Vandergriff Acura

Wonderful purchase experience with Jeff Carter Saved lots of time in the purchase process by talking with Jeff Carter ahead of going to the dealership. I knew for a year the exact MDX model and fe Saved lots of time in the purchase process by talking with Jeff Carter ahead of going to the dealership. I knew for a year the exact MDX model and features I wanted so Jeff was able to assist me in securing that exact vehicle. Jeff is a great communicator before, during and after the sell. More

Vandergriff Acura was Terrific We recently purchased an Acura RDX from Vandergriff. Teo Quirino was our internet sales manager at the dealership and we could not have asked for a b We recently purchased an Acura RDX from Vandergriff. Teo Quirino was our internet sales manager at the dealership and we could not have asked for a better professional. He responded immediately to our on-line inquiry with competitive pricing for in-stock vehicles. The negotiation process was painless and Teo stayed well beyond the showroom closing time to ensure we were happy with the new car. We highly recommend Teo to anyone in the market for an Acura! More

Great Internet Service This was my third but my husband's first car buying experience. We had the pleasure to buy from Jeff Carter, the Internet Sales Manager. We submitt This was my third but my husband's first car buying experience. We had the pleasure to buy from Jeff Carter, the Internet Sales Manager. We submitted an online inquiry and Jeff got back to us the same day. Luckily the Acura MDX was actually there, unlike other places where the vehicle was posted online but not on the lot or already sold. Jeff worked with the finance department to get our MDX at a monthly rate that was perfect for our family. That was the part that really made me write this review because that was really important to us. I will recommend any of my family, friends, co-workers, anyone to buy from Jeff! More

Great buying experience with Jeff Carter Save time and start with Jeff Carter. I contacted all four area dealers via the internet. Jeff Carter and Vandergriff quoted a competitive price fro Save time and start with Jeff Carter. I contacted all four area dealers via the internet. Jeff Carter and Vandergriff quoted a competitive price from the beginning. The price was quoted with detail so I could compare against other quotes. The Plano Acura dealership wasn’t competitive on price. Another seemed more focused on getting me in the dealership rather than providing a detailed quote via email or internet. I negotiated the final price, valued my trade vehicle and took advantage of 0.9% financing. All in less than 3 hours! This was by far the best car buying experience I have had. The advanced mdx has many features and Jeff knows them all. He has followed up multiple times after the sale to answer any questions we might have on the vehicle. Great customer service, honest and transparent process. It was refreshing to deal with Jeff. Highly recommended More

great service my boyfriend and I came to purchase an 05 Acura and Jeff did an awesome job negotiating the price. he was personable, friendly and so honest. He didn' my boyfriend and I came to purchase an 05 Acura and Jeff did an awesome job negotiating the price. he was personable, friendly and so honest. He didn't sugar coat and made sure we were aware of everything we were or weren't agreeing to. all the staff we came across were friendly but Jeff was outstanding. he's not a car salesman, he's an information provider ! ask for Jeff at this dealership and he'll leave you satisfied without an ounce of buyer's remorse. great job Jeff. More

Service Advisor Experience I recently had my Acura TL driven up to the dealership from Waco for various warranty work to be done and was impressed with the customer service righ I recently had my Acura TL driven up to the dealership from Waco for various warranty work to be done and was impressed with the customer service right off. I am in a business that stresses customer service so I know it when I experience it. Amber was my service advisor. No reason to waste time telling anyone how nice she was because a lot of people can be nice, she was a lot more. She had good command, knowledge wise of anything I was curious about as it related to not only my car but the RDX that she so helpfully sent to me via concierge. We discussed everything from transmission fluid dynamics in Acura to the tires. If she gave me confidence that I was talking to the right dealership in every way then I promise you she is doing that every day with other customers. I will be a future customer when I get my next Acura, although I would expect that Amber will have been promoted by then. Thanks Amber. You stand out from your peers in the industry. More

Straight shooter on MDX purchase - good guy to work with Jeff Carter stands out as one who doesn't play the usual sales games so many see associated with car buying. He answered my questions, was courteous, Jeff Carter stands out as one who doesn't play the usual sales games so many see associated with car buying. He answered my questions, was courteous, and put out a competitive quote from the start. Furthermore he has followed through with after the sales information as we've delved into the car's features and so on. I'm especially happy that he managed some of the process with email - making things much easier as I live some distance from the dealership. I should note the Jeff demonstrated responsibility as well - he made an error on one of the quotes but owned up to it and resolved it to a fair conclusion. Yes, it was an error but people make mistakes - the real test is to see the character when a mistake happens and Jeff passed. The only caveat I would note was beyond Jeff's control - this dealership like most has the "2nd round" with the Finance office policy which was somewhat painful. However, Jeff did try to let me do a 'trial run' with the guy on the phone so it was the easiest experience I've had save one. More

first time buyer Jeff Carter, was AWESOME!! He gave me all the info i would need, and wasn't pushy or putting pressure on me to buy the car. Bought a 09 Acura TL with Jeff Carter, was AWESOME!! He gave me all the info i would need, and wasn't pushy or putting pressure on me to buy the car. Bought a 09 Acura TL with the tech package, and it couldn't have been a better experince for me. More

2015 ACURA MDX What an awesome buying experience! We are very happy with the friendly staff along with their professionalism to help make this happen!!! Thank you ev What an awesome buying experience! We are very happy with the friendly staff along with their professionalism to help make this happen!!! Thank you everyone!! More

Excellent first time buyer experience Jeff Carter provided excellent customer serve and made the process fun and easy. I'm glad I chose Vandergrif Acura to by my first car,I would definite Jeff Carter provided excellent customer serve and made the process fun and easy. I'm glad I chose Vandergrif Acura to by my first car,I would definitely recommend Jeff and or any of the other sales people. More