
Vandergriff Acura
Arlington, TX
Filter Reviews by Keyword
By Type
Showing 943 reviews
Outstanding Service I have purchased a number of new vehicles over the years, and have utilized the service departments of many different dealerships, but Matt Howell is I have purchased a number of new vehicles over the years, and have utilized the service departments of many different dealerships, but Matt Howell is unquestionably the best service representative that I have ever worked with...including several other service representatives who used to work for Vandergriff Acura. Don't let him get away! More
2015 TLX This is my 3rd Acura leased from Vandergriff. This time I was not sure what model I wanted and Jeff Carter worked with me looking at several vehicles This is my 3rd Acura leased from Vandergriff. This time I was not sure what model I wanted and Jeff Carter worked with me looking at several vehicles to be sure that I chose the model that was best for me. After deciding on the new TLX 6cy Tech the process was fairly easy although it took quite a bit longer than I thought it should have. Jeff was excellent to work with and made me feel very comfortable with him. And although I have only had the TLX a week, I am very happy with it. I would recommend Vandergriff and Jeff to anyone looking for a different vehicle. More
Excellent Experience We like getting to the bottom line quickly when making a car purchase, & truly detest all the back & forth haggling over price. The eaze & efficiency We like getting to the bottom line quickly when making a car purchase, & truly detest all the back & forth haggling over price. The eaze & efficiency of buying our new MDX couldn't have been more pleasant due to our salesman, Jeff Carter. He's personable, knowledgeable, & did his job well. More
Satisfactory experience Found a pre-owned Acura TL online and contacted them through phone. The tag price was reasonable and the whole buying process was smooth. Jeff Carter Found a pre-owned Acura TL online and contacted them through phone. The tag price was reasonable and the whole buying process was smooth. Jeff Carter helped me with the process and he was very friendly and helpful. More
Jeff Carter Internet Manager very honest and straightforward We just purchased a 2014 MDX from Jeff at Vandergriff. We requested a quote through their website and Jeff got us a really good price quote very shor We just purchased a 2014 MDX from Jeff at Vandergriff. We requested a quote through their website and Jeff got us a really good price quote very shortly. We bought the next day at the price quoted. No surprises. More
Superb I only came in to see my old car's trade in value and I was extremely hesitant to buy a car because I hate being in debt but what the xxxx. It wasn't I only came in to see my old car's trade in value and I was extremely hesitant to buy a car because I hate being in debt but what the xxxx. It wasn't so bad and after going through a few cars I found one that'll last me a good while and meets my general standards. Teo was very helpful and patient finding one that met my price range and need. I'll most likely be back to Vandergriff Acura after I'm finished with this one as well. More
Wonderful purchase experience with Jeff Carter Saved lots of time in the purchase process by talking with Jeff Carter ahead of going to the dealership. I knew for a year the exact MDX model and fe Saved lots of time in the purchase process by talking with Jeff Carter ahead of going to the dealership. I knew for a year the exact MDX model and features I wanted so Jeff was able to assist me in securing that exact vehicle. Jeff is a great communicator before, during and after the sell. More
Vandergriff Acura was Terrific We recently purchased an Acura RDX from Vandergriff. Teo Quirino was our internet sales manager at the dealership and we could not have asked for a b We recently purchased an Acura RDX from Vandergriff. Teo Quirino was our internet sales manager at the dealership and we could not have asked for a better professional. He responded immediately to our on-line inquiry with competitive pricing for in-stock vehicles. The negotiation process was painless and Teo stayed well beyond the showroom closing time to ensure we were happy with the new car. We highly recommend Teo to anyone in the market for an Acura! More
Great Internet Service This was my third but my husband's first car buying experience. We had the pleasure to buy from Jeff Carter, the Internet Sales Manager. We submitt This was my third but my husband's first car buying experience. We had the pleasure to buy from Jeff Carter, the Internet Sales Manager. We submitted an online inquiry and Jeff got back to us the same day. Luckily the Acura MDX was actually there, unlike other places where the vehicle was posted online but not on the lot or already sold. Jeff worked with the finance department to get our MDX at a monthly rate that was perfect for our family. That was the part that really made me write this review because that was really important to us. I will recommend any of my family, friends, co-workers, anyone to buy from Jeff! More
Great buying experience with Jeff Carter Save time and start with Jeff Carter. I contacted all four area dealers via the internet. Jeff Carter and Vandergriff quoted a competitive price fro Save time and start with Jeff Carter. I contacted all four area dealers via the internet. Jeff Carter and Vandergriff quoted a competitive price from the beginning. The price was quoted with detail so I could compare against other quotes. The Plano Acura dealership wasn’t competitive on price. Another seemed more focused on getting me in the dealership rather than providing a detailed quote via email or internet. I negotiated the final price, valued my trade vehicle and took advantage of 0.9% financing. All in less than 3 hours! This was by far the best car buying experience I have had. The advanced mdx has many features and Jeff knows them all. He has followed up multiple times after the sale to answer any questions we might have on the vehicle. Great customer service, honest and transparent process. It was refreshing to deal with Jeff. Highly recommended More