![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Vandergriff Acura
Arlington, TX
Filter Reviews by Keyword
By Type
Showing 939 reviews
Paul Ryan was EXCELLENT to work with. He was straightforward and accommodating throughout the process. I knew exactly what I wanted so that helped me navigate through the process. The only oppor straightforward and accommodating throughout the process. I knew exactly what I wanted so that helped me navigate through the process. The only opportunity the dealership had was the cut down on the time it took to move us over to finance; the paperwork process could definitely use some streamlining. However, I can't weigh that too heavily considering it was a Saturday in December when a lot of people were likely buying cars. Also, fully think through what they try to sell you in the finance office - they definitely make some money here and they've got plenty of services they're trying to offer you. I hope to work with Paul in the future! More
My husband and I had a great experience with Jeff Carter (Internet Sales Manager)! This is the first time we were treated with courtesy and respect at a car dealership. I would truly recommend Mr. Carter fo (Internet Sales Manager)! This is the first time we were treated with courtesy and respect at a car dealership. I would truly recommend Mr. Carter for all of your new and used car needs. We traded in our Chevy Malibu for a 2013 Nissan Altima and I couldn't be happier! We are the type of people who don't like to be haggled with because we seen this at other dealerships we've tried to purchase cars from. When you have my husband (Army soldier) satisfied throughout the whole process, then you know we picked a winner! God bless Jeff (sales), Kenneth (Finance), and Ms. Cherry (who let us borrow her chargers cause our phones died..lol)!! More
We bought our new ACURA MDX here and we had an excellent experience working with Jeff Carter. He was very quick with follow-ups & very efficient, anticipating our needs & working really hard to get us every experience working with Jeff Carter. He was very quick with follow-ups & very efficient, anticipating our needs & working really hard to get us everything we wanted. He definitely went above and beyond with customer service! We would recommend them to everyone! Jeff's definitely made our car buying experience smooth! Thank you once again! - KK & Pallavi More
I had such a great experience at Vandergriff Acura. I worked with Jeff Carter over email and Michael Pfleger at the dealership, and they were absolutely wonderful. Everyone at Vandergriff Acura was extr worked with Jeff Carter over email and Michael Pfleger at the dealership, and they were absolutely wonderful. Everyone at Vandergriff Acura was extremely friendly. This was the best car-buying experience I've ever had. I will be back for my next car, and highly recommend them to anyone in the market for a new (or used) vehicle! Go see them and ask for Michael Pfleger or Jeff Carter! More
I have purchased many vehicles of the years and I want to state that dealing with Darren Beamis II, at Vandergriff Acura resulted in the most pleasurable car buying experiences I ever had. Darren was most p state that dealing with Darren Beamis II, at Vandergriff Acura resulted in the most pleasurable car buying experiences I ever had. Darren was most professional! More
I was in the market for a new car so I went to Vandergriff Acura to test drive the ILX a day after thanksgiving. On my first visit there, I worked with Jeff Carter, the internet manager, who was Vandergriff Acura to test drive the ILX a day after thanksgiving. On my first visit there, I worked with Jeff Carter, the internet manager, who was very friendly, and knowledgeable about the ILX. The dealership is way out of my way so I was reluctant to buy from them. However, he assured me that if I purchase from them, their concierge service will pick up my car, loan me another ILX, and bring my car back serviced. In addition, Jeff stayed in touch with me while I was shopping around and worked with me to get the payment down to where I was happy with. I was very relieved he did not make me feel pressured and most importantly did not try to sale me things I did not need. Although another salesman from the dealership finalized my sale, (unfortunately for Jeff), Jeff stayed around and made sure I was taken care of and the deal we agreed on was carried out perfectly. I have to say, this is the easiest car buying experience by far for me. I would definitely go back to Vandergriff Acura and Jeff, and definitely recommend them to anyone who is in the market for a car. More
Marcus was very helpful. I went in just to test drive a 2102 Acura TL and I ended up leaving with it that night. No pressure sales. Marcus was very informative about the features of the car and I was even 2102 Acura TL and I ended up leaving with it that night. No pressure sales. Marcus was very informative about the features of the car and I was even able to take the car for a few hours to drive around town. That and the concierge service is what sold me. When we went back to finalize the deal, Marcus had an appointment and had Wes step in and was very helpful during the negotiating process. I never expected that level of customer service while purchasing a used car, More
Really friendly and helped us make a good deal. Was looking for a reasonable car for my son that looked and drove nice. We got it and the car was clean when we took possession looking for a reasonable car for my son that looked and drove nice. We got it and the car was clean when we took possession More
Car salesman(David) was great but his manager was aweful. I felt like i was being taking advantage of and come to find out I was. I was able to go to Goodson Acura and get a very good deal for a better car t I felt like i was being taking advantage of and come to find out I was. I was able to go to Goodson Acura and get a very good deal for a better car than Vandergriff was trying to finance me for. They were trying to finance me at a very high interest rate where as Goodson acura lowered my interest rate by 6%. Experience for me was awful, they just gave me the run around and was not very honest. They are just trying to make money, they dont really care about the customer. More
Mike was very helpful and answered all of my questions thoroughly. I felt comfortable dealing with him in the buying process. He was very friendly and I felt safe and confident buying a car from him. thoroughly. I felt comfortable dealing with him in the buying process. He was very friendly and I felt safe and confident buying a car from him. More