Vandergriff Acura

Michael nguyen Michael nguyen.. not much needed to be said. He checked on everything and everyone. If you had a team like that. I don't know why anyone would go anyw Michael nguyen.. not much needed to be said. He checked on everything and everyone. If you had a team like that. I don't know why anyone would go anywhere else. Good job acura make him train you other advisors. More

Great Customer Service! As a first time car buyer I was more than nervous to go into the dealership and walk out feeling like I got ripped off. The stories I hear about gruel As a first time car buyer I was more than nervous to go into the dealership and walk out feeling like I got ripped off. The stories I hear about grueling paperwork and shady salesmen definitely made me cautious. But I am so glad that I went to Vandergriff Acura and that Max Coker was able to help me get a great car! I had zero credit and no down payment other than a car with nearly 200,000 miles on it. I was so scared that I either wouldn't get approved for a car or that my payments would be astronomical. Max got in touch with me before I even made a trip out to discuss options, he sent me links to cars that he thought might fit my needs and budget and didn't try to pursuade me to get a car I didn't love. In the end he was able to get me more than what I was expecting for my trade in and got me into a great reliable safe car that fit within my budget! He explained everything to me in a way I could understand, which was very helpful! He was so accommodating and patient with my indecisiveness and many questions. I could not have asked for a better experience, I am beyond grateful for his assistance and so impressed with the level of service we received. I will be referring all of my friends to Max! More

They treat you like family We started the buying process back in December, but because we don't live near the metroplex we were willing to wait until everything was right. We've We started the buying process back in December, but because we don't live near the metroplex we were willing to wait until everything was right. We've been Acura owners for years, so we knew we loved the product, we just needed to get the best deal. From the very start Vandergriff Acura gave us the best price and the best customer service. They made us feel at home and comfortable! Were happy to be part of the Vandergriff family! Thanks Adam and Patrick! More

Vandergriff is the best! Service, ethics, value, and expediency. This is my customer experience at Vandergriff Acura. I am a Customer for life! These folks don't disappoint! Service, ethics, value, and expediency. This is my customer experience at Vandergriff Acura. I am a Customer for life! These folks don't disappoint! Jason Nichols More

First Time Buyer I am a first time buyer, so I wanted to make sure I got the best deal. I went to another Acura dealership in DFW, and thought I got a good deal. I cal I am a first time buyer, so I wanted to make sure I got the best deal. I went to another Acura dealership in DFW, and thought I got a good deal. I called Vandergriff and spoke to Adam and he assured me he would get us the best deal, but also give us the best customer service. He did exactly what he said he would. Now I'm a TLX owner! More

Worked through issues to our Complete Satisfaction We live in a neighboring state but when I found a 2014 RDX at Vandergriff Acura through USAA’s Car Buying Service, Max Coker contacted me promptly and We live in a neighboring state but when I found a 2014 RDX at Vandergriff Acura through USAA’s Car Buying Service, Max Coker contacted me promptly and provided what I needed to make a basic decision before we drove down. He was very helpful and we were very happy with our overall experience. While a couple of issues did arise during the process, Max worked with management (I felt as our advocate) to get everything worked out to our complete satisfaction – and Skyla Rios got us back on the road back home in about 3 hours. Thanks Max & Skyla !!! More

Finally a positive experience!!! I finally had a good experience at a dealership. I brought my car in for an oil change on a Saturday and prepared to be there all day. My simple reque I finally had a good experience at a dealership. I brought my car in for an oil change on a Saturday and prepared to be there all day. My simple request and maintenance visit was treated as just that. Hospitality and professionalism was maintained even though I could tell they were extremely busy that day. I appreciate Veron Shorter giving me the greeting and positive experience I no longer felt existed at dealerships!! More

Acura for life 3 cars in 6 years due to the outstanding work from Steve Morrell. Steve is courteous, honest, fair and very professional. Makes car buying experien 3 cars in 6 years due to the outstanding work from Steve Morrell. Steve is courteous, honest, fair and very professional. Makes car buying experience fun and no hassle. More

Not what I expected After reading countless reviews online before making the hour-long drive, I've had continuous issues with my car that it makes me regret buying it in After reading countless reviews online before making the hour-long drive, I've had continuous issues with my car that it makes me regret buying it in the first place. 2 weeks after my purchase, I went back to get a tire balance, as my TLX would vibrate on and off the highway. Then I had to go back AGAIN to get the steering wheel properly aligned, another balance, and then was told that one of my wheels was slightly bent (they made sure to go out of their way to show me because it was previously there but overlooked during my first initial visit). Did I mention I was waiting for 4 hours with no explanation?! 3 months after that I'm needing to go back AGAIN to get a tire balance. I love my car, but I'm not in love with everything I've experienced with Vandergriff Acura and I regret having gone to this location at all. More

Dont bother going somewhere else for an Acura I've bought several cars here & at other stores and always had a good experience. This time around, recently divorced, with dings on credit I knew g I've bought several cars here & at other stores and always had a good experience. This time around, recently divorced, with dings on credit I knew getting approved would be a challenge. I visited another Acura dealership in FTW first due to their huge selection of pre-owned cars. Quickly realized this was a HUGE mistake... Got in touch with Adam, he got my deal done quick. no BS, no games, even had new tires & rims put on before I took it home. I highly recommend you go see this guy if you need a vehicle. I wasn't there long enough to know who his team was in finance, but shout out to them also. I know my deal was a challenge but I appreciate you guys making it happen! More