Vandergriff Acura

Very happy with the service I wanted to email and provide some feedback on our experience in dealing with Vandergriff Acura, Arlington. I do not know how many cars we have eit I wanted to email and provide some feedback on our experience in dealing with Vandergriff Acura, Arlington. I do not know how many cars we have either bought or leased there, but I think its 11. For the majority of those purchases, if not all of them, we have had the pleasure of being helped by Mr Tom Phan. Both my husband and I have found Tom to be knowledgable about the vehicles, honest in his advice, willing and able to get us the kind of numbers we look for and just above all, helpful above and beyond expectations. We will always come back to buy our cars there, and will recommend Vandergriff Acura Arlington without hesitation. More

Jamonn helped me narrow down a car to get for my life Jamonn was a huge help in helping me find something that fit both my wife and myself. My father is due for a new car. We will definitely be coming bac Jamonn was a huge help in helping me find something that fit both my wife and myself. My father is due for a new car. We will definitely be coming back to see Jamonn! More

Great experience, delivered without any exceptions. Dealer recommended by local auto show personality. Received prompt response from Sales Manager, then handed off to experienced Sales Guy. Met all my Dealer recommended by local auto show personality. Received prompt response from Sales Manager, then handed off to experienced Sales Guy. Met all my criteria, car, equipment, price, etc. Much better experience than with other Acura dealers. More

Great Service Friendly, honest, and knowledgeable. After working with Blake, I was very satisfied with my purchase. I would recommend Blake to anyone who is purchas Friendly, honest, and knowledgeable. After working with Blake, I was very satisfied with my purchase. I would recommend Blake to anyone who is purchasing their next vehicle. More

New Car Experience We have worked with our sales person Wade West for 20 years and 8 Acuras. He makes the whole experience easy and pleasant. He thoroughly explains th We have worked with our sales person Wade West for 20 years and 8 Acuras. He makes the whole experience easy and pleasant. He thoroughly explains the whole process as we move through it. He has our best interest in mind. We know he goes to bat for us each time we work with him and we feel confident we get the best deal possible. More

Blake was great! Blake was very knowledgeable about the vehicle I was looking at and went above and beyond lining two with different interior colors up side by side so Blake was very knowledgeable about the vehicle I was looking at and went above and beyond lining two with different interior colors up side by side so I could make my final decision! I felt like he and Chris were very honest, upfront, and respectful. 5 stars, definitely recommend! More

Avoid Brian Smith Dealer lower price and call and texted first thing in morning to set up a 1:30pm apt. Brian put into system and sent me an invite. Drive was 39 mile Dealer lower price and call and texted first thing in morning to set up a 1:30pm apt. Brian put into system and sent me an invite. Drive was 39 miles away and when I was 5 miles from dealership, Brian, calls me stating that car was maybe being sold. Arrive 5 minutes later and confirmed sold. Bad business. Why make an appointment and sell car right from under it. Brian's response was oh well!!!!. More

Great customer service DayShawn was very patient and great at helping us make the deal work!!! Would recommend seeing him on your next car buying adventure. Great customer s DayShawn was very patient and great at helping us make the deal work!!! Would recommend seeing him on your next car buying adventure. Great customer service! More

Outstanding buying experience This is my third Acura from Vandergriff, where I've always had great buying experiences. Blake is by far the most knowledgeable and polite sales profe This is my third Acura from Vandergriff, where I've always had great buying experiences. Blake is by far the most knowledgeable and polite sales professional. I appreciated his patience and desire to make sure all of our questions were answered and that we were satisfied with our purchase. More

Relaxing Buying Experience Mr. West made my buying experience a very pleasant one. I went in trying to decide between the ILX and TLX. Mr. West explained each car and explaine Mr. West made my buying experience a very pleasant one. I went in trying to decide between the ILX and TLX. Mr. West explained each car and explained all the packages. What I loved is that when I thought I had made up my mind on the ILX and after doing a test drive felt like I just wanted to give the TLX a look. Mr. West didn't even blink he went and pulled a TLX around (in the rain) and let me test drive that one. I never felt pressured or rushed to make a decision. Overall, AWESOME customer service. I would recommend Vandergriff Acura and Mr. West in particular to all my friends. More