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Vandergriff Acura
Arlington, TX
937 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 937 reviews
February 02, 2017
24 hours of delight and Weeks of frustration There is no zero star that stands for "We have been robbed." The day of purchase was smooth and went wonderfully... expected as they are cushioning th There is no zero star that stands for "We have been robbed." The day of purchase was smooth and went wonderfully... expected as they are cushioning the bottom line. We are now ready to file a Better Business complaint as the finance side of this deal has been unorganized and horrendous. As we have done for years in the past, I would go in with your own financing or not do business with this dealership. Due to Acura's lack of organization, returning calls and empty promises we have been charged late fees for which we haven't been late. It took them over a month to "overnight" a payoff on previous car and now our credit score will be adversely affected. If you work hard and try to be a good steward, this not the place for you. We were referred by Car Pro. If you are getting that referral I would ask for who else is on the list. We pray that no hard working family has the financial run around that Vandergriff has put us through. More
by Silvercomet
Employees Worked With
Jerry Moore
January 31, 2017
Service at Vandergriff Acura Excellent Service..First used Shuttle service and it was very prompt. Then Service advisor was very professional and very friendly. Got car serviced o Excellent Service..First used Shuttle service and it was very prompt. Then Service advisor was very professional and very friendly. Got car serviced on time and excellent work done. More
by Arthur Massey Jr
Employees Worked With
Kimberlea Shands
January 30, 2017
A+ overall experience ! My wife and I picked up our new MDX on Saturday and both agree it was the best overall experience We've had for any vehicle purchase. Any / all quest My wife and I picked up our new MDX on Saturday and both agree it was the best overall experience We've had for any vehicle purchase. Any / all questions we had were answered timely and honestly. Max, Wes , Alex and the entire team there are polite, professional . I would definitely give these folks a look if you are in the market for a new vehicle. More
by S&R Horn
Employees Worked With
Steve Morrell, Alex Lindgren, Max Coker, Wesley Kammer
January 27, 2017
Thankful As a divorced woman who's never had to deal with a car dealership, I was very nervous about my car buying process. I knew my credit was great, but I w As a divorced woman who's never had to deal with a car dealership, I was very nervous about my car buying process. I knew my credit was great, but I was assured I would be taken care of and NOT taken advantage of! Adam was a man of his word! It took some time, but we found the right car for the right budget! It was as enjoyable and quick as he said it would be! I would definitely recommend going to see him. More
by Linda D.
Employees Worked With
Melissa, Adam Deleo
January 26, 2017
Trader Cars Overall I had a great experience with Vandergriff, treated me right on no high pressure xx. Max Coker was very helpful. Thanks for the help Overall I had a great experience with Vandergriff, treated me right on no high pressure xx. Max Coker was very helpful. Thanks for the help More
by LarryC
Employees Worked With
Max Coker, Max Coker
January 21, 2017
Organized, clean, and great staff. I appreciate the experience of professionalism. I would recommend family, friends and business partners for purchasing and service. My husband and I I appreciate the experience of professionalism. I would recommend family, friends and business partners for purchasing and service. My husband and I are very appreciative of Mr. Stan Bennett, our Sales Rep. More
by mrandmrsmdx
Employees Worked With
Kimberlea Shands, Service Advisor, Kimberlea Shands
January 20, 2017
Wonderful Experience Because it was such a great experience, I'm writing on behalf of my parter who purchased a pre owned TLX from Vandergriff Acura, because I felt compel Because it was such a great experience, I'm writing on behalf of my parter who purchased a pre owned TLX from Vandergriff Acura, because I felt compelled to let everyone know about it! We played phone tag with one of the salesman, Adam, for a few days, but we eventually worked out a time to come in. It was late, and he stayed past closing time to make sure we got the deal we felt comfortable with, and made sure the vehicle looked like it came off of the showroom floor. It was immaculate! Thank you so much!!! More
by MrGTLX
Employees Worked With
Adam Deleo, Adam Deleo
January 14, 2017
Stan Bennett The Best Best purchase experience ever. Professional, knowledgable, and attention to details. I highly recommend Stan Bennett to anyone interested in looking Best purchase experience ever. Professional, knowledgable, and attention to details. I highly recommend Stan Bennett to anyone interested in looking or purchasing a car at Vandergriff Acura. More
by Purchasing
Employees Worked With
Stan Bennett, Stan Bennett
January 12, 2017
Professional and Courteous I came to this location after being treated very poorly at another Acura center in the DFW area. After coming to Vandergriff I was glad to see that th I came to this location after being treated very poorly at another Acura center in the DFW area. After coming to Vandergriff I was glad to see that there was at least one Acura Service Center in DFW that actually respects their customers. More
by Matador04
Employees Worked With
Samuel Cavazos
January 07, 2017
I am so happy!! This was the greatest customer service and experience I have ever had! I am 1st time buyer so I was very scared because the results at other dealershi This was the greatest customer service and experience I have ever had! I am 1st time buyer so I was very scared because the results at other dealerships but I had Deven and he was very patient and helped us through everything step of the way, even when it felt like it wasn't going to work out he still did everything in his power to get me in a beautiful vehicle. I am so glad that I trusted him and I wouldn't have changed anything. I had a certain budget that I needed to stay within for the down payment and also the monthly payment and we stayed in it! Other places kept trying to change it and said that I couldn't get accepted for what I needed it to be but Deven made it work, everyone here is so nice and so welcoming and it was defiantly a pleasant change from other places who kept saying it wasn't possible. I am so grateful for Deven, he gave me so much hope and I'm also grateful for everyone there that helped and kept helping us! More
by Akaninhi
Employees Worked With
Deven Cuder, Deven Cudar
