Vandergriff Acura
Arlington, TX
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We went into vandergriff Acura not sure if we're going to purchase a car. But Oz and Carrie Showed us our options and made us feel so comfortable, we decided to purchase a 2014 TSX. They did not pr going to purchase a car. But Oz and Carrie Showed us our options and made us feel so comfortable, we decided to purchase a 2014 TSX. They did not pressure us and actually made us feel like we had control the whole time. We have purchased many cars and some dealers have pressured us so that we regretted our purchase. But not at Vandergriff, we felt quite at ease and Carrie made us feel like friends, instead of customers. Because of her, we will certainly come back. More
I was very specific on what model, color and package I wanted on a used MDX. On my first visit Wade was very friendly and helpful. Although, the dealership did not have the specific vehicle I was lookin wanted on a used MDX. On my first visit Wade was very friendly and helpful. Although, the dealership did not have the specific vehicle I was looking for, Wade took my information and committed to helping me find a vehicle. Wade called me a couple of times when the dealership received a vehicle that was within my specifications. Wade's service was above and beyond when he observed a trade-in on the vehicle I was wanting. He immediately called to inform me of the vehicle that wasn't even listed on the dealerships website. Wade's commitment to serving us and his professionalism during price discussion was fantastic. He made us a very happy buyer! More
I honestly don't think there are enough great things to say about Jeff. This was my first car buying experience and I couldn't be more grateful for Jeff's kindness throughout the process. He was so incr to say about Jeff. This was my first car buying experience and I couldn't be more grateful for Jeff's kindness throughout the process. He was so incredibly patient with my family and I. He was informative, kind, extremely helpful, and I genuinely felt like he had my best interest at heart. I was worried about buying a car because of how pushy people presume car salesmen will be. Jeff was the complete opposite. I could tell he cared about me getting the car I wanted, staying within my budget, and being happy with my decision. He truly was amazing! More
Daren Beames II helped my wife and me in our purchase of a new Acura RDX. From our first meeting, Daren was friendly, professional, knowledgable, helpful and determined to place us in the vehicle that we sp a new Acura RDX. From our first meeting, Daren was friendly, professional, knowledgable, helpful and determined to place us in the vehicle that we specified. In my experience, salespeople often do not listen to what a buyer says. Daren listened carefully to us and not only heard what we were saying, but also did everything he said he would do. Our needs were somewhat complicated by my wife's handicap which requires hand controls being installed on the new car. Daren guided us through the buying/trade-in process smoothly and seamlessly, then went the extra mile by helping us get the new car to and from a handicap equipment installer. This is exactly the treatment I expect from a luxury car dealer. Vandergriff Acura should be proud. I would heartily recommend Daren Beames II to anyone I know who is shopping for a car. More
Thanks to Lois Rose. She is the best in the business. I though I never able to do business with Vandergrift Acura until I met Lois. In my humble opinion, she should be an employee of the month. I though I never able to do business with Vandergrift Acura until I met Lois. In my humble opinion, she should be an employee of the month. More
Buying a new vehicle can be a very stressful experience for both first time buyers and seasoned vets. When my baby of 10 years starting rebelling, I didn't know how I would be able to part with her. Afte for both first time buyers and seasoned vets. When my baby of 10 years starting rebelling, I didn't know how I would be able to part with her. After researching various dealerships and car companies to make the transition into a new relationship, I felt my decision to walk into Vandergriff Acura was definitely the correct choice. From the moment I walked in the door, Lois made sure all of my needs were addressed. I didn't feel like she was there to sell me a car. Relationships are important and she understood how big of a decision I was undertaking as your dealership will be in your life for the next 3-10 years, depending on your purchasing preference. She was patient and never rushed me into a decision. The ultimate professional. If you are in the market for a new vehicle, please do yourself a favor and go see her. Trust me, you will be happy with your decision. Plus, you can't ever go wrong with the Acura brand. 10 years going strong. More
Its a funny story how we came to be at this dealership. Lois had been calling for the Garcia family and my husband had been telling her for like a week already that she had the wrong number. Anyway, she we Lois had been calling for the Garcia family and my husband had been telling her for like a week already that she had the wrong number. Anyway, she went on to ask him if he was interested in buying a car. So, we figured what the hay, lets just go see. Lol!! Now let me say that I went in with the thought that this was a big waste of my time because I knew full well we were not going to be able to trade in our car. We met with Lois and she was an amazing lady!!! She was very easy to talk to and seemed interested in getting to know my family and our needs.She worked with us and didnt stop until we were satisfied with the deal we were getting. The whole dealership of people were very nice and hospitable! She was able to get us in a great family vehicle!!!! They fueled the car and made sure it was sparkling clean for us. This was a great experience for me and my family More
I bought a new 2014 RDX the day after Christmas and worked with Jeff Carter. The price I got was great and the car buying experience at Vandergriff was great. All of the staff was very friendly and rel worked with Jeff Carter. The price I got was great and the car buying experience at Vandergriff was great. All of the staff was very friendly and relaxed, no high pressure. Jeff took all the time that I wanted to explain options on the car and did not rush me. I would buy from them again and highly recommend you give them a try! More
Paul Ryan was EXCELLENT to work with. He was straightforward and accommodating throughout the process. I knew exactly what I wanted so that helped me navigate through the process. The only oppor straightforward and accommodating throughout the process. I knew exactly what I wanted so that helped me navigate through the process. The only opportunity the dealership had was the cut down on the time it took to move us over to finance; the paperwork process could definitely use some streamlining. However, I can't weigh that too heavily considering it was a Saturday in December when a lot of people were likely buying cars. Also, fully think through what they try to sell you in the finance office - they definitely make some money here and they've got plenty of services they're trying to offer you. I hope to work with Paul in the future! More
My husband and I had a great experience with Jeff Carter (Internet Sales Manager)! This is the first time we were treated with courtesy and respect at a car dealership. I would truly recommend Mr. Carter fo (Internet Sales Manager)! This is the first time we were treated with courtesy and respect at a car dealership. I would truly recommend Mr. Carter for all of your new and used car needs. We traded in our Chevy Malibu for a 2013 Nissan Altima and I couldn't be happier! We are the type of people who don't like to be haggled with because we seen this at other dealerships we've tried to purchase cars from. When you have my husband (Army soldier) satisfied throughout the whole process, then you know we picked a winner! God bless Jeff (sales), Kenneth (Finance), and Ms. Cherry (who let us borrow her chargers cause our phones died..lol)!! More