Vandergriff Acura
Arlington, TX
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Great buying experience at Vandergriff Acura I called Vandergriff, spoke to the Service Manager, and asked for a mature salesman with long Acura experience, who was oriented to Customer Service. I called Vandergriff, spoke to the Service Manager, and asked for a mature salesman with long Acura experience, who was oriented to Customer Service. He introduced us to Wade West. Wade lived up to exactly the kind of gentleman we needed: mature, knew his products well, ABSOLUTELY no pressure nor effort to push or lean us into what he wanted us to buy, but he let us explain our needs and wants, then tailored our visit to find what WE wanted. This was to be my wife's car, and she loved our old Acura MDX, but fell in love with a slightly smaller certified 2016 Acura RDX. We actually got more for our trade-in (my 2008 Lexus ES 350) than I expected, and Vandergriff worked hard to find us the low-interest financing, we wanted. Wade was remarkably conversant with our high-tech version of the RDX and patiently helped get us set up and ready to start driving. My wife has always hated car shopping, felt that salesmen tended to ignore the lady customer, but I told Wade this was to be her car, and that she'd call the shots; he was perfect in listening to what she had to say and in addressing his attention to her. Concerning financing, we knew we had really good credit, and knew we'd qualify for an especially low interest loan. Wade took that message to the finance folks, and they promptly found a lower bank rate that we thought to be reasonable and accepted it. The car is considerably more "high-tech" than anything we'd experienced before, but Vandergriff has a specialist with the title "Acura Genius", and has offered to make an appointment with us to do a real training exercise for us, which we're looking forward to. (Note, we're high in the "seniors" age category, and need all the help we can get!! We sincerely appreciate Vandergriff's having the "Genius" available for help. Now, like Forrest Gump stated: "That's about all we have to say", except that we look forward to having and providing comments on continued excellent service at Vandergriff Acura. More
ALWAYS THERE WITH A SMILE Dear Brian Smith, I just can’t begin to thank you enough for all the work and dedication you gave me. You went above and beyond what I could have ever Dear Brian Smith, I just can’t begin to thank you enough for all the work and dedication you gave me. You went above and beyond what I could have ever asked for and made it a delight to get my new car which is not easy. You were with me every step of the way and took all the stress out of it for me and I am so grateful for all the work you put into it. Then on top of it got my monthly payment lowered. I would recommend Brian to anyone trying to get a new car. Delayne Jackson. More
Go To Person Mr. West is very knowledgeable and a pleasure to work with. He’s patient and make it his mission to provide the best deal possible while ensuring his Mr. West is very knowledgeable and a pleasure to work with. He’s patient and make it his mission to provide the best deal possible while ensuring his customers are nothing less than satisfied. More
Great Experience at Vandergriff Acura If you are in the market for a new car; please go see Wade West at Vandergriff Acura. Each time I have purchased a car from Wade West; I have been ex If you are in the market for a new car; please go see Wade West at Vandergriff Acura. Each time I have purchased a car from Wade West; I have been extremely pleased!!! More
Excellent Service and Customer Focused I have been doing business with Wade Wedt 10+ years. He is very customer focused and is knows his customers expectation related to cars amenities. I have been doing business with Wade Wedt 10+ years. He is very customer focused and is knows his customers expectation related to cars amenities. Customer satisfaction is first always!! Thanks for all you do Wade.... it is much appreciated More
Purchase of a new vehicle A followup to my previous rating, Stan is very personable and shows a genuine interest in making sure you are well taken care of. He personally broug A followup to my previous rating, Stan is very personable and shows a genuine interest in making sure you are well taken care of. He personally brought me my car & made sure it was setup according to my wishes. Thank you Stan! More
Stress free, worry free, AMAZING!! I have bought several vehicles in my life, but this was the best most amazing experience I've ever had not being bullied or pushed into a new car, and I have bought several vehicles in my life, but this was the best most amazing experience I've ever had not being bullied or pushed into a new car, and having the downright most professional and bully free experience. The guys at vandergriff acura are the best and I will not change my thoughts or words for them other than they are great at what they do, and are exceptional at what they do!! More
Great buying experience This is my 2nd purchase from Vandergriff Acura. This time I bought a 2019 RDX with Advanced Package. Wow! What an improvement over my 2014 RDX. My This is my 2nd purchase from Vandergriff Acura. This time I bought a 2019 RDX with Advanced Package. Wow! What an improvement over my 2014 RDX. My sales consultant, Dan Naughton, was very knowledgeable and helpful. Everyone at the dealership worked hard to see that I was satisfied. Thanks. More
Amazing sales guy! Totally Reccomend When we arrived my wife was a little nervous of going in to see new vehicles. But, Mr. Green was very helpful and understanding! He made us feel comfo When we arrived my wife was a little nervous of going in to see new vehicles. But, Mr. Green was very helpful and understanding! He made us feel comfortable and was able to answer all of questions. We will come back for business with him! He’s a great employee for Acura ! He went an extra mile to help us, and knew exactly what we were looking for. We definetly reccomend him to anyone! More
Very knowledgeable! Wade West knows what he's talking about! He had an answer for every question I asked. He even took the extra mile and provided helpful information tha Wade West knows what he's talking about! He had an answer for every question I asked. He even took the extra mile and provided helpful information that I wasn't aware that I needed to know. I recommend everyone to ask for Wade West when you walk into the dealership. He made me and my wife feel comfortable and confident about our new car. Great experience! More