Vandergriff Acura

great service my boyfriend and I came to purchase an 05 Acura and Jeff did an awesome job negotiating the price. he was personable, friendly and so honest. He didn' my boyfriend and I came to purchase an 05 Acura and Jeff did an awesome job negotiating the price. he was personable, friendly and so honest. He didn't sugar coat and made sure we were aware of everything we were or weren't agreeing to. all the staff we came across were friendly but Jeff was outstanding. he's not a car salesman, he's an information provider ! ask for Jeff at this dealership and he'll leave you satisfied without an ounce of buyer's remorse. great job Jeff. More

Service Advisor Experience I recently had my Acura TL driven up to the dealership from Waco for various warranty work to be done and was impressed with the customer service righ I recently had my Acura TL driven up to the dealership from Waco for various warranty work to be done and was impressed with the customer service right off. I am in a business that stresses customer service so I know it when I experience it. Amber was my service advisor. No reason to waste time telling anyone how nice she was because a lot of people can be nice, she was a lot more. She had good command, knowledge wise of anything I was curious about as it related to not only my car but the RDX that she so helpfully sent to me via concierge. We discussed everything from transmission fluid dynamics in Acura to the tires. If she gave me confidence that I was talking to the right dealership in every way then I promise you she is doing that every day with other customers. I will be a future customer when I get my next Acura, although I would expect that Amber will have been promoted by then. Thanks Amber. You stand out from your peers in the industry. More

Straight shooter on MDX purchase - good guy to work with Jeff Carter stands out as one who doesn't play the usual sales games so many see associated with car buying. He answered my questions, was courteous, Jeff Carter stands out as one who doesn't play the usual sales games so many see associated with car buying. He answered my questions, was courteous, and put out a competitive quote from the start. Furthermore he has followed through with after the sales information as we've delved into the car's features and so on. I'm especially happy that he managed some of the process with email - making things much easier as I live some distance from the dealership. I should note the Jeff demonstrated responsibility as well - he made an error on one of the quotes but owned up to it and resolved it to a fair conclusion. Yes, it was an error but people make mistakes - the real test is to see the character when a mistake happens and Jeff passed. The only caveat I would note was beyond Jeff's control - this dealership like most has the "2nd round" with the Finance office policy which was somewhat painful. However, Jeff did try to let me do a 'trial run' with the guy on the phone so it was the easiest experience I've had save one. More

first time buyer Jeff Carter, was AWESOME!! He gave me all the info i would need, and wasn't pushy or putting pressure on me to buy the car. Bought a 09 Acura TL with Jeff Carter, was AWESOME!! He gave me all the info i would need, and wasn't pushy or putting pressure on me to buy the car. Bought a 09 Acura TL with the tech package, and it couldn't have been a better experince for me. More

2015 ACURA MDX What an awesome buying experience! We are very happy with the friendly staff along with their professionalism to help make this happen!!! Thank you ev What an awesome buying experience! We are very happy with the friendly staff along with their professionalism to help make this happen!!! Thank you everyone!! More

Excellent first time buyer experience Jeff Carter provided excellent customer serve and made the process fun and easy. I'm glad I chose Vandergrif Acura to by my first car,I would definite Jeff Carter provided excellent customer serve and made the process fun and easy. I'm glad I chose Vandergrif Acura to by my first car,I would definitely recommend Jeff and or any of the other sales people. More

Great Follow-up by Salesman Jeff Carter continues to contact us for follow-up information on our 2015 Accura RDX.. We live 65 miles from the dealership and he has been in regula Jeff Carter continues to contact us for follow-up information on our 2015 Accura RDX.. We live 65 miles from the dealership and he has been in regular contact and is willing to come to our home and answer our questions and help us with the tech package. Jeff has the right stuff for dealing with potential buyers. He has been patient with us with no sign of frustration. I will use Jeff again. I enjoyed working with Fred Jones in Finance also. More

Great Job Ray I truly feel if you have the right sales person, from the start, that can make or break the experience of buying a car. The moment my husband and I wa I truly feel if you have the right sales person, from the start, that can make or break the experience of buying a car. The moment my husband and I walked up, I didn't feel pressured. We even had a couple of minutes before someone came out to us which is nice. When Ray B. introduced himself, he asked if he could leave us his card while we walked around/looked at cars outside. Then to let him know if we had any questions that he would be close by to assist. I loved that! From that moment, I knew we would be buying a car from Ray. I was able to browse around without someone standing right there. I asked for a few more minutes to look and when he came back he still wasn't "pushy" for us to buy a car. He was very personable, friendly and extremely professional. My husband and I could tell he wanted to make sure we were 100% satisfied. The next day, Ray called to ask how I was liking the car and if my family was too. You can tell family is super important to Ray and that was another huge plus. Great job Ray and thank you!! More

Happy with car Jeff was terrific, patient, funny....a terrific salesman. He had our back, didn't give up, kept going back to his manager for our best interest. Wou Jeff was terrific, patient, funny....a terrific salesman. He had our back, didn't give up, kept going back to his manager for our best interest. Would certainly go back to him for another car and would recommend him highly. More

Honesty I have never met a car sales person more honest than Wade Bragg...he was very polite and easy to talk to and genuinely has the consumers best interest I have never met a car sales person more honest than Wade Bragg...he was very polite and easy to talk to and genuinely has the consumers best interest in mind. I HIGHLY recommend Vandergriff Acura and ask for Wade for your next car purchase....PS - I am not a family member or a friend...just a customer who thankfully was passed off to Wade when I arrived and am glad I was. More