Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vandergriff Acura
Arlington, TX
937 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 937 reviews
September 24, 2017
Wonderful Experience! Visited over 9 dealerships in the DFW area before finding our "home" at Vandergriff Acura. Chris and Blake were able to turn our previous car shopping Visited over 9 dealerships in the DFW area before finding our "home" at Vandergriff Acura. Chris and Blake were able to turn our previous car shopping experiences from dread to excitement. They were both knowledgeable and helpful yet avoided the high pressure sales that plagued us at other dealerships. They were fair and eager to work with us and worked hard to ensure our car buying experience was a pleasant one. I'm looking forward to working with them again in a year when I return for my 2019 RDX! Thanks for making car buying fun again, Chris and Blake! More
by acuraowner2017
Employees Worked With
Chris Brannon, Blake Bowland
September 24, 2017
Great People We worked with Chris and Blake our last visit to finalize the sale and had a great experience. Our initial meeting we worked with Chris and ultimatel We worked with Chris and Blake our last visit to finalize the sale and had a great experience. Our initial meeting we worked with Chris and ultimately went back to this dealership as result of our first interactions and impressions. I definitely felt like we were represented well and were dealt with honestly, we expect to go back again to work with the same team. More
by TLX Owner
Employees Worked With
Chris Brannon, Blake Bowland
September 22, 2017
Friendly and Helpful He was very friendly excellent knowledge of vehicles . He was able to answer any questions. He didn't pressure us into purchasing a vehicle, but was v He was very friendly excellent knowledge of vehicles . He was able to answer any questions. He didn't pressure us into purchasing a vehicle, but was very helpful as he assisted. More
by GIGI
Employees Worked With
Edgardo "Edgar" Carreira
September 19, 2017
Excellent salesman I walked into Vandergriff Acura requesting to just see a ILX A-Spec and Ed was a great host he was very knowledgeable on the ILX and even though I was I walked into Vandergriff Acura requesting to just see a ILX A-Spec and Ed was a great host he was very knowledgeable on the ILX and even though I wasn't ready to buy Ed was a awesome salesman I recommend him to everyone he is super friendly and makes the car buying experience relaxing for me More
by #1Barber
Employees Worked With
Edgardo "Edgar" Carreira
September 16, 2017
Great customer service Edgar is very helpful. He is prompt with getting information needed . He is very polite and knows how to service the customer . Will refer everyone I Edgar is very helpful. He is prompt with getting information needed . He is very polite and knows how to service the customer . Will refer everyone I know to him More
by Herna22
Employees Worked With
Edgardo "Edgar" Carreira
September 16, 2017
Someone is always there to welcome you with a smile The dealership and the service advisors are very knowledgeable of their vehicles I like coming there. The people welcome you with a smile and they ar The dealership and the service advisors are very knowledgeable of their vehicles I like coming there. The people welcome you with a smile and they are very knowledge of helping you and trying to get you out of there if your car is being serviced More
by Gale Mims
Employees Worked With
Amber Lowrey
September 16, 2017
Awesome, Excellent, Terry Allen and Patrick Burns were awesome..They made the car buying exeperience so easy, so comfortable and so fast...The credit union that was going Terry Allen and Patrick Burns were awesome..They made the car buying exeperience so easy, so comfortable and so fast...The credit union that was going to give us the loan, did not want to finance the amount of the car because they said it was not worth it. Patrick was determined to get us in a car and found another credit union who financed the loan at a cheaper rate.. They went above and beyond to get us into an affordable car.. They were very professional and understanding to our needs...It took only 4 hours from start to finish, best time ever and I have bought 2 cars in the cars in the past...Overall, we had the best car buying experience ever...Thank You guys and keep up the AWESOME work.. More
by Gshawanda
Employees Worked With
Patrick Burns, Terry Allen
September 15, 2017
Exellent customer service Kenny Le is very friendly and courteous sales rep. Help me find the exact vehicle I wanted, model, color and price. I'm satisfied with my purchase. Kenny Le is very friendly and courteous sales rep. Help me find the exact vehicle I wanted, model, color and price. I'm satisfied with my purchase. More
by T Tran
Employees Worked With
Kenny Le
September 15, 2017
Oil change and wash I was well taken care of when I took my vehicle in for service. Veron made sure I was taken care of and had me picked up in time to get my kids from s I was well taken care of when I took my vehicle in for service. Veron made sure I was taken care of and had me picked up in time to get my kids from school. *Exceptional Service More
by African McKay
Employees Worked With
Veron Shorter
September 15, 2017
Gary Vogel ROCKS (sales) I went to Vandergriff Acura in Arlington from an ad promotion that was mailed to me, Gary Vogel was my sales rep and let me tell you HE IS AWESOME! I went to Vandergriff Acura in Arlington from an ad promotion that was mailed to me, Gary Vogel was my sales rep and let me tell you HE IS AWESOME! Never any high pressure sales techniques or games. He made me feel like i was a family member. He treated me kind and I left feeling like i had made the right decision trading in my Acura 13 for a 2017 model. I highly advise you go see Gary Vogel next time you need an Acura. The other staff members were very considerate and polite as well. Thank you very much for a great experience buying a car (all by myself without the husband). That's a big deal. A girl CAN buy her own car. Sandy in Carrollton Tx More
by SandyBeach
Employees Worked With
Gary Vogel
