully think through what they try to sell you in the finance office - they definitely make some money here and they've got plenty of services they're trying to offer you. I hope to work with Paul in the future! More
My husband and I had a great experience with Jeff Carter (Internet Sales Manager)! This is the first time we were treated with courtesy and respect at a car dealership. I would truly recommend Mr. Carter fo (Internet Sales Manager)! This is the first time we were treated with courtesy and respect at a car dealership. I would truly recommend Mr. Carter for all of your new and used car needs. We traded in our Chevy Malibu for a 2013 Nissan Altima and I couldn't be happier! We are the type of people who don't like to be haggled with because we seen this at other dealerships we've tried to purchase cars from. When you have my husband (Army soldier) satisfied throughout the whole process, then you know we picked a winner! God bless Jeff (sales), Kenneth (Finance), and Ms. Cherry (who let us borrow her chargers cause our phones died..lol)!! More
I had such a great experience at Vandergriff Acura. I worked with Jeff Carter over email and Michael Pfleger at the dealership, and they were absolutely wonderful. Everyone at Vandergriff Acura was extr worked with Jeff Carter over email and Michael Pfleger at the dealership, and they were absolutely wonderful. Everyone at Vandergriff Acura was extremely friendly. This was the best car-buying experience I've ever had. I will be back for my next car, and highly recommend them to anyone in the market for a new (or used) vehicle! Go see them and ask for Michael Pfleger or Jeff Carter! More
We bought our new ACURA MDX here and we had an excellent experience working with Jeff Carter. He was very quick with follow-ups & very efficient, anticipating our needs & working really hard to get us every experience working with Jeff Carter. He was very quick with follow-ups & very efficient, anticipating our needs & working really hard to get us everything we wanted. He definitely went above and beyond with customer service! We would recommend them to everyone! Jeff's definitely made our car buying experience smooth! Thank you once again! - KK & Pallavi More
I have purchased many vehicles of the years and I want to state that dealing with Darren Beamis II, at Vandergriff Acura resulted in the most pleasurable car buying experiences I ever had. Darren was most p state that dealing with Darren Beamis II, at Vandergriff Acura resulted in the most pleasurable car buying experiences I ever had. Darren was most professional! More
I was in the market for a new car so I went to Vandergriff Acura to test drive the ILX a day after thanksgiving. On my first visit there, I worked with Jeff Carter, the internet manager, who was Vandergriff Acura to test drive the ILX a day after thanksgiving. On my first visit there, I worked with Jeff Carter, the internet manager, who was very friendly, and knowledgeable about the ILX. The dealership is way out of my way so I was reluctant to buy from them. However, he assured me that if I purchase from them, their concierge service will pick up my car, loan me another ILX, and bring my car back serviced. In addition, Jeff stayed in touch with me while I was shopping around and worked with me to get the payment down to where I was happy with. I was very relieved he did not make me feel pressured and most importantly did not try to sale me things I did not need. Although another salesman from the dealership finalized my sale, (unfortunately for Jeff), Jeff stayed around and made sure I was taken care of and the deal we agreed on was carried out perfectly. I have to say, this is the easiest car buying experience by far for me. I would definitely go back to Vandergriff Acura and Jeff, and definitely recommend them to anyone who is in the market for a car. More
Marcus was very helpful. I went in just to test drive a 2102 Acura TL and I ended up leaving with it that night. No pressure sales. Marcus was very informative about the features of the car and I was even 2102 Acura TL and I ended up leaving with it that night. No pressure sales. Marcus was very informative about the features of the car and I was even able to take the car for a few hours to drive around town. That and the concierge service is what sold me. When we went back to finalize the deal, Marcus had an appointment and had Wes step in and was very helpful during the negotiating process. I never expected that level of customer service while purchasing a used car, More
Really friendly and helped us make a good deal. Was looking for a reasonable car for my son that looked and drove nice. We got it and the car was clean when we took possession looking for a reasonable car for my son that looked and drove nice. We got it and the car was clean when we took possession More