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Vandergriff Acura

Arlington, TX

2.6
937 Reviews

1100 I-20 West

Arlington, TX

76017

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Showing 937 reviews

August 13, 2017

I drive a Vandergriff!!! Both of my Acuras were purchased from Vanderfriff. I drive no less than 30 miles round trip to have all service done. I go to Vandergriff because I t More

by Z. E Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Wendt, John Ellis, Ed Nash Jr, Wesley Kammer, Michael Nguyen
August 12, 2017

Treated like Royalty. My Service Advisor Michael Nugyen and the quality of Service are excellent..It was worth the 40 minute drive to Vandergriff to get my car serviced rig More

by WildWillie1544
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
July 30, 2017

Service rep K.S. is top notch. If you are getting your vehicle in for a service call...REQUEST Kimberlea Shands to assist you in your dealership experience. Straight up professional More

by BulldawgsWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberlea Shands
Aug 11, 2017 -

Vandergriff Acura responded

Thank you for Kimberlea's 5 star review! We're glad she was able to give you a great experience. We love to hear our team members are on top of their game. Regards Vandergriff Toyota

July 27, 2017

Went in looking for a Honda Pilot, Left with an Acura TLX. What a remarkable experience! My wife and I set up an appointment with Stanley Bennett to see a Honda Pilot. After realizing the particular Pilot was More

by Steve Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ellis, Stan Bennett, Brandon Guzman
July 21, 2017

Max Coker made our buying experience wonderful We recently bought a new Acura RDX from Vandergriff in Arlington. Max Coker was recommended as a very good sales person and boy were they right. The e More

by Ken Hartman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Coker
July 11, 2017

Life Safer I was looking for a used MDX after totaling mine. I spoke to Gary Vogel over the phone and he thought he might have exactly what I was looking for. More

by MARSHA D Holmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Vogel
July 03, 2017

Great buying experience My sakes guy Gary Vogel was the best! I was purchasing to replace my car that had recently been totaled. He was very understanding and compassionate More

by Kedco62
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Vogel
June 24, 2017

Never again This is by far the worst dealership in the country. They can't follow through with promises and try to ignore you and screw you every chance they get. More

by Acura 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Morrell, Tom Phan, Brandon Guzman
Jul 08, 2017 -

Vandergriff Acura responded

We appreciate you taking time through Dealer Rater to contact us about your experience. We do strive to ensure our clients receive a truly exceptional experience. However, based on the information you provided, we did not meet those expectations. As a customer, your continued business and experience with us is extremely important and I certainly would like to resolve your concerns. As equally important, I want to make sure similar concerns are not repeated in the future. Unfortunately, I do not have enough information to reach out and was hoping you would respond by contacting me on my personal email or my direct office line listed below. Look forward to hearing from you. Respectfully, John Ellis Managing Partner & General Manger Vandergriff Acura jellis@vtaig.com 817-299-2410

June 21, 2017

Excellent overall experience! I recently leased an RDX from Vandergriff Acura and had a wonderful experience. My sales rep was Max Coker. He was very helpful and personable. I rece More

by Maggie C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burl Thomas, Max Coker
June 15, 2017

Amazing service The people at vandergriff Acura always make my service experience a great one. The staff is always so friendly and while I have an Acura much closer t More

by Ggt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lindley, Michael Nguyen, Kimberlea Shands
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