Vandergriff Acura
Arlington, TX
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Excellent Acura dealer - I wouldn't lease/buy anywhere else Wes Kammer (Sales General Manager) and Tom Phan (Senior Sales Advisor) at Vandergriff Acura are very professional advisors with excellent customer ser Wes Kammer (Sales General Manager) and Tom Phan (Senior Sales Advisor) at Vandergriff Acura are very professional advisors with excellent customer service skills and knowledge about their cars and financial opportunities to lease or buy with the customer's best interest in mind. They both listened patiently to my needs and offered me an excellent lease opportunity and a fair trade-in value for my previously financed RDX. Wes and Tom were always welcoming, patient, and not pushy giving me several days to make up my mind about several financial scenarios I could afford given my other financial obligations. Wes and Tom were very truthful and worked with me to get a fair and aggressive offer, and didn't hide anything from me, as I independently corroborated with my personal web research. I visited Goodson and David McDavid Acura, just because they worked with Costco, but Vandergriff Acura was better in every respect. Wes and Tom, are consummate sales professionals who follow up without being pushy and had my best interest in mind as they explained to me the pros and cons of buying vs leasing thoroughly, and answered every question I had. They both are truly good advisors, rather than salesmen, and are perfectly OK not getting my business if they know it wouldn't benefit me personally. That is true honesty and I appreciated it. As advisors they have consistently provided me with the best car sales experience because they are friendly (smile) even when others would get impatient with my questions; they follow up; and they are always truthful, hiding nothing from me. Tom accompanied me to a test drive, and explained every feature of the new RDX 2019 thoroughly, as well as helped me set up my data after the deal. In the past I always had taken my Acura cars to be serviced at Vandergriff, because they have knowledgeable professionals, aggressive prices and excellent customer service. I amply recommend Vandergriff Acura for all your Acura needs. They will take good care of you. Truly, Edward Alvarez RDX 2019 leasing (Nov 2018) and trade-in of financed RDX 2017 More
Great car buying experience! I came into Vandergriff Acura looking for a late model used mid- size SUV. Wade West met us at the door and listened attentively to what I was hoping I came into Vandergriff Acura looking for a late model used mid- size SUV. Wade West met us at the door and listened attentively to what I was hoping to find. He was very knowledgeable about the available vehicles and helped me pick out the perfect RDX for me. I was very pleased with the whole buying experience and with how Wade helped me through it all. I will certainly be back when the time comes to purchase another car. Thanks Wade for making the buying experience fun and enjoyable! More
"I tell you what....." I tell you what......I called Mr. Green the Saturday prior to my purchase. I explained to him what happened, what I needed, and I had NO time to wast I tell you what......I called Mr. Green the Saturday prior to my purchase. I explained to him what happened, what I needed, and I had NO time to waste. I told him to be HONEST, direct and frank. Boy - was he transparent. (love it) Dayshawn said, "I will do my best to get you in a vehicle, however - I can't make any guarantees" and he did just THAT, his very BEST. I have only bought a few cars in my adult life, and out of all the experiences I have had, this was by FAR the best one! No, I'm not driving a brand new Acura, but guess what, I'm driving something very dependable and REASONABLE! And I will be back, to see Dayshawn, to purchase my brand NEW ACURA within a year, Now, let me give you all the adjectives that describes Dayshawn. He was ATTENTIVE to my need, he was CONSIDERATE of my time, he was EASYGOING, HUMOROUS, CORDIAL, and he was DIRECT, and HONEST. Vandergriff Acura, thank you for hiring a Sales Person like Dayshawn, you guys did well, VERY WELL! Tonja Hicks More
Customer Service Great customer service and left with an incredible deal on a 2018 vehicle. Travis Nguyen was my sales person he show incredible customer service will Great customer service and left with an incredible deal on a 2018 vehicle. Travis Nguyen was my sales person he show incredible customer service will definitely request him in the future. This is the first dealership in a while that I had visited and did not have to worry about shady deals. Very upfront transparent. More
Purchase of Pre-owned RDX My experience with Dayshawn was excellent. I was treated with respect and courtesy. He was very responsive and a joy to work with. Go see Dayshawn! My experience with Dayshawn was excellent. I was treated with respect and courtesy. He was very responsive and a joy to work with. Go see Dayshawn! More
Dayshawn Rocks! Really enjoyed working with Dayshawn Green. He was very responsive to my internet inquiry and follow-up texts. Once I made the purchase, I waited a bi Really enjoyed working with Dayshawn Green. He was very responsive to my internet inquiry and follow-up texts. Once I made the purchase, I waited a bit for the car to be cleaned and Dayshawn repeatedly checked on things and even sat with me while I waited. More
Great Service! Had a great experience with Dayshawn Green. He's not your typical sales guy. Very smooth process. I would recommend him if you're considering purchasi Had a great experience with Dayshawn Green. He's not your typical sales guy. Very smooth process. I would recommend him if you're considering purchasing a car but don't want the usual runaround. More
Best salesman there is! Travis Nguyen, he had helped me with a lot of stuff! New & used cars, he even helped my mom out with her used MDX. He would always try his best on hel Travis Nguyen, he had helped me with a lot of stuff! New & used cars, he even helped my mom out with her used MDX. He would always try his best on helping out his customers. I would definitely recommend those who needs a salesman to trust, on purchasing any kind of vehicle. More
A good experience My experience was great, treated with respect and had a great salesman, DayShawn Green and the car I wanted was coming in the next day and he persona My experience was great, treated with respect and had a great salesman, DayShawn Green and the car I wanted was coming in the next day and he personally deliviered it to me. More
Great Customer Service Great experience purchasing my Acura MDX with Travis Nguyen. He was friendly and easy to work with. He was honest, forthcoming, knowledgeable, and so Great experience purchasing my Acura MDX with Travis Nguyen. He was friendly and easy to work with. He was honest, forthcoming, knowledgeable, and so personable. If you are in the market for a new or used car, we definitely recommend asking for Travis Nguyen. Travis, you are awesome! More