Vandergriff Acura
Arlington, TX
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New in Town I recently purchased a Acura TL and moved to this area from out of state. I wanted to find a dealership that could service my vehicle and that I could I recently purchased a Acura TL and moved to this area from out of state. I wanted to find a dealership that could service my vehicle and that I could feel very confident in. Vandergriff Acura will surely be my go to. The service department is A-1 first class all the way. If you need any Acura needs met go here and ask for Kimberly in service...she was amazing. More
Acura safety recall I brought the car in for an airbag safety recall and the adviser found there is another recall for the car and he had it done on the same day. He is I brought the car in for an airbag safety recall and the adviser found there is another recall for the car and he had it done on the same day. He is very informative about the service that needs to be complete for the car. More
Lack of professionalism Courteous to sale. After the sale, they don't care about their customers. BAD experience, LIARS!! They don't honor their promises. I am very disappoin Courteous to sale. After the sale, they don't care about their customers. BAD experience, LIARS!! They don't honor their promises. I am very disappointed with the treatment I received. No managers to talk to.The person that "helps (me desgració)" me buying the car is not working anymore and no one cares about follow up with some items that were pending. Esther Hernandez More
Wonderful Service The staff was very courteous, quick and prompt. I brought my car in for an oil leak. The staff analyzed the issue and determined there was no major The staff was very courteous, quick and prompt. I brought my car in for an oil leak. The staff analyzed the issue and determined there was no major problem. They cleaned out the affected areas and sent me away without any charge !!! More
Thanks !!!!!!! About a month about I started my search for a new vehicle, and in my experience it's not an enjoyable task. However, I submitted an inquiry on a vehic About a month about I started my search for a new vehicle, and in my experience it's not an enjoyable task. However, I submitted an inquiry on a vehicle, a Sales Person reached out to me and made this buying transaction one that i will not forget. My Sales Person Reagan reached out to me and has successfully made me an Acura owner and will forever be an Acura customer. From our 1st interaction to now it has been nothing less than exceptional service. Thank you Reagan and the ret of the Vandergriff Acura family for making this an easy, excitable, and memorable experience for me. I will be sure to send all of my friends and family your way!! More
Awesome communication and service professionals. Thanks. Courteous and professionalism is their masterpiece. The service advisor was and has always been nice and really knows his job. I will definitely recom Courteous and professionalism is their masterpiece. The service advisor was and has always been nice and really knows his job. I will definitely recommend this dealership to everyone. Thanks. More
Getting car serviced can be a good experience I have always dreaded taking my car into the dealership for service, because I felt like I was intruding into their workday, but this time was very I have always dreaded taking my car into the dealership for service, because I felt like I was intruding into their workday, but this time was very different. I had a driver side mirror that had an milky color in the glass and this caused some difficulty seeing traffic beside me. I was told that a part would be ordered and when I returned in a few days, my service advisor told me that the part was in and it would take a couple hours to fix. He kept me informed, during my wait and within an hour, my car was repaired and washed. My service advisor, Andrew Shannon, walked me to the car, had me inspect the new mirror and asked if there was anything else I needed. He called the next day to make sure I was still happy with the repair. More
Superb car buying experience Had come in the explore what had sounded like a good deal based on my extensive research. Max had proven himself to be professional, quite knowledge a Had come in the explore what had sounded like a good deal based on my extensive research. Max had proven himself to be professional, quite knowledge and courteous (but this is Texas and not my home state NY). He had provided me quick information as apparently the inventory was moving quickly. I was informed throughout the process and was pleased with the numbers I had seen even on what would otherwise be considered an upsell but pulled the trigger as it met my requirements. More
Great Car Buying Experience I had the best car shopping experience at Vandergriff Acura. It was haggle free and very pleasant throughout the entire process. They truly want cus I had the best car shopping experience at Vandergriff Acura. It was haggle free and very pleasant throughout the entire process. They truly want customers to be completely satisfied with their purchase and will follow-up with a phone call about a week later. If you want great customer service and the best price on a new vehicle, go to Vandergriff Acura and ask for Kenny Le. More
Great service with a smile Vandergriff Acura is a great place to get your car serviced. The service staff explains what needs to be done and what it will cost. My car was read Vandergriff Acura is a great place to get your car serviced. The service staff explains what needs to be done and what it will cost. My car was ready in a reasonable time and done with great satisfaction. If you need your Acura serviced I'd call Amber Lowery. More